No. 5-7 Shaanxi South Road, Huangpu District, Shanghai, 200020, ChinaView Hotel Details
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City Hotel Guest Reviews
4.5/5
Good
1723 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1723)
Positive reviews(1667)
Reviews with photos/video(292)
Easy to get around(122)
Perfect for business trips(54)
Friendly front desk staff(50)
Delicious breakfast(48)
Located downtown(44)
Loved the view(33)
Great swimming pool(21)
Stayed multiple times(11)
Negative reviews(56)
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel's geographical location is very good, and the architectural decoration style is also my favorite. The younger brother at the reception desk is handsome and professional. Special thanks to the manager at the reception desk, Li, who taught me how to travel to the railway station.When I asked him other questions, he was very patient and told me, that a skinny porter also took the initiative to help me carry my luggage and would come back next time.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Guest User
Superior Double Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Clean and convenient. Great value!
Also got upgraded to a higher floor for free, close to public transport, surrounded by restaurants and shops.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Mimi77
Superior Room (2 beds)
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Clean, super good location, can walk to many famous streets in the old shanghai era. Eventhough it is one of the older brands of hotels in Shanghai, they have provided quailty services. We tried their set dinner starts from RMB48 and the food was very good given the price is so reasonable!!
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
LJAP
Deluxe Room (2 beds)
Stayed in Jul 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 11, 2024
Great stay in a room with view well decorated.
The pool is nice but crowded and very chlorinated. Be aware that you will have to buy a swim cap if you don't bring yours, which you always travel with of course...!
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 10, 2024
Very solid hotel and amenities. Room was spacious and reasonably priced. Only “downside” is that the nearest metro stops are both about a 15 min. walk away. But if you don’t mind that, def recommend staying here. The surrounding area near the hotel is great for coffee shops and shopping, too, so that’s a plus.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
HisNameIsBen
Superior Double Room
Stayed in May 2024
Travel with friends
17 review
4.7/5
Amazing
Posted on Jun 11, 2024
Friendly and efficient staff at lobby, bed comfy, AC worked well, and shower was hot and incredibly powerful.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Kristy
Superior Double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Great place with a spacious room and convenient location! Highly recommend to anyone considering
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Business travelers
3 review
3.7/5
Posted on Nov 21, 2024
Very good hotel in central Shanghai with a great price/quality ratio. The hotel is quite old and would need a refurbishment but overall the location and the rates make it worthwhile.
Response from Property: Welcome to City Hotel Shanghai. The hotel will strengthen the maintenance of room supplies and maintenance. We sincerely look forward to your visit again.
fabrizio
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
8 review
4.5/5
Great
Posted on Nov 15, 2024
It’s a an ok compromise money/quality. Hotel including breakfast are pretty basic and the breakfast room smell is very strong The smell of fried food in the breakfast room stays on you all day long. They should improve the suction system.
Gym is very good
Siyanda
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
11 review
3.0/5
Posted on Jun 8, 2024
Fair hotel, easily accessible to many places and many train stations. The hotel has good breakfast and meals restaurants.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Sreten
Superior Double Room
Stayed in Aug 2024
Couples
19 review
5.0/5
Outstanding
Posted on Oct 4, 2024
All good
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Patricia
Deluxe Double Room
Stayed in Sep 2024
Solo travelers
10 review
3.7/5
Posted on Oct 6, 2024
Location, prices and service are pretty good.
However, the room smelled of stale cigarette and the carpet was stained and moldy near the shower. Hi suggest it is changed to wooden floor is some kind of tile in order to ensure hygiene and cleanliness.
Response from Property: Welcome to City Hotel Shanghai. The hotel will strengthen the maintenance of room supplies and maintenance. We sincerely look forward to your visit again.
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2024
Travel with friends
5 review
3.7/5
Posted on Dec 28, 2024
Bedrooms were old-fashioned (there's the carpet), but overall a nice hotel
Response from Property: Welcome to City Hotel Shanghai. The hotel will strengthen the maintenance of room supplies and maintenance. We sincerely look forward to your visit again.
MadameK
Superior Room (2 beds)
Stayed in Aug 2024
Family
22 review
2.7/5
Posted on Sep 29, 2024
It was a great location. The hotel is old with old carpet and the beds are a little hard. Nice concierge.
I’ll probably stay here again because of the location.
Response from Property: Thank you for staying in City Hotel Shanghai! We apologize for the unpleasant experience during your stay. The hotel will strengthen the maintenance of room supplies and maintenance,elevating the quality of education. We sincerely look forward to your visit again.
Simon
Superior Double Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Always my choice for business trips in Shanghai. Affordable, clean and great location.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.