Jianguo Hotel Shanghai

Jianguo Hotel Shanghai Reviews

Jianguo Hotel Shanghai

No.439 Caoxi North Road, Xuhui District, Shanghai, 200030, ChinaSee Hotel Details
Jianguo Hotel Shanghai
Jianguo Hotel ShanghaiJianguo Hotel ShanghaiJianguo Hotel Shanghai
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1 night

Guest Reviews

9.2/10
Very Good
1557 review
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(1557)
Positive reviews(1520)
Reviews with photos/video(204)
Easy to get around(225)
Delicious breakfast(89)
Close to metro(80)
Convenient for shopping(53)
Perfect for business trips(44)
Friendly front desk staff(38)
Tasty restaurant(8)
Delicious buffet(8)
Negative reviews(37)
Gabor
Single Room
Stayed in Jun 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 10, 2025
Amazing hotel , hotel not far from Metro station, very clean room ,nice bathtub, the breakfast really delicious, , will stay next in this Hotel for sure ….
Response from Property: 非常感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們。能使您在入住期間感到滿意是我們的驕傲,也是我們不斷提升服務質量的最大動力,衷心感謝您對酒店的信任和支持,並期待您的再次光臨。謝謝!
GodIsGood365Days
Stand Twin Room
Stayed in Feb 2025
Family
20 review
10/10
Outstanding
Posted on Apr 28, 2025
It’s my first stay @ Jianguo Shanghai Hotel. Jianguo Shanghai Hotel is located at the busy Xujiahui business district of Shanghai. Its surroundings are full of vibrancy with the Xujiahui station [Line 1, Line 9 and Line 11] close to the hotel. The hotel facilities are modern & up to date. The beds are huge and very comfortable. The sofa in the hotel room is an added bonus. Even the toilet amenities are provided for the guests. Buffet breakfast @ Jianguo Shanghai Hotel is a delight! There is a wide selection of food which are satisfying to the taste buds. A great place to stay in Shanghai for sure! Will surely make a comeback when I visit Shanghai the next time! YAY!
Response from Property: 非常感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們。能得到您的高度評價是我們的驕傲,也是我們不斷提升服務質量的最大動力,衷心感謝您對酒店的信任和支持,並期待您的再次光臨。謝謝!
BinDhufr
Stand Twin Room
Stayed in Mar 2025
Business traveler
3 review
9.0/10
Great
Posted on Apr 30, 2025
Good location near the metro
Response from Property: 感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們,建國賓館全體員工真誠地期待再次為您服務。
Guest User
Stand Queen Room
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 17, 2025
Very good location and the rooms very clean the breakfast also is very good
Response from Property: Thank you very much for your high evaluation of the hotel. We will convey your encouragement to all staff in a timely manner. At the same time, we will continue to work hard to make guests truly experience warm, polite, warm and comfortable service. Thank you for your visit and look forward to your next stay. Thank you!
Guest User
Single Room
Stayed in Oct 2024
Solo traveler
6 review
8.5/10
Very Good
Posted on Dec 7, 2024
Staff are friendly but not up to a "welcome to home" level. The location is great. Breakfast is just okay for the price.
Response from Property: Thank you for choosing Jianguo Hotel Shanghai, and feeding back your experience to us timely, the whole staff sincerely looks forward to serve you again.
Guest User
Stand Twin Room
Stayed in Mar 2025
Business traveler
2 review
6.0/10
Posted on Apr 29, 2025
1. When my room is set at Do Not Disturb , the staff still knocked the door for an issues that is totally not related to my room and the staff showed she was confused what and who . 2. Buffet Breakfast was self service for looking for and taking a seat and taking the cutlery. The table has no set-up to show a table is taken . During busy hours, it’s messy . It appear that I was given a table , and when I went to take my food , another guest came to take my table . When I tried to tell the table was taken , the guest told me I did not tell people the table was taken . That’s embarrassing and messy .
Response from Property: 感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們。對您此次入住所帶來的不快,我們感到非常抱歉,同時也非常感謝您的反饋,使我們及時發現了服務中存在的不足,我們將進一步針對您的建議進行改善,並繼續加強平時對員工的管理和培訓,從而進一步提升酒店的服務質量,為客人帶來更好的入住體驗,希望您下次入住時能看到我們的進步。謝謝您!
HaAy
Single Room
Stayed in Aug 2024
Business traveler
4 review
7.0/10
Posted on Oct 2, 2024
I initially booked 4 days stay at this hotel, on my 2nd day I found out they never changed bed sheets after previous guests and toilet was not cleaned as well. I gave them a chance and they moved me to another room, and I asked lobby manager Kevan who was very nice to make sure it’s clean room. Unfortunately it was not and I had to leave hotel earlier. I would not be looking to stay there again with such low level of cleanliness. Breakfast was good and not expensive. Location is good.
Response from Property: Thank you for choosing Jianguo Hotel Shanghai, and feeding back your experience to us timely. We do feel sorry to make you so much inconvenience, and your criticism will be highly appreciated. We will actively take measures to improve the quality of service to prevent such incidents from happening again. Looking forward to your visiting again, and we will be happy to serve you at any time.
ChenWilliam
Stand Twin Room
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 19, 2025
Good location with a reasonable price and service is good too.
Guest User
Single Room
Stayed in Jan 2025
Solo traveler
7 review
7.0/10
Posted on Feb 28, 2025
Good location and easy to book through TRIP. The original room is very noisy as it’s just beside the elevator. Tried to talk with front desk and service was terrible: they insisted this noice is normal for the standard single room. Either need to take it or upgrade with a fee. After I mentioned I had stayed in the same building, same standard room, different level/ unit, they eventually agreed to switch another room which is better.
Response from Property: Thank you for choosing Jianguo Hotel and giving us feedback on your stay experience in a timely manner. We are very sorry for the unpleasantness caused by your stay. At the same time, we are very grateful for your criticism, which enabled us to discover the deficiencies in our service in a timely manner. We will actively take measures to improve it and strengthen the training and management of employees in normal times, so as to further improve the service quality of the hotel and bring guests a better stay experience. I hope you can see our progress when you stay next time. I sincerely hope that you will visit Jianguo Hotel again, and we will serve you wholeheartedly.
Nancy
Single Room
Stayed in Mar 2024
Solo traveler
6 review
10/10
Outstanding
Posted on May 13, 2024
near the MTR station, very convenient. The room is very comfortable.
Response from Property: Thank you for your consideration and evaluation of our hotel, the whole staff sincerely looks forward to serve you again.
Dr Matt
Single Room
Stayed in Jun 2024
Business traveler
51 review
10/10
Outstanding
Posted on Jul 22, 2024
Nice hotel, polite receptionist , housekeeping also friendly. Location is perfect . A bit ild fashioned decoration but still nice . Highly recommended
Response from Property: Thank you for choosing Jianguo Hotel Shanghai, and feeding back your experience to us timely, the whole staff sincerely looks forward to serve you again.
Guest User
Single Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 8, 2024
I think one of my best hotel experience in China. 非常好
Response from Property: Thank you for your consideration and evaluation of our hotel, the whole staff sincerely looks forward to serve you again.
Kum Wah
Stand Twin Room
Stayed in Sep 2024
Couple
1 review
8.5/10
Very Good
Posted on Jan 15, 2025
Good breakfast. Location near metro station. Staff friendly
Response from Property: 感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們,建國賓館全體員工真誠地期待再次為您服務。
Guest User
Deluxe Queen-bed Suite
Stayed in Apr 2024
Couple
3 review
9.5/10
Amazing
Posted on May 14, 2024
Excellent location with amenities close by. MRT station nearby with lots of eating places. Staff are friendly.
Response from Property: Thank you for your consideration and evaluation of our hotel, the whole staff sincerely looks forward to serve you again.
lushanzizhu
Single Room
Stayed in Oct 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Jan 16, 2025
made me feel very comfortable as I was staying.
Response from Property: 感謝您選擇建國賓館,並及時將您的入住體驗反饋給我們,建國賓館全體員工真誠地期待再次為您服務。