Crowne Plaza Hotels & Resorts Hotels in Shanghai

The hygiene is not up to the five-star standard. When I took up my bathrobe to take a shower at night, there was a stain on the shoulder. The wardrobe is open. Didn't the aunt see it when she changed in? Didn't the second inspection see it? Or was it just a formality? The funniest thing is that when I reported this problem to the man at the front desk, he just shook his head and didn't give any answer. He just kept saying that this is not a problem for the hotel. Is this the employee training of a five-star hotel? They are so perfunctory in the visible parts, and I dare not think about the invisible parts.

Located in the center of people square, easy access to walk around and find foods. Booking king junior suite type, the room is very spacious and come with big bath up. Recommended hotel to stay in Shanghai.

Good location and near hotel many entertaiment place and many good restaurant and shopping mall , i will stay again

Exceptional Stay - Highly Recommended! I recently had the pleasure of staying at this outstanding hotel, and I cannot speak highly enough of the experience. From the moment I arrived, everything exceeded my expectations. Check-in for international travelers was seamless and remarkably efficient. The front desk staff greeted me warmly, with genuine smiles and an eagerness to assist. Their professionalism and friendliness instantly made me feel welcome. Throughout my stay, the staff went above and beyond to be helpful. Whether it was answering my questions, assisting with tips for the Snow and Waterworld or ensuring that my pre-booked tickets were redeemed effortlessly. The hotel is next to Snow and Water World which was one of the reasons we selected it for our stay. The hotel and its rooms are new and spotless cleean. They provided a cozy and relaxing atmosphere. I specifically liked the attention to details showing the Snow World Themes. The breakfast was great! It offered an extensive variety of options, including a selection of Chinese and international dishes. From fresh pastries to savory options and everything in between, the spread was as delicious as it was diverse. This hotel not only met but exceeded my expectations in every way. I highly recommend it to anyone looking for a hassle-free and memorable stay close to Snow and Water World. I’ll definitely return on my next visit!

Returned for the first time since 2021 and it remains an excellent hotel. IHG membership was added at check-in after booking with Trip and status applied. The recent refurbishment and rebrand has improved the lobby area & breakfast restaurant, and the rooms are comfortable with a powerful shower. Breakfast was generally excellent, hot food was actually hot (!) with plenty of choice. There is plenty of local food in the nearby streets which is great value. There's also a shopping mall close by with restaurants downstairs. It's a short walk to the Line 13 metro which is a 30 minute ride into the city centre, with Line 7 a 10-15 minute walk away. It's an easy 35min taxi from Pudong Airport. The only issue was the room was pretty hot, and while you can open a small window, in November it's still pretty warm outside and there was no cool air from the air-conditioning system. Thanks to Andy and Sunny for looking after us. We'll be back!

Excellent service, amenities and location -don't even need to leave the neighbourhood for interesting shops, good bakeries, coffee and food. Room was very clean, with well-maintained furnishings, proper study desk and chair and power socket at bedside. Gym was well equipped, just slightly smaller than other 5star hotels.

The room is big, but generally speaking, it is an old hotel and cannot be compared with new hotels. The breakfast has rich varieties and the stay experience is quite good. Fudan University is next to the hotel, which has a very cultural atmosphere.

An excellent hotel to stay, if you know how to get around it is easy to get to the hotel by the train from Shanghai pudo international airport to Hongqiao airport , especially during the day when the traffic conditions are bad, please asking for a direction from the hotel

Stayed here to watch the Volvo China Open. The hotel environment is good, the breakfast is rich, and the room is clean. Xiao Zhao at the guest service center is very enthusiastic. Contact in advance to remind some accommodation precautions. The hotel experience and watching the performance of Chinese players up close is a perfect combination.

The hotel's appearance is unique, magnificent and elegant. As you enter the lobby, you will be greeted by a luxurious and warm atmosphere. The warm reception of the staff is refreshing, and their friendly smiles and professional service attitude have left a deep impression on me from the beginning. The room is spacious and bright, and the layout is exquisite and elegant. Every corner is spotless, and the bed is soft and comfortable, as if you are in the clouds. The facilities in the room are not only complete but also of high quality. The hotel's catering is unique. The breakfast is rich and varied, with fresh fruits, exquisite pastries, and steaming porridge to meet the needs of various tastes. The dishes in the Chinese restaurant are delicious and the authentic flavor is memorable. The atmosphere of the Western restaurant is romantic and elegant, and the food and environment complement each other. The leisure facilities are also very complete. The gym has advanced equipment and the swimming pool has clear water. It is a great enjoyment to be able to relax here after a busy day. Throughout the stay, the hotel's service has always been meticulous. Whether it is the patient answers at the front desk or the timely response of the room service, people feel real care.