No.197 Xietu East Road, Huangpu District, Shanghai, ChinaView Hotel Details
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Ji Hotel (Shanghai Xietu East Road) Guest Reviews
4.8/5
Excellent
3571 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3571)
Positive reviews(3524)
Reviews with photos/video(699)
Easy to get around(369)
Friendly front desk staff(362)
Delicious breakfast(283)
Classy environment(251)
Quiet & comfortable(190)
Close to metro(144)
Would stay again(72)
Excellent TV(28)
Negative reviews(47)
blueyoshi78
Family Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very good location and hotel. Great service.
6/7
Response from Property: Although it is just a short comment, it is full of sincerity. Your satisfaction is our unremitting pursuit. We will work harder and serve you sincerely, and look forward to your next visit!
Guest User
Business Queen Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 17, 2024
Good location, excellent service, clean and quiet room. The only problem is that you have to climb a few stairs to get to the lift. That’s not convenient when you carry a heavy suitcase..
Response from Property: In a word, comfort is good. We firmly believe that satisfaction is just the starting point, and touching and surprising are what we have been pursuing. We look forward to meeting you again and wish you a good mood every day!
gilw
Family Room
Stayed in May 2024
Family
8 review
4.0/5
Very Good
Posted on Jun 24, 2024
Good location and clean. Have a family room (1 full size and 1 single bed) is a big plus for families. But the service is slow. Taking more than 20 min. to check in. And it cannot allow the refund when we changed the mind for not eating the breakfast there. Overall it is nice hotel but the elevator is kind of weird setup.
Response from Property: 親愛的,真的很不好意思,讓您大老遠跑一趟卻沒能給你最好的體驗。感謝您的這個差評,它為我們全體員工敲響了警鐘,讓我們能夠意識到存在的問題,促使全季斜土東路酒店又一次成長。作為店長我在此鄭重地向您道歉,我們一如既往地為顧客提供最優質的服務的初心不會變,有任何問題您都可以聯繫我們!
Guest User
Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 28, 2024
good place to stay
Response from Property: Love is always there, as long as you like Xiao Ji. Thank you for your praise. Not only will we not be proud, but we will work harder to continue to do our essential work. I believe that every encounter is a kind of fate. Welcome you again Choose us
Guest User
Family Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very good
Response from Property: "雖沒有華麗語言的讚賞,但親的一個簡單而又樸實的“好”字是對我們服務最真實的讚賞,感謝您給與的的好評,我們也會加倍努力進步爭取做到您心目中的“10分""滿意。歡迎您經常來哦"
Guest User
Business Queen Room
Stayed in Apr 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 27, 2023
egfjg
Response from Property: 感謝親親滴好評呦,優美的環境送給最美的人,我們也會繼續努力的,看到親的小紅花,小季真的超級開心,歡迎您再來全季上海斜土東路酒店
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The room is OK, clean, sanitary, soundproofing is OK, TV, air conditioner and water heater are all good, close to the subway station and nearby shopping malls, I will come again next time!
Original TextTranslated by Google
Response from Property: Thank you! Simple words reflect the essence. "Cleanliness and hygiene come first" is our business philosophy that we dare not forget! Your satisfaction with us is obvious, and our gratitude is beyond words. All we can do is to continue working hard. Please pay more attention to and support us!
Guest User
Superior Double Room A (Without window)
Stayed in Dec 2024
Business travelers
1 review
4.8/5
Amazing
Posted on Jan 9, 2025
The front desk service is very good. They can help with meal delivery and printing services, and also help upgrade the room type. The room is also very quiet. I like watching the big projection screen.
Original TextTranslated by Google
Response from Property: Thank you for your likes, we will help each other and keep working together to provide you with better service!
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I stayed for one day. The whole room was clean and tidy. The bathing facilities were satisfactory. The staff was friendly. I didn't enjoy the breakfast, so I don't know. The overall feeling was good.
Original TextTranslated by Google
Response from Property: I believe your friends will also like us when they come to Xiaoji! The newly renovated lobby is spacious and bright, with the aroma of Zen tea, and there is a 24-hour supply of Zhengshan Xiaozhong black tea to meet your needs at any time.
cissypengmy
Superior 2-bed Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
My child is taking the spring exam and the hotel is near the school. This hotel is good, relatively quiet, clean, spacious, with long and round tables, which is convenient for reviewing and doing homework. There is also a small refrigerator, which can be used to store fruits for a few days. It is also convenient to eat nearby. Overall, it is not bad!
Original TextTranslated by Google
Response from Property: I believe your friends will also like us when they come to Xiaoji! The newly renovated lobby is spacious and bright, with the aroma of Zen tea, and there is a 24-hour supply of Zhengshan Xiaozhong black tea to meet your needs at any time.
Guest User
Superior Double Room A (Without window)
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I arrived at midnight. The first room was a bit noisy. I complained and they immediately changed my room. The service was very considerate. The cleaning lady also kept the room very clean. She also gave me Christmas candy before I left. The stay experience was very good. Shanghai is a city suitable for Christmas.
Original TextTranslated by Google
Response from Property: Thank you for your likes, we will help each other and keep working hard to provide you with better service!
Qinerbaobao
Family Room
Stayed in Nov 2024
Family
54 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The temperature suddenly dropped this weekend and the air conditioner at home had some problems again, so I booked a Four Seasons Hotel for a while. I didn't expect that except for the small room, there were no other disadvantages. It was quite comfortable to stay.
Original TextTranslated by Google
Response from Property: A gentle smile, a satisfying comment, like the summer breeze, gives us hope and motivation, and carries our tireless patience and expectations for you. Thank you for your praise and support, and thank you for accompanying us along the way!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is very good, the breakfast is not bad, but the road is a bit noisy, the room is narrow and long, the transportation is convenient, I booked the room on Ctrip, but it turned out to be dozens of yuan more expensive, the cost performance is still not high, the girl at the front desk is also nice!
Original TextTranslated by Google
Response from Property: We not only hope to bring you a good environment and meticulous service, but also hope that you will receive a deep and affectionate bloom! Along the way, we have always had your company and support. I believe that we will do better and give you better service in return. I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Oct 2024
Other
1 review
2.0/5
Posted on Nov 23, 2024
When checking in: 1. The female staff at the front desk said that the room I booked was a bit crowded for two people to sleep on a 1.5-meter bed (??) and that I could upgrade the room type for an additional 99 yuan, but I refused. 2. The front desk asked me to scan a QR code. After scanning, I saw that it was associated with Huazhu Club (registered membership?), but I refused (during the period, the female staff tried to take my phone and help me order directly).
After rejecting the above two suggestions from the front desk, I got the bad news that "the business king-size bed room you booked only (after communication and inquiry, only = all) the front and rear rooms", and was forced to accept it, and then was assigned to the smallest of the three rear rooms, the front rear room + the construction site view room. After checking the room facilities, I found brown stains and short hair on the bathroom ceiling shower, so I went to the front desk to change to the next room.
Let's talk about other shortcomings. There is a socket on only one side of the bed. I thought there was no socket in the bathroom at first, but later I found a hidden socket on the ground between the toilet and the trash can. There is no wardrobe or full-length mirror. The only clothes hanging facility (a wall rack) can't hang any clothes. The overall facilities are too simple, which is a kind of simplicity that sacrifices humanization. Considering the price, the cost performance is extremely low.
The noise from the construction site can be heard from 6 am to 7 pm.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience caused to you. We hope you have the opportunity to try our rooms of different styles, which will definitely give you a different stay experience! All Seasons Hotel Xietu East Road looks forward to your visit again and wish you a happy life!
Guest User
Superior Double Room A (Without window)
Stayed in Sep 2024
Solo travelers
4 review
4.3/5
Very Good
Posted on Oct 21, 2024
I went to Mercedes-Benz to watch a concert and chose this hotel. Overall, I was quite satisfied with it, but the soundproofing in the room was not very good, and I could hear the noise or the sound of boiling water next door. It is about a 5-minute walk from the subway station on Line 8, which is quite convenient to go anywhere. The sanitation is relatively clean and the facilities are relatively new, but this room type has no windows and there is a bit of moldy smell.
Original TextTranslated by Google
Response from Property: This city is so big and there are so many businesses. It is a great fate that you can choose our Ji Hotel Xietu East Road from thousands of choices. It's a pity that we failed to seize this opportunity. Now we really regret it and are working hard to make up for it. I hope you can give us another chance. We will definitely not let you down this time. Thank you very much!