Pet friendly Hotels Shanghai

The location is amazing. 10 steps and you are in Xintiandi. The hotel is pet friendly and takes a lot care of our baby. Own bed, toys 🧸 and even providing shampoo. The breakfast is rich and you have a lot of choices. The hotel staff is super friendly. 😃

The room was very spacious and well lit. The bed was comfortable to sleep on. Service wise was superb, we arrived earlier than the supposed check in time, and the kind lady at the front desk immediately helped to settle our luggage and in the end even managed to find a room suitable for us to immediately check in and settle down. They even have these cute robots to bring food to our room whenever we order food deliveries. Overall it was a wonderful experience staying here.

I moved to this hotel very late at night for catching my early morning flight the next morning. All lights were dimmed and not many hotel staffs at lobby. Check-in process went smoothly with good hospitality. Room was clean, neat and every facilities in the room worked perfectly. Although you could hear low noise from airplane from time to time, the hotel prepared ear plugs for you. Very well thought.

We quite frequently stay at this hotel. The location is beautiful, Shishan park and botanical garden in walking (or cycling) distance. Delicious breakfast buffet. One wish is left open, namely that the construction in the park finds an end, so one can enjoy an undisturbed walk around the garden, without being stopped by green fences, blocking the way because of construction area (that never seemed to change much over the last two years anyway....)

After experiencing the luxurious service and comfortable facilities of Senz Hotel, I can't help but give high praise to this hotel and their management team, as well as Yiko of the front desk. Senz Hotel, from the moment you step into the lobby, you will feel at home. The lobby is modern and culturally rich, spacious and elegant, and the staff is very warm and thoughtful, and their professional and meticulous service attitude makes people admire. The accommodation environment here is spacious and quiet, which makes people completely relax and feel rare comfort and tranquility. However, what impressed me most was the management team of Senz. They won our respect with excellent management and professional service. From the overall operation of the hotel to the details, whether it is room service, catering service or other needs, they can get a quick and satisfactory response. This efficient and energetic team ensured that every need of ours was met, bringing us an excellent accommodation experience. Next is Estilo Restaurant. The food here is simply amazing! From the diversity and characteristics of the menu to the chef's superb cooking skills, to the delicious dishes, everything is amazing. Moreover, their service is first-rate, from pre-meal preparation to post-meal finishing, every link is well organized and meticulous. Whether it is a gathering with friends or a business banquet, Estilo Restaurant is an ideal choice. Special thanks to Mr. Noel and Charles for their hospitality. As for Ivy at the Spa, her professional skills and friendly service are unforgettable. Her massage techniques are skillful and in place, which makes me feel extremely relaxed and relieved after a busy work. Ivy is extremely sensitive to the needs of each guest and can accurately provide the most appropriate SPA services. Her professional knowledge and enthusiastic service made my experience in the Spa reach the extreme. Overall, Senz Hotel, Estilo Restaurant and the Spa have provided us with excellent service and experience. Whether it is the facilities, services or the professionalism of the management team, I am deeply satisfied. I highly recommend Senz Hotel and Estilo Restaurant to all friends who are looking for high-quality services and food, and I would also like to thank Ivy for the meticulous SPA service she provided us. I look forward to visiting Senz Hotel and Estilo Restaurant again to experience their excellent service and food again.

Kia ora, we are a couple from NZ. We stayed for one night only before going to the airport. We wished we stayed here longer as it was so dreamy and peaceful. Check in was easy and the girls were very helpful. Room was AMAZING and was a highlight of our trip. Breakfast in the morning had western and Chinese options and was delicious. The hotel provided a shuttle to the airport and this was quick and easy. I would highly recommend this hotel. One thing to note is on Trip.com it is advertised as one name and upon arrival we found it was called “Moonloo” just an fyi when needed long to find it. Location is fantastic with access to shops and dinner options.

The front desk staff were friendly and kind. My room had a window facing a wall of the building next door, which isn't pleasant for a one-week stay but I wasn't there too often. The cleaning staff were also friendly and attentive and the room was cleaned daily. The big and soft butterscotch cat is a great addition to any hotel and the cafe out front is very popular. The setting overall is lovely. I didn't eat at the hotel but there are several cafes and restaurants nearby and the neighbourhood is great for exploring on foot or by bicycle.

I’m quite more and more confused to see only few people’s can speak English. It was not the case previously. Breakfast starts to be a Chinese breakfast only. Mist be improved and always the same ! No change, no proposal since 8 months at least. It’s a pity ! For the rest I appreciate to stay at this hotel and the level is good

The room has a very old Shanghai feel, very lively, a quiet spot in the downtown, very close to the subway station, convenient to go everywhere, nearby is Jing'an Temple, Jing'an Park, large shopping malls, and also close to Nanjing Road

The lobby is spacious, the room is clean and tidy, the service is very attentive and good, and the preference for the room orientation is carefully asked before check-in. The room is upgraded for free, and the breakfast is very rich. Special thanks to Jiaren friend (phone number ************) for helping to renew the room at the agreed price.