Name: Shangri-La Nanshan, Shenzhen
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

Beijing

Shenzhen

Hangzhou

Hong Kong

Malaysia

Kuala Lumpur

As expected of Shangri La, the service was great and top tier. Told them we were celebrating a birthday and they gave us a room facing the river and even helped to decorate the room?! Super good service and location (near Lujiazui and walkable to Oriental Pearl Tower). Near the Shanghai Tower as well. Friendly staff and clean place. Highly recommend. Special thanks to Lynn, minnie and vivian for the card.

Shangri-La truly lives up to its reputation. Despite being an older, business-focused hotel, the facilities are impeccably maintained, and the room layouts are very comfortable. The breathtaking views offer a panoramic spectacle of Shanghai's dazzling cityscape. The staff is also highly responsive to guests' needs.

My visit this time was quite rushed, so I didn't get a chance to experience the lounge or fitness center. I definitely hope to return again in the future.

Highly recommended.

Choosing the Pudong Shangri-La Qiantan as my weekend getaway destination this time was arguably one of the best decisions I've made in recent years. A huge thank you to the Guest Relations team, whose presence made the entire experience nothing short of perfect, from the moment I stepped into the hotel until my reluctant departure, far exceeding the benchmark for a five-star hotel.

From the moment I arrived, a doorman promptly opened the door and offered to help with my luggage, which was a very thoughtful touch. While checking in at the front desk, I also noticed young women in green dresses assisting guests in the lobby, which added a warm and welcoming atmosphere.

It happened to be my birthday during this stay, and I'm incredibly grateful to Reily from Guest Relations for decorating my room beautifully. It looked amazing! 🤩 A special thanks also goes to Fiona, the Guest Relations Supervisor, who contacted me throughout my stay to arrange everything and made me feel right at home. She even thoughtfully arranged a surprise birthday cupcake for me, which Carrie delivered. Carrie was absolutely delightful and sweet-spoken! 💕

Given the hot weather, it was a pleasure to have chosen a hotel with such a warm and cohesive team. My sincere thanks once again to this wonderful team: Fiona, Carrie, Reily, and others.

On my recent business trip to Shanghai, I chose the Hongqiao Shangri-La Hotel, and my stay completely exceeded expectations, especially regarding its prime location and the exceptional service at the Horizon Club Lounge. It truly deserves high praise!

What impressed me even more was the service at the Horizon Club Lounge. The staff's warmth and attentiveness genuinely made me feel valued. Upon check-in, a Horizon Club staff member proactively approached me and patiently explained all the club lounge benefits, such as the timings for breakfast, afternoon tea, and evening happy hour. Special mention goes to Crystal and Jojo from the Horizon Club, and Dave from Concierge, who were incredibly patient in guiding me, providing directions for taxi stands and advising on the best drop-off points for my return.

This stay, the Hongqiao Shangri-La Hotel's superb location truly alleviated my travel concerns, and the warm service from the Horizon Club Lounge staff made my business trip much more pleasant. I will definitely choose this hotel again next time I'm in the Shanghai Hongqiao area!

The hotel is amazing and very luxurious. It is located within China World, which offers a wide variety of shops, from high-end international brands to regular stores. The place is huge and provides all kinds of services. The hotel itself is spacious, exceptionally clean, and beautifully maintained. The service is excellent, and the staff are friendly, helpful, and very accommodating. They even allowed us a late check-out since our flight was delayed, giving us extra time before leaving

Shangri-La is a trusted, well-established brand. This isn't my first time staying at a Shangri-La Hotel; in fact, I've lost count of how many times I've stayed here. I'm consistently very satisfied with both the ambiance and the service. Both check-in and check-out processes are always quick and smooth. The staff are proactive in offering assistance when they see guests with large luggage. The bedding is comfortable, and free parking is a great convenience.

Shangri-La China World Summit Wing, Beijing – a high-rise stay with incredible value for money!

I can't believe I'm only just discovering the China World Summit Wing, Beijing now! For various reasons, I needed accommodation in Beijing these past two days. After thoroughly considering the location, surrounding commercial hub, transport convenience, star rating, and reviews, I chose the China World Summit Wing, Beijing!

Our wonderful journey began right from the hotel's ground floor lobby.

First, a polite young bellboy enthusiastically helped open the car door. Then, the ground floor lobby staff courteously and warmly escorted us to the elevator bound for the 64th floor. The front desk on the 64th floor handled our check-in with equal politeness and warmth – everything was simply perfect!

We stayed in an Executive Twin Room on the 71st floor. The room rate was over 1,700 RMB, which, for Beijing's CBD, is actually quite reasonable! Plus, there are many hidden perks!

I won't even mention the clean and elegant guest room, the large platter of welcome fruit, or the complimentary daily T9 tea bags and coffee sachets. First and foremost, guests enjoy complimentary access to the Executive Lounge on the 64th floor every day. This includes a wide selection of capsule coffees, various sweet and savory pastries, a range of juices, free use of Apple computers, and complimentary meeting room bookings, among other things. Secondly, there's the daily ”Happy Hour” at the Cloud Bar on the 80th floor, offering unbeatable panoramic views, a variety of alcoholic beverages and juices, and a buffet worth approximately 300 RMB per person. Most importantly, the view from the guest room is absolutely phenomenal! The CCTV Headquarters, China Zun, and the Guomao business district are right before your eyes. You can see Chang'an Avenue, the Forbidden City, Workers' Stadium... and even the Yanshan and Taihang mountain ranges in the distance. That feeling of vast skies and endless clouds is simply breathtaking! Personally, I think the room view alone makes it worth the price.

The dining experience is also superb. Breakfast is served on the 79th floor, also boasting fantastic views. Beyond the standard 5-star hotel offerings, the breakfast selection also includes authentic Old Beijing flavors!

In summary, if you're traveling to Beijing, I highly recommend the China World Summit Wing, Beijing! The hotel is located in the tallest tower within the Guomao business district. It offers direct access via Metro Lines 1 and 10, along with multiple bus routes. Situated at Dabeiyao on East Chang'an Avenue, it's very close to Tiananmen, the Temple of Heaven, Qianmen, Olympic Forest Park, and Chaoyang Park.

The hotel lobby is very beautiful, with a high coverage of green plants and flowers, which the children like very much. When I checked in, a young man was very nice and enthusiastic, and he specially arranged a view room for me. After visiting the park in the afternoon, a woman came back. I couldn't find the information of the occupants for a long time. She frowned the whole time, as if she owed him money. It was really not the service that a five-star hotel should have. In addition, the room was small. Overall, the park environment was good, the lobby was good, and the quality of some service staff needs to be improved!

The breakfast is excellent. Just RMB116 for a wide variety choice of the food. The service is good, staff in the restaurant is nice and helpful. 
Bell boy as well as the staff at conciege are polite. This is my second stay in the hotel. My family and I enjoy playing table tennis at 5/F. Gym room is big with the very nice scenery of the swimming pool. 
A relaxing holiday. Thank you !

Overall, it's quite decent. The location is superb, and the room offers a good level of privacy with a pleasant view of Shennan Avenue, where the urban landscape beautifully blends with lush greenery.

However, service was rather minimal. It seemed they relied on temporary staff, as the front desk lacked professionalism in their duties and communication, failing to deliver a truly high-end service experience.

Late check-out was not available, and I'm unsure if this was due to high occupancy or a management issue.

On the upside, there are abundant dining options nearby, and the surroundings are surprisingly quiet. The location truly is excellent. The hotel has a business-oriented vibe, making it a solid recommendation for short business trips.

It's a brand new, very nice hotel. We stayed for my husband's birthday celebration and it was very memorable. Staff were all very nice and kind, made our stay so special and memorable. Room is very nicely designed and kept tidy. Breakfast was one of the best I've ever had in SZ hotels. There's a shopping mall right next to the hotel, and it's close from Shenzhen Bay border. Very convenient. Thank you Shangri-la for giving me and my family a very good memory, and also celebrating my husband's birthday in a seamless way - everything was so perfect!

Shangri-La

Columbus

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