Royal Tulip Hotel Zhujiajiao Shanghai

Royal Tulip Hotel Zhujiajiao Shanghai Reviews

Royal Tulip Hotel Zhujiajiao Shanghai

No. 79 Puxiang Road, Zhujiajiao, Qingpu District, Shanghai, 201713, ChinaView Hotel Details
Royal Tulip Hotel Zhujiajiao Shanghai
Royal Tulip Hotel Zhujiajiao ShanghaiRoyal Tulip Hotel Zhujiajiao ShanghaiRoyal Tulip Hotel Zhujiajiao Shanghai
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Royal Tulip Hotel Zhujiajiao Shanghai Guest Reviews

4.6/5
Very Good
659 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(659)
Positive reviews(622)
Reviews with photos/video(166)
Classy environment(130)
Delicious breakfast(85)
Perfect for kids(65)
Garden view(39)
Close to scenic area(32)
Has play area for children(30)
Friendly front desk staff(26)
Poor air conditioning(19)
Negative reviews(37)
JeffreyH2
Deluxe Business Twin Room
Stayed in Dec 2024
Family
9 review
4.7/5
Amazing
Posted on Feb 1, 2025
This 5-star hotel is conveniently located in the scenic part of town of zhu Jia Jiao.  The room is spacious; the garden looks well manicured and well designed.  The highlight is the breakfast which is stocked with over 50 different varieties of food /dishes, bread, local food and western pastries and beverages.
Response from Property: Dear guest, thank you for choosing to stay at the Royal Tulip Garden Hotel Zhujiajiao. We are very happy to learn that your stay in Zhujiajiao Town was pleasant and unforgettable. We have always been committed to providing guests with the best service and comfortable accommodation environment, and your affirmation is our greatest encouragement. Convenient location is indeed a major advantage of our hotel. We are very happy to provide you with convenient transportation and rich surrounding tourism resources. The spaciousness and comfort of the room are also what we have always pursued, hoping to add a sense of relaxation and comfort to your journey. The hotel's garden is carefully designed and maintained by us. The neatly trimmed lawns and exquisite landscape design are designed to create a quiet and beautiful leisure space for guests. Regarding breakfast, we are very honored to receive your appreciation. More than 50 different foods and dishes, rich bread selection, local delicacies, as well as Western cakes and beverages are all carefully prepared by us to meet the tastes and needs of different guests. Your satisfaction is our greatest motivation. Thank you again for your comments and support. We look forward to your next visit. We will continue to provide you with quality service and comfortable accommodation experience. Wish you all the best!
Cotterell
Deluxe Suite
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 15, 2023
We loved our 5 weeks stay here 🤗 The staff , room , breakfast , foyer and location were amazing . Thank you Royal Tulip -we will always stay here if we are working with the China National Swimming Team in Zhujiajiao .
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at our hotel and sharing your stay experience. It can be seen from your photos that this stay has left you with wonderful memories. It is precisely because of your support that we have such a high-quality hotel today. Service, please believe that we will continue to improve and strive to be the best. We will live up to our expectations and sincerely look forward to your stay again. I wish your life will get better and better!
Rurubudongmingxinjianxing
Deluxe Business Double Room
Stayed in Nov 2023
Family
62 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Good service good location. Like this hotel. Will be back again thanks for your good service.
Response from Property: Dear guests: Hello! Thank you for your satisfaction and praise of our hotel. We will always maintain a high-quality service attitude, and will continue to improve facilities and optimize services to provide you with a higher level of service experience. Looking forward to your next visit. wish you a happy life!
Xiangyunshanzhuang🐷
Deluxe Business Twin Room
Stayed in Jan 2025
Solo travelers
68 review
4.5/5
Great
Posted on Feb 16, 2025
The room felt good overall, but there were only two bottles of water. Later I contacted the front desk, and the beautiful lady at the front desk gave me six bottles at once. Thank you very much. In addition, the welcome snacks were a bit small, with only one milk for two people. Also, the water in the bathroom was leaking a lot, which needs to be improved.
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Response from Property: 尊敬的客人，非常感謝您選擇入住朱家角皇家鬱金香花園酒店，我們非常榮幸能為您提供住宿服務。關於您提到的房間水衹有兩瓶的問題，我們非常抱歉給您帶來了不便。很高興知道前台工作人員能夠及時為您解決問題，我們非常感謝您的理解和寬容，也感謝前台同事的貼心服務。對於入住歡迎點心的問題，我們非常抱歉未能滿足您的期望。我們會向相關部門反饋，調整點心的數量，確保每位客人都能得到足夠的點心。關於浴室水流問題，我們非常抱歉給您帶來了困擾。我們會立即安排工程人員進行檢查和維修，確保類似問題不再發生。您的反饋是我們不斷改進和提升服務質量的重要動力。我們真誠地邀請您再次光臨，期待為您提供更加優質的服務。祝您生活愉快！
Guest User
Deluxe Business Double Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 11, 2025
Right next to Zhujiajiao, it's very convenient to go there There's no premium during the Chinese New Year, and the price-performance ratio is extremely high The hotel lobby is very large and grand, worthy of being a five-star hotel The service attitude is also very good The environment is beautiful, but it was raining when I went there, so I didn't have a good time There is a small children's playground on the second floor, and the kids also had a lot of fun The room is quite large and very comfortable
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Response from Property: 非常感謝您對我們酒店的點評！很高興得知我們的地理位置給您帶來了便利，朱家角的美景近在咫尺，讓您的旅行更加愜意。過年期間我們努力保持價格合理，讓每一位賓客都能享受到高性價比的住宿體驗。酒店大堂的設計得到您的認可，我們感到非常榮幸。作為五星酒店，我們一直致力於為賓客提供優雅舒適的環境。同時，我們的團隊也始終以熱情周到的服務態度，致力於為每一位賓客帶來賓至如歸的感覺。雖然天氣不佳，但希望您在有限的時間裏仍能感受到我們酒店環境的美妙。二樓的小型小童樂園能讓小朋友們找到屬於自己的快樂天地，我們也非常開心聽到您的孩子在這裏度過了愉快的時光。房間寬敞舒適是我們一直的追求，能得到您的滿意評價，我們倍感欣慰。期待您下次光臨，再次為您帶來美好的住宿體驗！祝您旅途愉快，生活幸福！
Guest User
Deluxe Business Double Room
Stayed in Dec 2024
Travel with friends
17 review
4.3/5
Very Good
Posted on Jan 31, 2025
The waiters were very warm and thoughtful, especially the front desk lady, who gave the kid a breakfast, which was very much appreciated. The room service lady was also very warm. The hotel software is very good, but the hardware is a bit outdated. A small suggestion: the clothes hook in the bathroom is in the bathroom, which is not very practical. It should be hung behind the door or on the wall behind the door. Otherwise, there is no place to put the clean clothes after taking a shower. I will come back to stay next time
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Response from Property: 尊敬的賓客，非常感謝您選擇入住上海朱家角皇家鬱金香花園酒店並抽出寶貴時間為我們留下反饋。非常感謝您的點評與認可！我們很高興得知服務員們的熱情服務給您留下了深刻的印象，特別是前台小姐姐能夠細心地關注到小朋友的需求，這讓我們倍感欣慰。客房服務大姐也一直致力於為客人提供温馨的服務，您的肯定是對我們最大的鼓勵。關於您提到的酒店硬件設施問題，我們非常重視。確實，隨着時間的推移，部分設施可能已不再是最新的狀態。我們已將您的反饋轉達給相關部門，並計劃在未來逐步進行升級與改造，以提升整體的住宿體驗。對於衞生間掛衣鈎的位置問題，您的建議非常中肯。我們將立即對此進行評估，並考慮調整掛衣鈎的位置，以確保客人在洗澡時能夠方便地掛放乾淨衣物。再次感謝您的寶貴意見與支持！我們期待着您的再次光臨，並承諾將為您提供更加舒適與便捷的住宿體驗。如有任何需求或建議，請隨時與我們聯繫。祝您一切順利！
Piaoliangdeyuncai
Deluxe Family Room
Stayed in Dec 2024
Family
13 review
4.7/5
Amazing
Posted on Jan 17, 2025
Facilities: Complete facilities, the only drawback is that there is no gym. The children's play area has good facilities, which is very suitable for children under 10 years old. The suite has two floors, which is convenient for family living together. The only drawback is that the air conditioner is not controlled... Service: The buffet breakfast is good, mainly Chinese and Western food, with a wide variety. Environment: The hotel has high floors... It feels comfortable. The garden is very large. The hotel needs to walk about 20 minutes from Zhujiajiao Ancient Town. The first attraction to enter the scenic area is the Chenghuang Temple.
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Response from Property: 尊敬的客人，非常感謝您選擇入住朱家角皇家鬱金香花園酒店並抽出寶貴時間為我們留下如此詳盡的點評。對於您提到的設施方面，我們很高興得知您對我們的小童遊樂區設施感到滿意，同時也理解您對健身房缺失的遺憾。我們已將您的反饋轉達給相關部門，以便在未來進行改進。套房的設計旨在為家庭提供便利，很高興能夠滿足您的需求。關於空調控制問題，我們深感抱歉，這確實影響了您的住宿體驗。我們將立即檢查並維修，確保此類問題不再發生。在服務方面，我們很高興得知您對自助早餐的評價很高。我們會繼續努力，提供更多樣化的中西式餐點，以滿足不同客人的口味。對於酒店環境，我們很高興能夠給您帶來舒暢的感覺。我們的花園是放鬆身心的理想場所，希望您在此度過了愉快的時光。關於地理位置，雖然酒店距離朱家角古鎮需要步行20分鐘左右，但我們相信沿途的風景定能讓您的旅程增添不少樂趣。城隍廟作為最先進入的景點，無疑為古鎮之旅增添了豐富的文化底藴。再次感謝您的寶貴意見，我們期待在不久的將來再次為您服務，為您提供更加完美的住宿體驗。祝您一切順利！
Anonymous User
Deluxe Family Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
A great five-star hotel, it should be the best choice in Zhujiajiao. The hotel is close to the Zhujiajiao Ancient Town Visitor Center and entrance. There is a riverside trail with a large lawn in front of the hotel, which is very comfortable for walking. The hotel is magnificent, with a waterscape garden inside. It is not big but very good to visit, and you can see the design is carefully designed. The hotel room is a duplex parent-child suite, spacious and comfortable, with a high ceiling and overlooking the waterscape. Children like it very much. The breakfast is very rich and delicious! The front desk service attitude is good, and breakfast coupons are given extra, thank you! I will choose it next time! In addition, I would like to praise Ctrip by real name. The hotel booked on the platform was cancelled for some reason, and they helped us make up the difference to live in this alternative hotel. Everything is the best choice.
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Response from Property: 非常感謝您對我們朱家角皇家鬱金香花園酒店的肯定與讚賞！您的滿意是我們最大的動力和榮幸。我們很高興得知您對我們的位置、環境、房間以及早餐都感到非常滿意，尤其是複式親子套房能讓您和小朋友享受到如此愉快的體驗，這讓我們感到非常欣慰。同時，也非常感謝您對前台服務的認可和支持。對於攜程的幫助，我們也深感感激，他們一直致力於為客人提供優質的服務和保障。我們也很慶幸能成為您的備選酒店，併為您提供愉快的住宿體驗。期待您下次光臨，我們將繼續努力，為您提供更加優質的服務和體驗。祝您和家人一切順利！
Guest User
Deluxe Family Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 25, 2024
It is a five-star hotel with an elegant environment, well-maintained hardware facilities, and clean rooms. The service is excellent and very good! In addition, every hotel staff member serves with a smile, which makes people feel comfortable and relaxed. It is worth staying here.
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6/15
Response from Property: 感謝親如此細緻的點評，您的一句讚揚，一絲滿意，一份欣賞是對我們服務最佳的肯定與鼓舞，我們將繼續努力，我謹代表酒店的全體員工誠摯的期待您的再次光臨，並有機會為您奉上更好的服務！
mengluxi
Suite
Stayed in Sep 2024
Family
7 review
4.5/5
Great
Posted on Oct 28, 2024
Facilities: There is nothing wrong with the hardware facilities. The exterior is a little old, and the interior has obviously been renovated. There is also a children's playground in the hotel, and the children's suite is also equipped with children's equipment and toys. The only thing missing is children's toiletries. Service: I didn't experience any service. There was no one to guide me into the lobby, and I was in a hurry to help with the check-in next door when checking in. There was no seat guide for breakfast, and it was all self-service. The only thing that made me feel enthusiastic was the room attendant who met in the corridor of the room and greeted me actively. It is about ten minutes' walk from Zhujiajiao Ancient Town, suitable for walking and strolling.
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Response from Property: 尊敬的賓客，您好，感謝您的入住，並與我們分享您的經驗與感受。我們非常重視您的反饋，關於您在住宿期間的經歷，造成您的困擾及不便，在此我們向您致以誠摯的歉意。我們已將您的反饋轉達至相關部門做進一步的研究及調查，我們也將進一步加強員工培訓，注重服務品質以避免類似情況再次發生。我們衷心感謝您的寶貴意見，唯有這樣，我們才能不斷改進並提升服務品質，再次向您真誠致歉！
Wings_2
Deluxe Business Double Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 27, 2024
The hotel is not far from the scenic spot, and it is convenient to walk straight for 10 minutes. The pre-court services including check-in are good. I would like to praise the young lady for her enthusiasm in printing learning materials for the children. In addition, the suite was upgraded according to the guest room situation, which must be praised! The hotel environment is slightly old-fashioned because it was opened in 2010, but it is clean and tidy overall. It may be better if the price is lower.
Original TextTranslated by Google
Response from Property: 衷心感謝您選擇鬱金香花園酒店作為您的休憩之所，酒店坐擁朱家角古鎮這一國家4A級旅遊景區的毗鄰之便，僅需漫步十分鐘，即可領略古鎮的悠悠古韻 同時，距離地鐵17號線朱家角站僅約900米的優越位置，距離青浦華為研發中心距離車程約10-15分鐘，讓您的出行更加便捷無憂。
Guest User
Deluxe Business Twin Room
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 24, 2024
I took my dad to stay for 4 nights. I thought there was a swimming pool before I went there, but I found out that it was permanently closed when I got there. Although I was a little disappointed, Xiao Jiao at the front desk helped us upgrade to a suite. The room is very spacious and clean, with great water pressure, complete toiletries, and various small items. The slippers in the room have thick soles, and the carpet is also thick and soft. The hotel is only 10 minutes' walk from Zhujiajiao Ancient Town, which is very convenient. I happened to meet Xiao Jiao on the first night, and he took us for a ride. Thank you very much. I had dinner in the ancient town for 4 days. The fried tofu is delicious in this season. The breakfast is very rich, with both Chinese and Western dishes. My favorite is the old yogurt and pancakes, and the millet porridge is also good. Opposite the hotel is a large park. After breakfast, I took my dad for a walk. There are plenty of parking spaces, but there are no charging piles. You have to go to the Zhujiajiao Visitor Center State Grid to charge. We are hybrid cars, which is not a big problem. In short, the whole trip was very happy and comfortable, and I recommend it.
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6/8
Response from Property: 尊敬的客人，非常感謝您選擇入住朱家角皇家鬱金香花園酒店分享您的入住感受並點評。很高興您對我們酒店環境感到滿意，酒店地處朱家角古鎮4A級旅遊景區旁，步行至景區僅需10分鐘，距地鐵17號線朱家角站約900米，風景秀美、獨具江南風情；酒店建築錯落有致，庭院式花園貫穿其中，是休閑度假最好的選擇。真誠的期待您的再次光臨，我們將繼續竭誠為您服務！
Anonymous User
Deluxe Family Room
Stayed in Sep 2024
Family
44 review
4.7/5
Amazing
Posted on Oct 20, 2024
The hotel staff are very warm and polite. Turn right and walk for 15 minutes to the Chenghuang Temple in Zhujiajiao Ancient Town. It is also not far from Line 17, about 2 traffic lights, and walk for 18 minutes. I bought a Ctrip package with a Chinese meal. Remember to make an appointment one day in advance.
Original TextTranslated by Google
Response from Property: 衷心感謝您選擇朱家角皇家鬱金香花園酒店作為您的休憩之所，我們深感榮幸，能讓您在酒店中享受到如家般的温馨與舒適。酒店坐擁朱家角古鎮這一國家4A級旅遊景區的毗鄰之便，僅需漫步十分鐘，即可領略古鎮的悠悠古韻 同時，距離地鐵17號線朱家角站僅約900米的優越位置，距離青浦華為研發中心距離車程約10-15分鐘，讓您的出行更加便捷無憂。 酒店四周環繞着江南特有的秀麗風光，每一處景緻都散發著濃郁的水鄉風情。我們滿懷期待，再次為您服務。我們將一如既往地致力於提升服務質量，為您帶來更加卓越的入住體驗。 敬候您的再次蒞臨！
Mjqtt
Deluxe Business Twin Room
Stayed in Sep 2024
Other
12 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Nice greenery, quiet room, rich breakfast, 700-800 meters away from Zhujiajiao Ancient Town, very convenient! There are also desserts and small cookies for free... very heartwarming ^_^^_^
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6/8
Response from Property: 衷心感謝您選擇朱家角皇家鬱金香花園酒店作為您的休憩之所，並慷慨地賦予我們滿分好評。我們深感榮幸，能讓您在酒店中享受到如家般的温馨與舒適。酒店坐擁朱家角古鎮這一國家4A級旅遊景區的毗鄰之便，僅需漫步十分鐘，即可領略古鎮的悠悠古韻 同時，距離地鐵17號線朱家角站僅約900米的優越位置，距離青浦華為研發中心距離車程約10-15分鐘，讓您的出行更加便捷無憂。
Guest User
Family Friendly Deluxe Duplex Family Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is in a good location, very close to Zhujiajiao Ancient Town. The hotel has a good sense of proactive service, and also sent snacks, and upgraded to send two large and one small breakfast. The hotel environment and hygiene are very good. The parent-child room we stayed in is a duplex with two floors, and there are many toys in it. Both the elderly and children are very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客， 感謝您對我們酒店的精彩評論，我們深感榮幸，能讓您在酒店中享受到如家般的温馨與舒適。酒店坐擁朱家角古鎮這一國家4A級旅遊景區的毗鄰之便，僅需漫步十分鐘，即可領略古鎮的悠悠古韻，同時距離地鐵17號線朱家角站僅約900米的優越位置，距離青浦華為研發中心距離車程約10-15分鐘，讓您的出行更加便捷無憂。期待您的再次光臨！