Shanghai Changning District Hotels

Nice! Kindly improve response to guest concerns. The room was locked from behind (sliding locker). Stood outside for about 20mins with no response after next door called several times to front desk. Even went down to the front desk.

We absolutely loved our stay at Citadines Shanghai. The room was incredibly spacious and comfortable, feeling like a true home away from home. The bed was so comfortable we slept wonderfully every night, and the bathroom was modern and clean. A special mention must go to the staff, who were consistently kind, welcoming, and incredibly helpful with all our questions. The location is also fantastic, making it easy to explore both the bustling city and quieter, charming neighborhoods. Highly recommended

I had a fantastic stay at the hotel. The staff were incredibly friendly and helpful, and the rooms were clean and comfortable. I would definitely recommend it to anyone looking for a great place to stay

I was on a business trip to Shanghai during the Qixi Festival. I've always had a great impression of Hilton hotels from my previous stays abroad – their design, quality control, and hygiene are consistently excellent. So, when I saw this newly opened Hilton in the city center nearby, I immediately booked it. Overall, it was a very comfortable stay. As soon as I arrived, the doorman proactively opened the car door and helped with my luggage. The doormen were consistently observant and attentive whenever I entered or exited, providing seamless and unobtrusive service. The lobby had a pleasant fragrance, and the decor had a very 'Shanghai' feel – stylish, grand, and chic, featuring a magnificent spiral staircase and a statue of Venus. Many couples were taking photos in the lobby. I had originally booked a King room, but due to Qixi Festival, the front desk upgraded me to a quieter Twin room on the executive floor, and they also included complimentary breakfast. I had planned to try some local Shanghai breakfast specialties nearby, but I ended up having breakfast at the hotel instead. In addition to the standard Western hotel options, they also offered Shanghai specialties like large wontons, pan-fried dumplings, and savory soy milk. In the morning, there was also a Caucasian chef greeting guests at the entrance, likely from the hotel's Italian restaurant. The breakfast environment was very nice, though it did get a bit crowded sometimes with queues, and the layout for circulation was a bit disorganized. Overall, it was still very good. The room had a very stylish design. It featured a three-way dry/wet separation in the bathroom, and the toilet was a smart toilet with a remote control, which was very convenient. I was pleasantly surprised by the room's layout; where I expected mirrors, there weren't any, and where I didn't expect them, they were placed. This made the entire space feel very open and gave the design a fresh, innovative feel. The window offered city views, and I could see landmarks like Riyueguang Plaza and the Shanghai World Financial Center. It was perfect for watching the clouds drift by and simply unwinding. I made sure to go for a swim, and the pool was also quite good. The hotel's location is excellent, right in a central area. In the evening, I took a stroll to the Wukang Building and walked back along Huashan Road. The entire route was perfect for a city walk. Choosing this hotel for my Shanghai trip was a great decision, and it made my stay very comfortable. Wishing the hotel continued success!

Experience was great! Stayed for 4D3N and the room was spacious enough to accomodate my family of 3. Front desk and housekeeping staff were all very friendly and helpful with all my queries and requests. Overall cleanliness was satisfactory. Breakfast had a wide variety of cuisines and they even provided dinner(slightly less variety but still awesome). Located just a few minutes walk away from Beixinjing (Metro Line 2) which was super convenient to get to Hongqiao railway station/Pudong Airport and anywhere else for our sightseeing and shopping. Would definitely recommend to stay here.

For a trip to Shanghai with kids, this hotel is perfectly located right next to Metro Line 2 Songhong Road Station. You can see the hotel as soon as you exit the subway. It's right next to Huiju shopping center, and Lujiazui and Nanjing Road are both on Line 2, making shopping incredibly convenient. We mainly visited Legoland, and the hotel is only two stops away from Hongqiao Station, making transportation very easy. The breakfast was also good. The lovely lady at the front desk gave us a complimentary room upgrade, which was spacious and clean. My child even said they want to stay here again on our next trip to Shanghai!

Good services and they threw in extra breakfasts. There are no good restaurants and shopping malls nearby. But you can always take DiDi to get to them. DiDi fare is about CNY$15.

I had a fantastic stay at Citadines Songhong Shanghai and would highly recommend it to anyone visiting the city. One of the standout features for me was the exceptional cleanliness of the entire property—from the lobby to the room, everything was spotless and well-maintained. It gave me real peace of mind and made the stay all the more comfortable. The location is also super convenient, with easy access to public transport, restaurants, and shops. Whether you’re in Shanghai for business or leisure, this location puts you in a great spot to get around the city with ease. Another major plus was the in-room washing machine. It made a huge difference, especially for a longer stay. Being able to do laundry right in the room was so convenient and really elevated the experience—it’s these thoughtful amenities that set Citadines apart. All in all, Citadines Songhong exceeded my expectations. Clean, convenient, and comfortable—I’ll definitely be coming back!

Overall, the room offered excellent value for money. I really liked the charming retro decor – it's clear a lot of care went into the design. Having a smart toilet, a kitchenette, and a washing machine made it feel very well-equipped for longer stays. The breakfast was a definite highlight; it used high-quality ingredients, offered a great mix of Chinese and Western options, and they even focus on sustainability, which is a nice touch. The staff were also very friendly and provided great service. On the downside, there was a noticeable musty smell in the room, which was quite strong. We also spotted a few minor cleanliness issues, like dirty windows that made it hard to clearly enjoy the view outside. Lastly, the shower pressure was quite weak.

I chose this hotel for my business trip, and the experience far surpassed my expectations – I can't recommend it highly enough! The front desk was incredibly efficient during check-in, completing the entire process in just a few minutes. There was a minor hiccup with my reimbursement invoice, but they promptly resolved it for me, perfectly catering to my business needs. The bedding was comfortably soft, allowing me to quickly relax and fall asleep after a busy workday and wake up refreshed the next morning. The breakfast selection was rich and well-balanced, with hot items consistently available, which saved me a lot of time. The hotel's location is also very convenient, and the restaurant on the second floor serves great food. This hotel will definitely be my top choice for my next business trip to this city!