Lavande Hotel (Shantou High-speed Railway Station New City Plaza) Reviews
Lavande Hotel (Shantou High-speed Railway Station New City Plaza)
126 Changping East Road, Longhu District, Shantou, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.2/10
811 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities8.1
Service8.5
Cleanliness8.1
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All reviews(811)
Positive reviews(757)
Reviews with photos/video(354)
Friendly front desk staff(71)
Great value for money(61)
Perfect for business trips(28)
Comfortable bed(16)
Close to train station(11)
Excellent room layout(8)
Convenient public transportation(7)
Luggage delivery service(5)
Negative reviews(54)
calilopezz
Queen Room With Memory Foam Mattress
Stayed in May 2025
Couple
7 review
8.0/10
Very Good
Posted on Jul 24, 2025
This place had great service, it was cheap and the location was pretty central. It smelled a bit like mildew but that’s to be expected from an old building. The rooms were spacious and suitable for business trips.
Guest User
Selected Queen Room
Stayed in Jan 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Mar 15, 2025
Room is neat and clean though some improvements are required. Frontline personnel is very friendly and helpful.
Hotel provides washing machine and dryer for laundry which is a big plus point.
It is within walking distance to shopping centres and food outlets which is very convenient.
I'll come back to this hotel for my next trip.
Quite decent and comfortable room but pretty far from the city's attractions, if you don't mind taking a bus. From the outside the hotel seems old and about to be demolished but it's easy to find.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
David
Light Enjoyment Projection Double Bed Room
Stayed in Nov 2024
Couple
7 review
2.0/10
Posted on Dec 14, 2024
This hotel is fraudulent. It is not a Lavande hotel, it is not near the high-speed railway plaza, it is in terrible condition and is only suitable for the *********** and rent boys who use it.
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry that you were dissatisfied during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of the hotel and strive to provide you with better services. We are equipped with 24-hour staff. If necessary, you can call through the platform and our staff will handle it for you as soon as possible. The hotel will have seasonal events in the near future and we look forward to your participation! We sincerely welcome you to stay again! Wish you a happy life!
Alez Chew
Queen Room With Memory Foam Mattress
Stayed in Nov 2024
Traveling with friends
14 review
6.0/10
Posted on Dec 12, 2024
Not really that near to the malls. Not that many breakfast places ard
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間讓你不滿意,酒店正在不斷發展中,您所看到的設施將會不斷完善。同時,我們會加強對酒店的管理,爭取給您帶來更好的服務,並且我們配有24小時工作人員,有需要可以通過平台致電,我們的工作人員也會第一時間給你處理。近期酒店有時令活動,期待您的參加!我們懷着一顆竭誠的心歡迎您再次入住!祝您生活愉快!
Alexey M.
Light Enjoyment Projection Double Bed Room
Stayed in Jul 2024
Couple
2 review
9.5/10
Amazing
Posted on Aug 22, 2024
Very nice hotel for the money but you must know one specific point. I intentionally booked it when i saw the photos of hotel's gym, coz im very into the exercising. But it turns out that the gym doesn't belongs to the hotel, they are simply in the same building and you need to pay for visiting gym. But there's no information about it on trip.con.
Apart from this its a friendly place albeit noone can speak English
Response from Property: Dear guest: Thank you for staying at Dongfeng Hotel and sharing. I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This This is what our service providers have always pursued, and this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
WackyW
Selected Queen Room
Stayed in Jun 2024
Solo traveler
5 review
8.0/10
Very Good
Posted on Jul 29, 2024
Room are clean. Receptionist is very helpful even though they dont speak english. Help me to book taxi
Response from Property: 尊敬的賓客您好,感謝您選擇入住咱們酒店,客人的每一絲需求都是我們真誠為之努力的方向。不足的地方我們也會繼續改進,我們一定更加努力。期待下一次的出行,我們能為您創造更加完美服務。
Thapakorn
Queen Room With Memory Foam Mattress
Stayed in Jul 2024
Solo traveler
16 review
6.5/10
Posted on Oct 20, 2024
The location is easy to the other part of Shantou.
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
SANH QUACH
Selected Queen Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 8, 2025
Good service and friendly
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
Kah Siong
Double Room
Stayed in Nov 2024
Couple
22 review
6.0/10
Posted on Dec 6, 2024
Need to up grade
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間讓你不滿意,酒店正在不斷發展中,您所看到的設施將會不斷完善。同時,我們會加強對酒店的管理,爭取給您帶來更好的服務,並且我們配有24小時工作人員,有需要可以通過平台致電,我們的工作人員也會第一時間給你處理。近期酒店有時令活動,期待您的參加!我們懷着一顆竭誠的心歡迎您再次入住!祝您生活愉快!
Kathy2025
Double Room
Stayed in Jan 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Feb 28, 2025
Good 😊
Response from Property: 非常感謝您選擇本酒店,您的滿意是我們最大的動力,謝謝您對我們的認可,我們將會繼續努力,為你提供更加舒適温馨的入住體驗。期待您的再次光臨,祝您旅途愉快!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 20, 2025
Although this hotel is not expensive, it has good hygiene! The room is tidy, the bed sheets are clean and there is no odor. The bathroom is small but well-equipped and has plenty of hot water. The front desk service is friendly and check-in and check-out are fast. The location is close to the subway station and convenient for travel. For travelers with limited budget, it is a very good choice!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 20, 2025
It was my first time staying at this hotel. It was better than expected. The room was spacious and bright, the facilities were new, and the Wi-Fi was fast. The breakfast was a combination of Chinese and Western food with a variety of choices. The front desk lady also helped recommend nearby attractions and restaurants. The service was really attentive. I will definitely stay here again next time I come to this city!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
akiramujina
Queen Room With Memory Foam Mattress
Stayed in Apr 2025
Solo traveler
79 review
7.0/10
Posted on May 11, 2025
It is located halfway between Shantou Old Town and the train station, and although there are restaurants and convenience stores nearby, it is a bit far from tourist attractions. There is a bus stop right in front, so access is not bad.
The room is typical of a Chinese business hotel, and is of average size and cleanliness, but the drainage is poor, so the water overflows easily when you take a shower. It was good that the check-out time was late.
Since you're in Shantou, I think it would be more impressive if there were amenities to enjoy tea.
Original TextTranslated by Google
Response from Property: 親愛的客人,很高興您的中國之旅選擇入住我們酒店~為了讓其他客人瞭解酒店的情況,我把以上內容做個簡短翻譯:“它位於汕頭老城和火車站中間,附近雖然有餐飲店和便利店,但離大景區有點距離。公交車站在眼前,交通還不錯。商務酒店一樣的面積和清潔情況,但是排水不好。有延遲退房太好了。在汕頭如果有可以喝茶的美式咖啡的話,印象會更好。”您的建議我們都收到了,也會督促改進排水問題,全力以赴讓海內外遊客有更好的入住體驗~~歡迎再來中國玩!