No.599 Pudong Avenue, Pudong New Area, Shanghai, ChinaView Hotel Details
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1 night
Yixuan Hotel Guest Reviews
4.7/5
Outstanding
425 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(425)
Positive reviews(414)
Reviews with photos/video(127)
Easy to get around(106)
Awesome amenities(92)
Convenient location(81)
Close to metro(60)
Friendly front desk staff(38)
Would stay again(25)
Good sound insulation(18)
Perfect for business trips(14)
Negative reviews(11)
Loetthanaphan
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room size is vast. Location is okay since it locates not too far from Metro, 3-5 mins walk it is.
The most satisfied thing is the smart toilet come up with the auto bidet give me a peaceful day at the hotel.
Response from Property: Dear guests, thank you very much for your recognition of our art hotel! It can provide guests with a comfortable stay experience, and good customer service is our service purpose. We look forward to your new stay and wish you a happy life.
TharathipK.
Selected Queen Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Good hotel, clean.
There is window in the room.
Response from Property: Dear guests, thank you very much for your recognition of our art hotel! It can provide guests with a comfortable stay experience, and good customer service is our service purpose. We look forward to your new stay and wish you a happy life.
Guest User
Selected Queen Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Very close to metro station which a plus. Also a convenient place to many attractions.
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone who comes is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Nivaryn
Selected Queen Room
Stayed in Nov 2024
Solo travelers
3 review
4.5/5
Great
Posted on Dec 10, 2024
The location is good but the room is quite dusty. And one elevator cannot tap the hotel keycard.
Response from Property: Dear valued guest, thank you for your review of our hotel. We are very sorry for any inconvenience and dissatisfaction you encountered during your stay. We highly value your feedback and will take it seriously and take measures to improve it. We will strengthen hygiene training and assessment for guest room staff to ensure that they can provide a clean, hygienic, and comfortable environment. Thank you again for your feedback. We look forward to the opportunity to provide you with better service and environment.
Nev
Boutique Queen Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 23, 2024
The room is in a great spot. The staff are friendly and helpful, and also thoughtful. The projector works well altho it would be nice to have access to more than just the free movies, or otherwise to provide a hdmi connection for the customers laptop.
The room does have a little wear on the walls, there was a black hand mark that could be removed, and there was a mild smell of hotpot. Having lived in china before i dont mind but i would suggest that customers be restricted from ordering strong smeeling foods like hotpot, etc. To their room, as most tourists from outside of china might well find it uncomfortable.
The sheets were good and clean, and there was little to no noise at night or in the mornings.
These were small things tho, and if i come back i will definitely consider stopping here again. 8/10 value for money.
Response from Property: Dear customers, thank you very much for choosing our hotel for the first time, and thank you for your recognition of our hotel. Your suggestion is very important, and we will also strengthen the housekeeping and any factors that affect the experience. We sincerely look forward to your next stay!
Abcd12
Queen Room
Stayed in Nov 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Dec 25, 2024
The staff was very friendly and good service
Response from Property: ¡Distinguidos invitados, ¡ muchas gracias por su reconocimiento a nuestro hotel de arte! Puede proporcionar a los huéspedes una experiencia de estancia cómoda, y un buen servicio al cliente es nuestro propósito de servicio. Esperamos su nueva estancia y le deseamos una vida feliz.
Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Solo travelers
44 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Clean and comfortable room. Would definitely stay here again.
Response from Property: Hello, thank you very much for recognizing Xiaoyi! We are honored to provide you with high-quality accommodation services, and your recognition of us is the driving force behind our progress. I am looking forward to your next stay and wish you a happy life!
Murray
Deluxe 2-bed Room
Stayed in Feb 2024
Business travelers
8 review
2.2/5
Posted on Mar 28, 2024
I. Was the only one at the check in counter and it took 40 mins, got to the room and the key didn’t work, got a new key and it was the wrong type of room we had ordered a 2 bed room the room had one queen bed, Second night got back at 11pm to find the room hadn’t been cleaned
Response from Property: Dear guests, hello! Thank you for staying at the Pinglan Pavilion Hotel and providing valuable feedback. We deeply apologize for the problems you have encountered, and the hotel attaches great importance to your valuable feedback. We have forwarded your valuable feedback to relevant departments for follow-up and processing, and strive to provide better service to every guest. We sincerely welcome you to visit again!
Malynn ss
Queen Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Very good. The room is good and wide. I think it should be wider than other rooms I've seen. The bed is soft and comfortable. There is no noise. There is no smell of cigarettes. The bathroom is very good. The toilet is Japanese style. It is near Family Mart and Mixue Milk Tea and very close to the Pudong Avenue MRT Station. Walk from Exit 7B for about 100 meters and you will arrive. It feels quiet but close to the city, easy to travel. For those who do not like being in a crowded city, I recommend this place. The room does not have a deposit and you can leave your bags. I recommend it. Next time I will stay here again.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking your valuable time to review your room during your free time! We are honored that you chose us as your accommodation spot among the vast crowd. Here, our guests are our honored guests and every meeting is our destiny. May a good life surround you and hope to meet you again in the future, creating more enjoyable memories for you!
Guest User
Queen Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The room is very suitable for couples and very friendly. There are many people on the Bund and this hotel is close to the Bund. There is a subway station just outside the door. The handsome guy at the front desk is also very friendly and enthusiastic.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review our room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Mr.Catel
Selected Queen Room
Stayed in Jan 2025
Solo travelers
16 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The service is very good. The sanitation is quite clean. The surrounding transportation is very convenient. There is a subway station 100 meters away. There are also many places to eat around. The room is also very soundproof. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to review our room! We are very honored that you chose us as your stay in the vast sea of people. Here, everyone is our distinguished guest, and every meeting is our fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
Selected Queen Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 3, 2025
The hotel is located near the subway station. You can walk straight out of the station without crossing the road. The hotel provides bottled drinking water, which can be obtained from the counter staff. The rooms are cleaned and sanitary products are replenished every day. There is a microwave in the lobby on the first floor. Clean, spacious and comfortable. The hotel is close to Pudong Avenue but quiet with excellent sound insulation. There are also many supermarkets, convenience stores, restaurants and vegetable markets nearby. It is a great accommodation experience.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your recognition of Xiaoyi! We are honored to provide you with high-quality accommodation services. Your recognition of us is our driving force for progress. We look forward to your stay again and wish you a happy life.
Rsu
Boutique Queen Room
Stayed in Dec 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 30, 2025
Everything else is good, except for the sanitation. I booked this hotel for my friend, and there was a very obvious stain on the pillow. I often book this hotel. This time I really give a bad review for the sanitation.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Hello! We have verified the issue you raised with the leaders of various departments. Due to the shortage of staff staying in the store during the Spring Festival, we are very sorry for any problems with the work details! We will strengthen training. I checked with the front desk and found that we did not receive your request for replacement. If you have any questions, please contact the front desk immediately. Our front desk is online 24 hours a day. Thank you again for your stay and we look forward to your next stay and reviewing our work.
badapado
Boutique Queen Room
Stayed in Dec 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Jan 19, 2025
100m from Pudong Avenue Station Exit 7
It's clean. I wanted it to be cleaned, and when I came in the evening, it was clean. The waiters also handle things faster than other places.
It takes about 30 minutes to walk to Dongbang Mingzhu.
There is a clean restaurant next to the hotel.
It's near Pudong Jeonjudek.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you very much for your recognition of our Yixuan Hotel! Providing guests with a comfortable stay experience and good customer service is our service tenet. We look forward to your stay again and wish you a happy life!
tiny.rpsn
Queen Room
Stayed in Nov 2024
Couples
8 review
4.7/5
Amazing
Posted on Jan 4, 2025
Many elevators, not long wait, key card system for selecting floors in the elevator, definitely safe, no cigarette smell.
Original TextTranslated by Google
Response from Property: Honorable guests, thank you for honoring our hotel, can provide guests with a comfortable stay experience, good customer service is our service purpose, we sincerely hope to welcome you again and have a good life!