City Hotel

City Hotel Reviews

City Hotel

No. 5-7 Shaanxi South Road, Huangpu District, Shanghai, 200020, ChinaSee Hotel Details
City Hotel
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1 night

Guest Reviews

8.9/10
2232 review
Verified reviews
Location9.0
Amenities8.6
Service9.0
Cleanliness9.0
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All reviews(2232)
Positive reviews(2151)
Reviews with photos/video(391)
Easy to get around(155)
Perfect for business trips(74)
Friendly front desk staff(65)
Delicious breakfast(59)
Located downtown(56)
Loved the view(48)
Great swimming pool(28)
Strange smell in room(28)
Negative reviews(81)
Adi Naama
Special Queen Room
Stayed in May 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Jun 23, 2025
Great hotel in a calm neighbourhood, close to everything. Would stay again. nice city view!
Mayortta
Special Queen Room
Stayed in Jun 2025
Business traveler
4 review
8.0/10
Very Good
Posted on Jul 13, 2025
Good hotel with beautiful road from west nanjing road subway station.
MuneebS
Deluxe Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 4, 2025
A fine establishment! All amenities are available. Room service is top-notch, they even folded my clothes when we were outside. Reception staff is super helpful. 10/10 experience. Location is good.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Woxiangpingdanwuyou
Special Queen Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 8, 2025
Manager Li at the front desk was very friendly and upgraded my room type for free. I really liked the bathtub in the room and had a very comfortable bath.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Victorious Yeo
Special Queen Room
Stayed in Feb 2025
Couple
1 review
8.0/10
Very Good
Posted on Apr 9, 2025
The location was ok. Takes abt 15 mins to walk to the metros. There is a small convenient store just opposite and coffee places and restaurants further down. Gym is open for commercial use.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
ELHAM’s journey
Special Queen Room
Stayed in Dec 2024
Solo traveler
31 review
9.5/10
Amazing
Posted on Mar 20, 2025
Looks old from outside but the inside is a different story really spacious room with breathtaking views.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
SAMUEL RICHARD
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 27, 2025
I thought the hotel was lovely , the area is really close to middle huai huai road which has great shops. Staff were great and bed was very comfortable
Guest User
Special Queen Room
Stayed in Jun 2025
Traveling with friends
3 review
3.5/10
Posted on Jul 28, 2025
Unfortunately if you’re not foreigner looking, their workers blatantly look down at you and their service is not up to par as if you were a foreigner. Me and my friend, both US born Asians, had really bad talks with the front desk workers and concierge workers. There was no sign of hospitality, rather it seemed like they were rushing to get us to leave even when there was no one in line. Additionally, the shower was built so awkwardly. Every time you shower, water would leak out onto the floor because there was a ledge to the side of the bathtub that connected to the floor, which water would then drop onto that and flow onto the floor. Compared to all of the other hotels I stayed in China so far (Nanjing, Beijing, Hangzhou, etc.), this hotel was by far one of my worst experiences. I don’t know if this is just the Shanghai “pretentious” energy or it’s just this hotel, but for your sake, physically and mentally, don’t book this hotel.
Aleksei
Special Queen Room
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 21, 2025
Hotel is located in 10 minutes walking through shadowy tree streets to 2 neighbour Metro lines. There is a highway next to the hotel, but it is not noisy because 95% of vehicles are electrical. Breakfast is beautiful: contains European and Asian food, many different dishes, a lot of sweets. 20 m long swimming pool and Gym are included. Desk-personnel speaks English
Andrew Shap
Superior Double Room
Stayed in May 2025
Solo traveler
1 review
6.5/10
Posted on Jun 14, 2025
This is a hotel with a very badly worn interior. Everything in the room is very old. The breakfast is very poor, it’s almost nothing to eat for the Europeans. Finally all staff speak English very bad, even at the reception. Nonetheless cleaning was good.
VINODKUMAR ARVINDBHAI
Deluxe Room (2 Beds)
Stayed in May 2025
Family
24 review
9.5/10
Amazing
Posted on Jun 30, 2025
It is perfect location to travel around Shanghai’s main attraction , easily accessible
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Frank FONANE
Special Queen Room
Stayed in May 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jun 9, 2025
Nice hotel to stay central located and idle to go around. I renjoy my stay at city hotel
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Guest User
Special Twin Room
Stayed in Mar 2025
Family
2 review
9.5/10
Amazing
Posted on Apr 21, 2025
Excellent location, especially if you like a more relaxed atmosphere and a peek of the city from a local point of view. Will stay again next time in Shanghai
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.
Syaza
Special Queen Room
Stayed in May 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jul 7, 2025
Staff can speak english and very accommodating…strategic location as well
Guest User
Superior Double Room
Stayed in Sep 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 6, 2024
Clean and convenient. Great value! Also got upgraded to a higher floor for free, close to public transport, surrounded by restaurants and shops.
Response from Property: Welcome to City Hotel Shanghai. We look forward to seeing you again.