Global 60,000 Miles International Hotel (Shangri-La Dukezong Ancient City) Guest Reviews
4.6/5
Very Good
1362 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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Positive reviews(1319)
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Awesome amenities(175)
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Many amenities(47)
Average sound insulation(34)
Well designed(28)
Garden view(15)
Negative reviews(43)
Yat Lai
Guestroom (Double Bed)
Stayed in Oct 2024
Travel with friends
7 review
4.5/5
Great
Posted on Dec 14, 2024
Brand new hotel with AI voice command on lights, aircond temperature control etc., friendly and helpful receptionists.
Response from Property: Thank you for your five-star recommendation, Global 60000 Miles · International Hotel (Dukezong Ancient City Branch) is located in the east gate of Dukezong ancient city 100 meters, superior location, convenient transportation, hotel design is fully intelligent, robot delivery, intelligent small voice control curtains, TV, lighting for you. The hotel laundry room is equipped with washing machine, dryer, shoe dryer and clothes drying pole, convenient for every travel guests! We look forward to your visit again and wish you a pleasant trip!
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Excellent place to stay, in the middle of stone town. Great facilities, hospitality and price!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Response from Property: Dear guest, hello, we are very sorry that we did not bring you a five-star satisfactory experience. The hotel has a 24-hour front desk. If you have any questions during your stay, please call the front desk as soon as possible and the staff will serve you as soon as possible. The hotel will perform regular maintenance on the rooms and other facilities to improve every detail to give you a better stay experience. We will continue to improve our professional standards and give customers a better stay experience! I hope I can gain your five little stars next time I stay! Sincerely look forward to your visit again!
Andes Tan
Guestroom - 5-Person Occupancy
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Dec 14, 2024
An extra gaming room?!!!
Response from Property: Thank you for your five-star recommendation, Global 60000 Miles · International Hotel (Dukezong Ancient City Branch) is located in the east gate of Dukezong ancient city 100 meters, superior location, convenient transportation, hotel design is fully intelligent, robot delivery, intelligent small voice control curtains, TV, lighting for you. The hotel laundry room is equipped with washing machine, dryer, shoe dryer and clothes drying pole, convenient for every travel guests! We look forward to your visit again and wish you a pleasant trip!
Guest User
Guestroom (Double Bed)
Stayed in Feb 2025
Solo travelers
43 review
4.0/5
Very Good
Posted on Mar 9, 2025
It is very close to Dukezong Ancient Town and you can walk there. There are many restaurants around, just on the side of the road, and it is convenient to take a taxi. The hotel feels a bit old, and the facilities are a bit old, but overall it is OK.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,非常抱歉沒有給您帶來五星滿意的體驗。酒店有24小時值班前台,如您入住期間有任何問題,請第一時間致電前台,工作人員將第一時間為您服務。酒店會對房間及其他設施進行定期維護,完善每一個細節,給您帶來更優質的的入住體驗。我們將不斷提高自己的專業水準,給顧客更好的入住體驗!希望下次入住可以收穫您的五顆小星星哦!真誠期待您的再次光臨 !
Juzidexiatianle
2-bed Room With E-sports
Stayed in Jan 2025
Other
3 review
1.0/5
Posted on Feb 22, 2025
I basically won't comment. It's really a bad experience. The network card was disconnected. I asked the hotel to deal with it. I told the front desk at 10 o'clock. They said they would deal with it. After 40 minutes, no one came to deal with it. We ran to the front desk ourselves, but there was still no one. After half a day, they said they went to count the linens, and then said they would wait for the maintenance. They came and worked for more than an hour, but they didn't fix it. They kept us waiting, and there was no explanation. I contacted the front desk on WeChat, but they didn't even say sorry. We had to ask for a refund. We stayed for three days. The man found a place to play games. There was basically no problem with the computer, so he didn't say anything. The problem was that the computer was stuck and didn't deal with it. Your attitude and hygiene are not good. The sink is black. On the first day, one of the gaming chairs was broken. I sat down on it and nearly fell. I told the front desk, but it took dozens of minutes for them to come back. Finally, a repairman came and repaired it for more than ten minutes and said it couldn't be fixed. I asked if we could get one from the empty room next door, but he ignored me and insisted that we wait in the room to get it fixed. In the end, it wasn't fixed, so they left the chair in the room and left. I had no choice but to tell the front desk lady again, and she went to get us one. Then yesterday, the takeaway we ordered didn't have chopsticks, so I asked the front desk, and they said they didn't have any, and it was not their fault, as it was normal for a hotel to not have chopsticks. Today, my computer didn't work, and it took them another 2 hours to fix it, and they didn't even say sorry. It's really stupid.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇我們酒店,並在百忙之中給予我們寶貴的反饋。對於您在入住期間所經歷的不便,我們深表歉意。針對您提到的電競房網絡不穩定的問題,我們的工程技術團隊已經迅速介入,進行徹底檢查和必要的調整,以確保為電競愛好者提供優質的網絡體驗。同時,我們也在全面檢查所有電競椅,對於發現的任何問題,我們將立即進行更換,以確保每位賓客都能享受到最佳的住宿舒適度。對於您所感受到的前台及工程服務態度問題,我們深感抱歉。我們始終承諾為賓客提供熱情周到的服務,未能滿足您的期望,我們感到非常遺憾,並將採取措施進行改進。我們將對員工進行進一步的培訓,以提升服務意識,加強團隊的應急響應和服務態度培訓,確保能夠迅速、專業地解決賓客遇到的任何問題,並防止類似情況再次發生。此外,針對您提到的房間衞生問題,我們已要求客房部加強清潔工作,特別是衞生死角的清理,並投入更多時間到衞生檢查監督工作中,以確保每個房間都能達到我們的高標準衞生要求。我們非常珍視您的反饋,並將其視為改進和提升我們服務質量的寶貴機會。我們希望您能給我們一個改正的機會,並再次選擇我們酒店。對於給您帶來的任何不便,我們再次表示歉意,並期待不久的將來能有機會再次為您服務。祝您生活愉快,扎西德勒!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is very spacious and clean.
The location is great! Just a little bit inside the East Gate, so it is very convenient to take the bus, and you won't be disturbed by the noise of tourists and affect your rest.
The washing machine and dryer can be used, but you need to queue up a little.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Travel with friends
26 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room was very clean. We were upgraded that day. It was very warm and the service was very good. The facilities were also quite complete. This is a hotel I will always stay in when I come to Shangri-La. I highly recommend it. I have a very good impression of Shangri-La and will come again~
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am very sorry that I did not bring you a five-star satisfactory experience. The hotel has a 24-hour front desk. If you have any questions during your stay, please call the front desk as soon as possible and the staff will serve you as soon as possible. The hotel will regularly maintain the rooms and other facilities, improve every detail, and bring you a better stay experience. We will continue to improve our professional standards and give customers a better stay experience! I hope that you can get five little stars next time you stay! Sincerely look forward to your visit again!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel is in Dukezong Ancient Town, which is very convenient for visiting Dukezong Ancient Town and ordering takeout. The location is great, the hotel environment is good, the waiters are nice, and it is worth staying.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - 5-Person Occupancy
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The hotel is not far from the east gate of Dukezong Ancient Town, which is very convenient. The service attitude is very good, the e-sports room is a surprise, and there are free oxygen inhalation and laundry and drying services. Traveling and eating are very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your five-star recommendation. Global 6 Wanli International Hotel (Dukezong Ancient City Branch) is located 100 meters inside the east gate of Dukezong Ancient City. It has a superior location and convenient transportation. The hotel is fully intelligent in design, with robots delivering items and smart Xiaodu voice controlling curtains, TVs, and lights for you. The hotel laundry room is equipped with washing machines, dryers, shoe dryers, and clothes drying rods, which is convenient for every guest! We warmly look forward to your visit again and wish you a pleasant journey!
Maimaidexiaotianshi
Guestroom (2 Beds)
Stayed in Dec 2024
Family
22 review
4.3/5
Very Good
Posted on Feb 3, 2025
It's a five-minute walk to the entrance of Dukezong Ancient City. There is a special parking lot. Turn right 50 meters in front of the hotel. We drove there and followed the navigation and turned wrong twice. Haha, each alley entrance is very close to each other, and the signs are not very obvious. After parking the car, you can walk directly into the room area without having to go around the street. The hotel is spacious and stylish, equipped with a laundry room, and the room is well heated. The clothes are completely dry after washing and hanging overnight. The room is very warm and equipped with a humidifier
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,非常抱歉沒有給您帶來五星滿意的體驗。酒店有24小時值班前台,如您入住期間有任何問題,請第一時間致電前台,工作人員將第一時間為您服務。酒店會對房間及其他設施進行定期維護,完善每一個細節,給您帶來更優質的的入住體驗。我們將不斷提高自己的專業水準,給顧客更好的入住體驗!希望下次入住可以收穫您的五顆小星星哦!真誠期待您的再次光臨 !
Guest User
Guestroom - Triple Occupancy
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The room is clean, the space is not small, and the hot water and heating are good. It was specially upgraded to an e-sports room, which was an unexpected surprise. The location is also good. It is very convenient to go to the ancient city and not far from the big prayer flags.
Original TextTranslated by Google
Response from Property: 贈人玫瑰 手留餘香,非常感謝親的好評,很榮幸在萬千人中與您在世界的香格里拉相遇!祝您旅途愉快,歡迎您的再次光臨!
fly guo
Guestroom (Double Bed)
Stayed in Dec 2024
Solo travelers
146 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Excellent quality and affordable price. The hotel has its own parking lot and is convenient for eating nearby. Better than I initially imagined.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Global 60,000 Miles International Hotel. Your satisfaction is our biggest motivation. We will continue to work hard to do better. Thank you for your support and wish you a happy life!
Ci-L🦌
Guestroom (Double Bed)
Stayed in Dec 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Stayed here for two nights. The room is really great, which is a bit surprising. It is quite big and there are many rooms. There is a big mirror in the room. I like it very much. It is clean and tidy and has no odor, such as Slippers are all sterilized and packaged. This is really good. The cleaning lady is also very responsible.
The location is right next to the ancient city. You can see the prayer wheels when you look up. There are also many restaurants nearby. The location is very advantageous. It is very convenient for eating and shopping. The price/performance ratio is also very high. Recommended👍👍👍
Original TextTranslated by Google
Response from Property: The roses given to others leave a lingering fragrance in my hands. Thank you very much for your praise. I am honored to meet you among thousands of people in the Shangri-La of the world! I wish you a pleasant journey and welcome you to visit us again!
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Other
2 review
4.7/5
Amazing
Posted on Jan 11, 2025
I caught a cold and had a fever in Lijiang, but I managed to come to Shangri-La. When I arrived at the hotel, it was not yet time to check in. The front desk saw that I was not feeling well and helped me upgrade to a family room. The room was equipped with a humidifier, purifier, and oxygen generator. Thank you very much. I didn't have a good time this time because I was not feeling well. I will give priority to this hotel next time I come to Shangri-La.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry that we did not bring you a five-star satisfactory experience. The hotel has a 24-hour front desk. If you have any questions during your stay, please call the front desk as soon as possible and the staff will serve you as soon as possible. The hotel will perform regular maintenance on the rooms and other facilities to improve every detail to give you a better stay experience. We will continue to improve our professional standards and give customers a better stay experience! I hope I can gain your five little stars next time I stay! We sincerely look forward to your visit again!