No.599 Pudong Avenue, Pudong New Area, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
535 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.4
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All reviews(535)
Positive reviews(522)
Reviews with photos/video(157)
Easy to get around(141)
Convenient location(109)
Close to metro(82)
Friendly front desk staff(53)
Would stay again(33)
Good sound insulation(26)
Perfect for business trips(25)
Luggage delivery service(5)
Negative reviews(13)
Guest User
Selected Queen Room
Stayed in May 2025
Couple
1 review
6.5/10
Posted on Jun 11, 2025
This hotel is just ok. Location is next to the subway line so that’s convenient. The front desk people are not very kind and don’t seem to want to help you. The room is very small and the water has a dirty sewage smell. The bed was very comfortable and the AC in the room is amazing. I enjoyed the waterfall shower head feature. The maid was nice and brought new waters for us each day. We tried to do our laundry and couldn’t figure it out because the app wasn’t compatible with the model they had. We finally went down and asked the front desk for help. Turns out you have to ask them to start it for you. Overall, I would probably stay somewhere next next time.
Response from Property: Dear valued guest, thank you for your review of our hotel. We are very sorry for any inconvenience and dissatisfaction you encountered during your stay. We highly value your feedback and will take it seriously and take measures to improve it. We will strengthen the training and assessment of front desk service personnel to ensure that they can provide professional, enthusiastic, and thoughtful service. At the same time, we also pay attention to the issue of room size and strive to provide guests with a more comfortable accommodation environment as much as possible. Thank you again for your feedback. We look forward to the opportunity to provide you with better service.
Andrey Tr
Selected Queen Room
Stayed in Apr 2025
Couple
25 review
10/10
Outstanding
Posted on May 17, 2025
Nice Hotel with good location near Subway. Professional staff.
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review our room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Loetthanaphan
Deluxe Queen Room
Stayed in Nov 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 25, 2024
The room size is vast. Location is okay since it locates not too far from Metro, 3-5 mins walk it is.
The most satisfied thing is the smart toilet come up with the auto bidet give me a peaceful day at the hotel.
Response from Property: Dear guests, thank you very much for your recognition of our art hotel! It can provide guests with a comfortable stay experience, and good customer service is our service purpose. We look forward to your new stay and wish you a happy life.
phuong dung
Boutique Queen Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 6, 2025
Good location, just 100 meters from exit 7B, Pudong Avenue station. Room is clean, quiet and spacious. Have an auto bidet.
Response from Property: Dear guest: Hello! Thank you for taking the time out of your busy schedule to review the room! We are very honored that you have chosen us as your stopover station amidst the vast sea of people. Here, all visitors are our esteemed guests, and every encounter is our fate. May a beautiful life be intertwined with you, and we look forward to meeting you again in the future to create more pleasant memories for you!
TharathipK.
Selected Queen Room
Stayed in Nov 2024
Couple
7 review
10/10
Outstanding
Posted on Dec 24, 2024
Good hotel, clean.
There is window in the room.
Response from Property: Dear guests, thank you very much for your recognition of our art hotel! It can provide guests with a comfortable stay experience, and good customer service is our service purpose. We look forward to your new stay and wish you a happy life.
Sindy Low
Selected Queen Room
Stayed in Feb 2025
Couple
3 review
9.5/10
Amazing
Posted on Mar 30, 2025
Overall good, however the first room we stayed had smoke smell, we requested for a room change and their attitude was good (responded fast and allowed us to change to another available room). I like the screen projector more than the usual television.
Response from Property: Thank you for choosing us and for your support and kindness towards the hotel. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff, and our ultimate goal is to make every guest feel at home. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travel. It's our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Selected Queen Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 23, 2025
Very close to metro station which a plus. Also a convenient place to many attractions.
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone who comes is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Nivaryn
Selected Queen Room
Stayed in Nov 2024
Solo traveler
3 review
9.0/10
Great
Posted on Dec 10, 2024
The location is good but the room is quite dusty. And one elevator cannot tap the hotel keycard.
Response from Property: Dear valued guest, thank you for your review of our hotel. We are very sorry for any inconvenience and dissatisfaction you encountered during your stay. We highly value your feedback and will take it seriously and take measures to improve it. We will strengthen hygiene training and assessment for guest room staff to ensure that they can provide a clean, hygienic, and comfortable environment. Thank you again for your feedback. We look forward to the opportunity to provide you with better service and environment.
Nev
Boutique Queen Room
Stayed in May 2024
Solo traveler
1 review
9.0/10
Great
Posted on Jun 23, 2024
The room is in a great spot. The staff are friendly and helpful, and also thoughtful. The projector works well altho it would be nice to have access to more than just the free movies, or otherwise to provide a hdmi connection for the customers laptop.
The room does have a little wear on the walls, there was a black hand mark that could be removed, and there was a mild smell of hotpot. Having lived in china before i dont mind but i would suggest that customers be restricted from ordering strong smeeling foods like hotpot, etc. To their room, as most tourists from outside of china might well find it uncomfortable.
The sheets were good and clean, and there was little to no noise at night or in the mornings.
These were small things tho, and if i come back i will definitely consider stopping here again. 8/10 value for money.
Response from Property: Dear customers, thank you very much for choosing our hotel for the first time, and thank you for your recognition of our hotel. Your suggestion is very important, and we will also strengthen the housekeeping and any factors that affect the experience. We sincerely look forward to your next stay!
PPPC
Selected Queen Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 19, 2025
Good service and place location
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review the room! We are very honored that you have chosen us as your stopover station amidst the vast sea of people. Here, all visitors are our esteemed guests, and every encounter is our fate. May a beautiful life be intertwined with you, and we look forward to meeting you again in the future to create more pleasant memories for you!
Abcd12
Queen Room
Stayed in Nov 2024
Business traveler
11 review
8.5/10
Very Good
Posted on Dec 25, 2024
The staff was very friendly and good service
Response from Property: ¡Distinguidos invitados, ¡ muchas gracias por su reconocimiento a nuestro hotel de arte! Puede proporcionar a los huéspedes una experiencia de estancia cómoda, y un buen servicio al cliente es nuestro propósito de servicio. Esperamos su nueva estancia y le deseamos una vida feliz.
Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Solo traveler
60 review
10/10
Outstanding
Posted on Oct 4, 2024
Clean and comfortable room. Would definitely stay here again.
Response from Property: Hello, thank you very much for recognizing Xiaoyi! We are honored to provide you with high-quality accommodation services, and your recognition of us is the driving force behind our progress. I am looking forward to your next stay and wish you a happy life!
Murray
Deluxe 2-bed Room
Stayed in Feb 2024
Business traveler
9 review
4.5/10
Posted on Mar 28, 2024
I. Was the only one at the check in counter and it took 40 mins, got to the room and the key didn’t work, got a new key and it was the wrong type of room we had ordered a 2 bed room the room had one queen bed, Second night got back at 11pm to find the room hadn’t been cleaned
Response from Property: Dear guests, hello! Thank you for staying at the Pinglan Pavilion Hotel and providing valuable feedback. We deeply apologize for the problems you have encountered, and the hotel attaches great importance to your valuable feedback. We have forwarded your valuable feedback to relevant departments for follow-up and processing, and strive to provide better service to every guest. We sincerely welcome you to visit again!
Дмитрий Личак
Boutique Queen Room
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 17, 2025
Excellent location of the hotel. Literally 100 m to the metro station. The room is small but cozy. Equipped with the latest technology. Very clean. Next to the hotel is a good cafe with understandable tasty food.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review our room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you.
Guest User
Selected Queen Room
Stayed in May 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jun 26, 2025
The room facilities are very complete, clean and odorless, and very quiet. The service of the front desk guy is also very good. The location of the hotel is also convenient. It is less than 100 meters away from the subway station and it is very convenient to go anywhere. Recommended!
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review our room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you.