Vienna International Hotel (Shanghai International Resort, Huaxia East Road Metro Branch) Reviews
Vienna International Hotel (Shanghai International Resort, Huaxia East Road Metro Branch)
No. 1478 Huaxia East Road, Pudong New Area, Shanghai, 201400, ChinaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Good
1466 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.8
Service9.2
Cleanliness9.1
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All reviews(1466)
Positive reviews(1419)
Reviews with photos/video(118)
Easy to get around(271)
Convenient location(203)
Close to metro(154)
Friendly front desk staff(117)
Classy environment(108)
Delicious breakfast(74)
Perfect for business trips(50)
Poor air conditioning(18)
Negative reviews(47)
tin hock
Deluxe Double Room
Stayed in May 2025
Business traveler
8 review
7.0/10
Posted on Jun 8, 2025
good location close to metro for easy access to the airport, good local delicacy food shop close by.
Response from Property: 尊敬的賓客,您好!我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店(上海浦東機場新國際博覽中心店)進行誠摯的點評。給您帶來不好的感受,我十分慚愧,為您提供最優質的入住體驗是酒店是酒店最大追求!您的反饋我已經記錄在案,並會馬上改進。小維期待您的再次光臨!
Ken3986
Executive Double Room
Stayed in May 2024
Business traveler
74 review
7.5/10
Posted on Jun 24, 2024
Hotel location is fine nearby Metro station . Environment is so so and fit for travel stay for a night !!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Family
2 review
9.5/10
Amazing
Posted on Jun 26, 2024
The location is good if you just want to pudong airport. They even provide courtesy car/van to go there.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Executive Double Room
Stayed in Apr 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 19, 2025
Good service and polite
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Mh
Deluxe Double Room
Stayed in May 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jun 24, 2024
Very good , Mr 01 excellent service
Response from Property: Dear customer, hello! As employees, we are very pleased to see your recognition and affirmation of our hotel. It is our honor to provide customers with high-quality and friendly services. We believe that with your support, we will do better. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! welcome next time!
Anonymous User
Deluxe Double Room
Stayed in Jun 2024
Other
2 review
9.5/10
Amazing
Posted on Jul 10, 2024
good
good
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Ashish omprakash
Deluxe Double Room
Stayed in Feb 2023
Business traveler
14 review
8.0/10
Very Good
Posted on Mar 30, 2023
Good hotel
Response from Property: Dear guest, hello! Thank you for your review. I am sorry that I could not receive your five-star praise. If you are dissatisfied with anything, you can call our front desk at any time, and we will help you solve the problem as soon as possible. We will definitely repay your trust in the hotel with the most sincere and considerate service, making Vienna Hotel become more and more The first choice for guests traveling and doing business, our home is 200 meters away from the Huaxia East Road subway entrance. There is a 24-hour Pudong Airport pick-up service and a drop-off shuttle bus at 5:00 and 8:00 every morning. There is a shuttle bus to Disney at 7:00 and a unified pick-up is arranged. Thank you again for your support. I sincerely look forward to seeing you again. I hope to receive your five-star praise next time. I wish you a happy life and everything goes well.
Guest User
Deluxe Double Room
Stayed in Apr 2025
Couple
44 review
10/10
Outstanding
Posted on May 24, 2025
A great vacation choice! The hotel lobby is simple and elegant, the guest rooms are well-lit and odor-free, and the mattresses are moderately soft and hard for a good night's sleep. The front desk responds quickly and proactively provides surrounding guides. The buffet breakfast is cooked freshly and the local snacks are authentic and delicious. It's a 3-minute walk to the subway entrance. The hygiene details are impeccable. It's worth staying in such a thoughtful hotel at this price!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 24, 2025
I booked this hotel to catch an early flight. The hotel provides free airport drop-off service, which is quite convenient. The front desk reception was enthusiastic and helped to upgrade the room type for free. The room was also cleaned very cleanly. The equipment and facilities are quite complete, and the price-performance ratio is very high. Good review👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
lukam10
Superior Queen Room
Stayed in Apr 2025
Business traveler
81 review
9.2/10
Great
Posted on May 18, 2025
It is 3-5 minutes' walk from Huaxia East Road subway station, which is very convenient. The price is also very good, 190 per night, which is very affordable. It is also very convenient to catch a flight the next morning. The first subway train to Pudong International Airport leaves at 6:10, and you can reach the airport in 23 minutes after getting on the train.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Deluxe Family Room
Stayed in Mar 2025
Family
25 review
5.0/10
Posted on Apr 5, 2025
The hotel facilities are outdated, and the price-performance ratio of the family room compared to the ordinary twin room is far-fetched!
The hotel broadband quality is poor, and the most basic stability is not achieved.
The hotel is located in a commercial plaza that is almost closed, the surrounding parking is dirty and messy, the room window faces the viaduct, and there is no basic noise reduction measures!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel (Shanghai Pudong Airport New International Expo Center). I am very ashamed to bring you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded your feedback and will make improvements immediately. Xiao Wei looks forward to seeing you again!
JilaizhiMuzi
Deluxe Double Room
Stayed in Feb 2025
Family
11 review
10/10
Outstanding
Posted on Apr 1, 2025
The front desk reception is warm and hospitable, familiar with the business, professional and considerate. All aspects of the hotel are satisfactory, whether it is service, environment, facilities, hygiene, travel, etc. I will come again next time I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 5, 2025
Very good, I will stay here again next time
Pudong Airport pick-up service: Arrived at the airport very quickly, saving a lot of time
Hygiene: The room was very clean. The breakfast was delicious, with many choices and tasted good 😌
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Feb 25, 2025
The environment is good, the service attitude of the lady at the front desk is very good, and the room is upgraded for free. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Executive Double Room
Stayed in Jan 2025
Family
3 review
9.5/10
Amazing
Posted on Feb 23, 2025
The day I checked in was my birthday, and the front desk lady gave me breakfast coupons for two days, which was a surprise. The wontons cooked by the breakfast chef were super delicious! Shanghai is still quite cold at night recently, so the service desk added extra beds and quilts. The air conditioning in the room is slow to heat up, which may be because the hotel has been open for a long time, and the facilities are relatively not that new. The overall experience is very good, especially for my baby who went to Disneyland, it is very convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!