Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service8.9
Cleanliness9.2
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All reviews(1809)
Positive reviews(1740)
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Convenient for shopping(133)
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Perfect for business trips(66)
Tasty food(45)
Friendly front desk staff(37)
Tasty restaurant(17)
Luxurious(14)
Negative reviews(69)
Moshy
Superior Business Queen Room
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 17, 2025
What can I say about that the location?? It is in the heart of Nanjing Lu pedestrian Shopping street. Very vibrant and happening place. Service is also good. Nice stay. Hope to repeat again.
Response from Property: Dear guest: Hello! Thank you for your stay and we are very satisfied with your stay. The hotel is located in the central area of this bustling city. Various popular restaurants, department stores and tourist attractions are scattered around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
Mun Yee
Superior Business Queen Room
Stayed in May 2025
Business traveler
12 review
8.5/10
Very Good
Posted on Jun 4, 2025
Located right on Nanjing Road Pedestrian Street, and overall, it was a very pleasant experience. The location is truly unbeatable — you’re in the heart of downtown Shanghai with direct access to shopping, restaurants, and metro lines. Whether you’re a first-time visitor or a seasoned traveler, staying here puts you right in the middle of the action.
Response from Property: Dear guest: Hello! Thank you for your stay and we are very satisfied with your stay. The hotel is located in the central area of this bustling city. Various popular restaurants, department stores and tourist attractions are scattered around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Family
21 review
9.5/10
Amazing
Posted on Mar 17, 2025
Easy to access, room was big and clean. It will be better if concierge was more helpful and offering luggage delivering to rooms.
Response from Property: Dear guest: Hello! Thank you for staying with us! Thank you for your affirmation of our hotel! The hotel is located in the bustling city center, on the main traffic road, close to the subway, with convenient transportation, and only about 15 minutes' walk from People's Square and the Bund. Thank you again for your good comments and look forward to your next stay.
Piyaporn C
Deluxe Queen Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 15, 2025
Perfect locations just 1 minute by walk to Miniso shop and the room is very new and clean.We definitely stay here again next time.
Response from Property: Dear guests: Hello! Thank you for your stay and we are satisfied with your stay. The hotel is located in the heart of this bustling city. Various popular restaurants, department stores and tourist attractions are located around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
NgBoonTsong
Superior Business Queen Room
Stayed in Feb 2025
Business traveler
21 review
10/10
Outstanding
Posted on Apr 9, 2025
Good price and great location for all destinations good view and good food
Response from Property: Dear guest: Hello! Thank you for your stay and we are very satisfied with your stay. The hotel is located in the central area of this bustling city. Various popular restaurants, department stores and tourist attractions are scattered around the hotel. At the same time, we sincerely hope to serve you again in the near future and bring you a more unforgettable stay experience!
Guest User
Superior Business Queen Room
Stayed in Jun 2025
Couple
14 review
10/10
Outstanding
Posted on Aug 1, 2025
Our second stay here and it's just super. The view from the 15th was slightly less good than 21 but everything else is super perfect.
Praneeth Bandara
Superior Business Queen Room
Stayed in Jun 2025
Family
21 review
9.5/10
Amazing
Posted on Jul 22, 2025
One of the best hotel in the area . Easy access to Nanjing pedestrian Street. 100m to East Nanjing subway Station. Spacious room . Breakfast is good Compared to the other same price hotels. Front Desk staff not so friendly but i have to admit that Steven Fang helped us and upgraded our room. Definitely gonna stay the next time we come to Shanghai
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並且和大家分享了您的感受。我們會再接再勵,打造更優質的服務迎接您的再次光臨!
Wing Chung
Superior Business Twin Room
Stayed in Jun 2025
Family
15 review
7.0/10
Posted on Jul 7, 2025
Great location 3mins walk to the Nanjing Road Walkway, reasonable price. However, the decoration is relatively old. Very bad experience on bathtub, too small, very slippery, and super not comfortable either standing on or sitting in the bathtub. The bathroom room door design is very inconvenient while you are using with family together.
Response from Property: 尊敬的賓客:您好!感謝您的入住,並對此次的入住感到滿意。酒店位於這座繁華城市的中心區域。各種熱門餐廳、百貨商廈和旅遊景點遍佈酒店周圍。同時我們也衷心希望在不久的將來能再次為您服務並給您帶來更難忘的入住體驗!
sanya
Superior Business Twin Room
Stayed in May 2025
Family
6 review
9.5/10
Amazing
Posted on Jun 27, 2025
Hotel is located in the middle of shoping area with convenient transportation system, Hotel front desk staff, especially Miss Joyce Wu, is very helpful and service minded, I and my family was very happy to stay here and will recommend to others people.
Response from Property: 尊敬的賓客:您好!非常感謝您與我們分享本次的入住體驗。我們會不斷努力,為每一位客人帶來更為無可挑剔的服務和細節體驗,讓旅途盡善盡美!再次感謝您,真誠期待您的再次蒞臨!
Guest User
Superior Business Twin Room
Stayed in Nov 2024
Couple
6 review
9.0/10
Great
Posted on Dec 25, 2024
Everything good except for the shower, I have to be careful because some water can spill out of the shower and wet all the bathroom
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and sharing your experience with everyone. We will feedback your experience to the relevant departments for improvement. We will continue to work hard to create better service and welcome you to come again!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Solo traveler
2 review
6.0/10
Posted on Feb 25, 2025
It was great the service was fast but they were to formel
Response from Property: Dear guests: Hello! Thank you very much for staying at our hotel and sharing your experience with us. We will continue to work hard to create better service and welcome you to visit again!
Guest User
Superior Business Queen Room
Stayed in Nov 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jan 15, 2025
Excellent Location
1. In between East Nanjing Metro & People’s Square Metro (just about 7 mins walk) & also direct Metro to Airport
2. shops & attractions are within walking distance
3 lots of eating house around the corner
Housekeeping
1. good service
2. polite
3. fast response
cause we requested cleaning alternate days & requested for replenish of drinking water
Room
1. clean
2. good view
3. Spacious
Reception
1. fast checked in & checked out
2. attentive staffs
Recommended
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and sharing your experience with us. We will continue to work hard to create better services and welcome you to come again!
Sasabil
Superior Business Queen Room
Stayed in Nov 2024
Solo traveler
2 review
9.5/10
Amazing
Posted on Dec 21, 2024
The room is spacious and clean. Within walking location to The Bund and shopping areas in Nanjing East. Great view from the room. Staff are friendly and can converse in English. For a big room and prestigious hotel, the television is small and does not have streaming channels, so I was stuck watching shows in chinese or dubbed in chinese, which I do not understand. :(
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us. We will continue to work hard to bring more impeccable service and detailed experience to every guest, making the journey perfect! Thank you again and sincerely look forward to your visit again!
Guest User
Superior Business Queen Room
Stayed in Mar 2025
Business traveler
2 review
7.0/10
Posted on Apr 21, 2025
My stay was comfortable
Response from Property: 尊敬的賓客:您好!非常感謝您入住酒店並且和大家分享了您的感受。我們會再接再勵,打造更優質的服務迎接您的再次光臨!
Ellenshanghai
Superior Business Twin Room
Stayed in May 2025
Family
55 review
8.5/10
Very Good
Posted on Jul 7, 2025
This hotel is located in the middle of Nanjing East road. Very convenient. Quite old hotel but no inconvenient things at all.
Response from Property: 尊敬的賓客:您好!感謝您的入住,並對此次的入住感到滿意。酒店位於這座繁華城市的中心區域。各種熱門餐廳、百貨商廈和旅遊景點遍佈酒店周圍。同時我們也衷心希望在不久的將來能再次為您服務並給您帶來更難忘的入住體驗!