190 Shambhala Avenue, Jiantang Town, Shangri-La, Yunnan, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.7/10
Excellent
2621 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.8
Cleanliness9.6
Filter by:
Sort by:
All reviews(2621)
Positive reviews(2609)
Reviews with photos/video(1215)
Awesome amenities(551)
Delicious breakfast(308)
Offers pick-up/drop-offs(300)
Large rooms(296)
Well designed(191)
Well decorated(135)
Perfect for business trips(109)
Negative reviews(12)
Vasit
Suite - Mountain-View (Floor Heating)
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 7, 2025
Amazing stay at Yueyue!!! I booked room 402, it has such an amazing view of the city. All the staff are very attentive and helpful, they pick me up with a nice van from the train station (waiting for me right after I exited the station) and send me off to the airport. The location is also the best, very closed to the old town which is very beautiful in the night time. I will definitely go back here if I have a chance to visit Shangrila. Excellent Job for all the staffs!!!
Ps. All the photos are taken from my room
Response from Property: 感謝您選擇【香格里拉麗思漫·璞悦供氧民宿】【精緻早餐-優閑下午茶-專車接送-地暖-晚安牛奶-製氧機-24小時管家服務等等】【2024年新裝修】並花費寶貴時間寫下如此用心的評價!從您提及的入住細節中,我們感受到您對房間設計、服務響應以及公共區域氛圍的認可,這讓我們團隊倍感鼓舞。作為一家致力於打造‘旅途中的家’的酒店,我們始終將客人的舒適體驗放在首位——無論是早晨精緻的早餐、客房內精心準備的晚安小禮,還是24小時在線的管家服務,都希望為您卸下疲憊,增添一份温暖。您的滿意是我們不斷精進的動力,期待在不久的將來,能再次迎接您的到來,願您未來的每一段旅程都充滿美好,順頌時祺!
Marta CS
Comfy Queen Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 18, 2025
We had a great time in Lisiman hotel. The staff was great and the were super helpful. The room was super big and very calm, I would 1000% recommend it id you go to Shangri-la
Response from Property: 尊敬的賓客: 您好!非常感謝您對璞悦的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Jane.T
Deluxe Queen Room
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on May 18, 2025
I recently stayed at a hotel in Shangrila, Yunnan, and had an overall pleasant experience. The cleanliness of the room and common areas was impressive — everything was well-maintained and tidy, which made the stay comfortable and relaxing.
The location of the hotel was excellent. It was conveniently situated near key attractions, including the Old Town, and there were plenty of dining and shopping options within walking distance. It made exploring Shangrila easy and enjoyable.
The service stood out as one of the highlights. The staff were friendly, attentive, and always willing to help with directions or local recommendations. They made check-in and check-out smooth and stress-free.
In terms of amenities, the hotel offered all the basics and more — from reliable Wi-Fi and comfortable bedding to a cozy lounge area and an on-site restaurant. Everything was thoughtfully provided for a comfortable stay.
Overall, I would definitely recommend this hotel to anyone visiting Shangrila. It’s a great choice for both convenience and comfort.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Comfy Queen Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on May 1, 2025
Room is spacious and we got upgraded for free. Everyday there's afternoon tea and supper. Staff is very helpful and friendly.
Response from Property: 感謝您對麗思漫的認可,您的認可是對我們最大的鼓勵,我們也會繼續努力,麗思漫全體員工期待您的下次光臨。
Claudia
Deluxe 2-bed Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 27, 2025
We rebooked this hotel after our 1 day trip to Meili Snow Mountain and this is our 2nd time stay. Although there is road constructions works until May 2025, this hotel ensure that they go out and help to pick up hotel guests and carry their luggages to the hotel. At check out, we were appreciative of the hotel staff to help us bring our luggage to the main road to meet our driver who was waiting outside, as he can't come in due to road works. Very thankful. Staff were friendly and helped us promptly with our requests. Overall, we are satisfied with our stay at this hotel this second time.
Response from Property: 感謝您對麗思漫的認可,您的認可是對我們最大的鼓勵,我們也會繼續努力,麗思漫全體員工期待您的下次光臨。
Guest User
Deluxe Queen Suite
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on Apr 22, 2025
This young team of staff assisted to deal with our luggages from the main road due to road closure. Very responsive and reach out to us earlier so we could get the tour guide to drop us at a correct destination! Hotel is pretty and big! Breakfast was simple and good enough. Just to note, for those with elderly might wanna request for lower floor as there isn’t any lift access!
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~璞悦供氧民宿的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。 璞悦供氧民宿是一個富有年輕活力的民宿,以簡約的風格、温馨體貼的服務向客官展示民宿的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇 !
Guest User
Comfy Queen Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 20, 2025
Very spacious and nice place. We got an upgrade to our room. Although there were some mishaps with the system. Everything was great and friendly. We got good breakfast and lunch as well as night warm milk to sooth the night. Love the service from everyone. Very thoughtful to help with the luggage. Especially also providing service to send us to the train station. Would recommend this place. It’s also near to Dukezong ancient town.
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Cry baby18
Deluxe 2-bed Room
Stayed in Mar 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Apr 12, 2025
Currently there is ongoing construction outside of the hotel however the hotel staff are very helpful in arrangement of luggage and also kind consideration for elderly. Room is spacious and good location.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,酒店外的施工幾天內就會結束,非常抱歉沒有給您帶來一次完美的五分體驗。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Deluxe Family Room
Stayed in Mar 2025
Family
7 review
9.5/10
Amazing
Posted on May 13, 2025
Very good stay despite that day the road in front of the hotel got closure, but all the staff were very helpful to carry many big luggages for all our family members from parking lot to the hotel.
Response from Property: 感謝您對麗思漫的認可,您的認可是對我們最大的鼓勵,我們也會繼續努力,麗思漫全體員工期待您的下次光臨。
Noppadol
Deluxe Family Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 25, 2025
The hotel offers an excellent stay with very helpful staff and clean rooms equipped with a heater, humidifier, and oxygen generator—great for comfort. The location is perfect, just a short walk from major tourist areas. They also provide free hot milk and fruit at night, which is a thoughtful touch. Additionally, the free pick-up and drop-off service from the railway station and airport adds great convenience for travelers. Highly recommended!
6/7
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Anonymous User
Deluxe Family Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 31, 2025
This hotel is clean, cozy, and well-maintained. While it doesn’t offer much of a view, the excellent service more than made up for it. The staff were incredibly helpful and attentive throughout our stay. We especially appreciated the free transportation to the train station. Its location near 古城东门 made it very convenient for exploring the area.
Response from Property: 尊敬的賓客: 您好!非常感謝您對璞悦的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
乐满活
Deluxe Family Room
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 16, 2025
The location is great, close to ancient town. And many shops nearby. 小江 and the team offered great services when asked. The family room we had was spacious , and oxygen machine was provided to use in the room. Value for money recommended.
Response from Property: 感謝您對麗思漫璞悦的肯定!美麗的時光,不經意會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見
Puay Qi
Deluxe 2-bed Room
Stayed in Nov 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 30, 2024
Amazing hotel and even better hosts! We will definitely recommend our family and friends here if anyone is coming to play! The room is as shown and was honestly great in keeping us warm and cozy during winter! Coming back to the hotel is always welcoming and the hosts even waited for us at the roadside at night cause we were two girls travelling alone. But the area is generally safe still and communication is always smooth with them. 5 star experience ⭐️⭐️⭐️⭐️⭐️谢谢你们了! Also, they help you with your luggages so you have nothing to worry!
Response from Property: Thank you very much for staying at our Shangri-La Ritz-Carlton, Pu Yue Oxygen Supply B&B. Our store is located near Dukezong Ancient Town. The store is equipped with smart home, diffuse oxygen supply, 24-hour floor heating, and butler service, so that you can live comfortably at an altitude of 3,300 meters. Thank you very much for your recognition. We will also work hard to do better. All Ritz-Carlton employees wish you a happy life.
Guest User
Comfy Queen Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 1, 2025
A very clean hotel, conveniently located just a walking distance to Dukezong old town.
Staff are very helpful and friendly especially Xiao Jiang, very accommodate to my needs, helping to carry luggages and even arranging transportation to places.
Would definitely recommend to others!
Response from Property: Thank you very much for staying at our Shangri-La Ritz-Carlton, Pu Yue Oxygen Supply B&B. Our store is located near Dukezong Ancient Town. The store is equipped with smart home, diffuse oxygen supply, 24-hour floor heating, and butler service, so that you can live comfortably at an altitude of 3,300 meters. Thank you very much for your recognition. We will also work hard to do better. All Ritz-Carlton employees wish you a happy life.
KonradS
Comfy Queen Room
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 16, 2025
Fantastic service, super helpful staff. In particular having a WeChat group for each guest where we could ask any questions around our stay or the city in general was super helpful.
The room was spacious and could be improved by adding a shelf to have more space to store clothes or other items.
Response from Property: Dear guest, hello! Thank you for your 5-star review! Every city has its own reasons for longing, every season offers unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope the Ritz-Carlton, Paris will be the most heartwarming and unique one in your memories! Please come back often. I wish you all the best!