Holiday Inn Express Shanghai Songjiang Fangta Reviews

Response from Property: Dear Guest,Thank you for choosing to stay at Holiday Inn Express Shanghai Songjiang Fangta and for taking the time to share your feedback. We are delighted to hear that you had a perfect experience during your stay. Regarding the breakfast, we appreciate your understanding and will take note of your comment for future improvements. It was our pleasure to host you, and we look forward to welcoming you back for another wonderful stay!Sincerely,IHG Social Listening Team

Response from Property: Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, hygiene and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowin gour guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, breakfast and the GYM made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. We also look forward to your 5-star review! Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your review. We are sorry that our hotel's location failed to meet your expectations. Our hotel is located in Songjiang Industrial Park, near Songjiang Sports Center Subway Station on Subway Line 9, adjacent to Songjiang Fangta Park and Drunken White Pond Park, about 10 minutes drive from Guangfulin Cultural Heritage Park and Shanghai Sheshan National Tourist Resort. And with the development in the future, the surrounding area of our hotel will become more popular. If you need any transportation information, you can also contact the front desk at any time, we will provide you with timely help.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening

Response from Property: 尊敬的客人您好，感謝您入住上海松江方塔智選假日酒店並給予我們一如既往的支持與認可。作為優秀的酒店品牌，更作為洲際酒店集團旗下的一員，小智努力為每一位賓客提供最優性價比之選，我們擁有整潔舒適安全的客房環境，熱情周到高效的專業服務，精緻齊全而不多餘的配套設施，讓您在遙遠的旅途中依然能感覺到家的温馨。入住期間，您也可享受暢爽沐浴、優質睡眠、高速網絡、免費的中西式早餐、自助洗衣閣、健身房、免費停車場等服務。我們也非常重視您的體驗和感受，我們會將您的意見反饋至我們的管理部門作為今後改善的參考。早餐方面，我們也會不斷調整、改善，希望能為客人帶來更多樣化的選擇。非常感謝您的分享，才能幫助小智越做越好。衷心期待您有機會能再次入住我們酒店，祝您旅途愉快，笑口常開！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Songjiang Fangta. Our hotel is located in Songjiang Industrial Park, close to Songjiang Sports Center Metro Station on MRT Line 9, adjacent to Songjiang Fangta Park and Zuibaichi Park, and about a 10-minute drive from Guangfulin Cultural Heritage Park and Shanghai Sheshan National Tourist Resort. It has convenient transportation and travel. The area surrounding the hotel is also under constant development and I believe it will bring more surprises in the near future. Refreshing bath, quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, gym, free parking and other services are the characteristics of our hotel. In terms of bedding, we use soft and hard pillows that meet global standards, providing you with a variety of combinations, comfortable mattresses, strict brand control, and the same brand standards as InterContinental's Holiday Inn. For breakfast, in addition to the conventional Chinese and Western meals, there are also local specialties, freshly cooked noodles with multi-flavored special dishes, freshly ground coffee, etc. We are glad that you like them all. At the same time, we are also aware that your overall rating of our hotel is not high. If you have any questions during your stay, we welcome you to communicate with us at any time. We will do our best to provide you with service and assistance. We will also work harder and look forward to having the opportunity to have you stay in our hotel again. Wish you a pleasant journey and always smile! Holiday Inn Express Guest Care Team

Response from Property: 尊敬的客人您好，感謝您入住上海松江方塔智選假日酒店。此次入住未能給您帶來十分滿意的入住體驗，小智深表歉意。我們非常重視您的體驗和感受，由於通過評論我們無法獲取您的具體訊息，如您方便可以與我們賓客服務經理吳先生聯繫，反饋具體的問題，我們將不勝感激，也一定會虛心接受並加以改善及解決。希望此次入住沒有影響您對小智的一貫信心，也衷心期待您有機會能再次入住我們酒店，祝您旅途愉快，笑口常開！智選假日賓客關懷團隊

Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shanghai Songjiang Fangta. Xiaozhi has always practiced that a clean environment is fundamental and high-quality service is the purpose, and wholeheartedly provides a comfortable living environment for our guests. We are honored that our room hygiene and services have been recognized and praised by you. During your stay, you can also enjoy a refreshing bath, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, gym, free parking and other services. We strive to do every detail well, just hoping that every guest can enjoy a warm, comfortable and unforgettable accommodation experience. We will continue to work hard and look forward to you having the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Songjiang Fangta. Xiaozhi deeply apologizes for not bringing you a pleasant stay experience. We attach great importance to the stay experience of every guest, so we have reserved an upgraded room for you before your arrival, hoping to bring you a more comfortable stay. Unfortunately, the reserved room is relatively close to the elevator and failed to meet your expectations. This is indeed a place we did not consider carefully, but because you arrived late, the hotel did have a high room rate on that day, and the replaced room did not meet your expectations. We would like to express our sincere apologies to you here. We will pay more attention to the details of room allocation in the future. Providing a comfortable and pleasant stay experience for every guest is our unchanging purpose. At the same time, we apologize to you again for the construction noise. After you gave feedback to the front desk the next day, we immediately communicated and coordinated with the construction party and asked them to adjust the working time to minimize the impact on the guests. We attach great importance to the rest quality of the guests and will continue to follow up on this matter. Regarding the front desk service issues you reported, we also attach great importance to it. We will definitely strengthen the training of employee services to continuously improve our service level. We hope that this stay has not affected your confidence in Xiaozhi. We will work harder and sincerely look forward to your opportunity to stay in our hotel again. Let us provide you with more thoughtful services and wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shanghai Songjiang Fangta and for your consistent support and recognition. Our hotel is located in Songjiang Industrial Park, close to Songjiang Sports Center Subway Station on Metro Line 9, adjacent to Songjiang Fangta Park and Zuibaichi Park, and about 10 minutes' drive from Guangfulin Cultural Heritage Park and Shanghai Sheshan National Tourism Resort. It is quiet in the bustling city, and we are glad that you like it. At the same time, we have always been committed to providing guests with cost-effective environment and services. A safe and reliable environment, warm and comfortable guest rooms, clean and refreshing hygiene, enthusiastic service, and exquisite and complete supporting facilities are the characteristics of our hotel. There are also refreshing baths, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, self-service laundry, gym, free parking and other services to provide you with strong support during your journey. We will continue to work hard and be ready to welcome you again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shanghai Songjiang Fangta and for recognizing our hotel environment and services. As a member of the InterContinental Hotels Group, Xiaozhi has a meticulous guest service system, high-end and simple decoration design, and humanized facilities. It strives to create a warm, comfortable, safe and reliable accommodation environment for every guest to ensure that you are happy and comfortable during your stay. Refreshing baths, high-quality sleep, high-speed Internet, free Chinese and Western breakfast, gym, self-service laundry, free parking and other services are also the characteristics of our hotel. Xiaozhi sincerely hopes that you can enjoy the careful care of "every meal, every night, every step" from the hotel at every moment of your travel. I sincerely hope that you will have the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team