Gokurakuyu Spa Hotel (Shanghai Biyun) Reviews

The food in the hotel is amazing. They have 2 restaurants and one cafeteria open until late. I highly recommend to try their food. Ask them for advice, they know which are their best dishes! I loved the pizza.

The premium room with windows was very nice. Very spacious and comfortable, clean and nicely decorated in Japanese style. Breakfast was very good and the free entrance to the bathhouse is an amazing perk. Reserve at least 3 hours to enjoy the bathhouse experience!

Relaxing hot spring, not too many people. Recharged and refreshing. Room without window was a bit depressing.

Very good value for money, clean hotel, good location.Schort walk from the metro station. Friendly and helpful reception staff, they really try to do their best. The SPA is must visit. Included in the price. Nice hot water basins,mini jacuzzis, saunas, hot stone and salt heated relaxing rooms. Different body treatments, massages. In the lobby is the restaurant, café, gaming machines, children play area. Easy check in/out, more than all necessary provided. I did booked for 1 night, finally spent 3 nights there:) Really enjoyed it:) Room was cleaned every day, comfortable mattress and pillows. I recommend to stay there , I had a relaxing, good sleep nights:) Thanks for your hard work:) I definitely will be back with my family:))

Room is clean, service is very good, but nearby is quite dark at night, and a bit far from metro.

It was a clean and relaxing hotel, the hot springs was perfect, it has also different things to play game and enjoy in the hotel.

Great to stay if you like soaking in the hot springs.

Hidden gem. Very good service.

This hotel is great. You can enjoy hot springs at a cheaper rate if you occupy a room. Their hospitality is awesome and they’re quite helpful to foreigners as well.

Super

Although I don't want to give a bad review, I still have to say that there were too many mosquitoes. I swatted more than a dozen before going to bed, and was woken up by mosquito bites every hour or so after falling asleep. I swatted four or five mosquitoes. In the end, there was no way to block the central air conditioning and ventilation holes.

This time, because the Jile Tang Chuansha branch and Lingang branch were fully booked, I booked the Jinqiao branch. Service: It can be divided into 3 parts 1. Parking and pick-up: 5 stars⭐, the masters who went back and forth were very enthusiastic and polite; 2. Back scrubbing aunt: 5 stars⭐, I asked the aunt a lot, and the aunt introduced it very patiently. I chose the 266 set meal for back scrubbing. After the scrubbing, I also did care and massage, and gave a seaweed mud mask. The aunt's technique was no worse than that of the massage shop; 3. Room reception department: 1 star⭐, it was useless from the moment I arrived at the hotel. A girl had a blank expression and asked me to say my name many times, but she said that she couldn't find my order. I said that I booked it on Ctrip, but she said she couldn't find it. I couldn't find it even when I reported the order number. I finally found it, and she said that the room had not been cleaned yet, and asked me to wait for her to notify me. I said that the rule is that I can check in at 14:00, but I didn't arrive until 15:00, and it hasn't been cleaned yet. Should I be charged for it? Then can I get a discount on the room rate for the time I waited? She immediately changed her attitude and said she would go ask. After urging her several times, another waiter helped to check in. It was funny at night. The child was woken up by mosquito bites at 11 o'clock in the middle of the night. There were several big lumps on his body. He asked if the hotel had any anti-itching medicine. The hotel said no. He asked if there was an electric mosquito swatter, but there was none. He could only order takeout and buy anti-itching cream. He called the front desk and said that the roof was full of mosquitoes🦟. The front desk said that they would come to check it out. But they didn't come, so he went downstairs to ask. Just happened to hear other guests complaining about mosquitoes, and they also said they couldn't do anything. I said that so many people complain every day, as a hotel, shouldn't they be prepared in advance? The front desk said that they would tell the supervisor tomorrow, and I said I would leave tomorrow. I said that I just wanted a tool to kill mosquitoes, otherwise I wouldn't sleep that night. Finally, they sent me a broom. I was also afraid of dirtying the hotel's facilities, so I wrapped it in a plastic bag and started to kill mosquitoes🦟. The management of the hotel department is really too bad. In the final analysis, it is the problem of leadership. I have stayed in several branches of Jile Tang several times a year. Only your Jinqiao branch has mosquitoes. I don't know how you manage it.

As a rare urban hot spring secret in Jinqiao area, Jile Tang Biyun Hall really shows the scale advantage of Japanese hot springs. The bath ticket given at the door is full of sincerity. The hot spring pool in the female guest area is as bright as a mirror. More than ten special pool areas make people feel like they have traveled to Hakone Hot Spring Village. Of course, if the male guest area can reduce some immersive cleaning behaviors (it is an unexpected gain to meet a heroic hot spring friend who is concentrating on rubbing the cuticle in the pool), the overall experience may be closer to Kyoto's elegance. Almost all entertainment area experiences require consumption. I especially want to praise the round bathtub with great design aesthetics in the guest room. The glaze flows like a work of art under the light and shadow. It's just that when the fingertips pass over the edge of the bathtub, the wonderful touch between ceramics and beeswax makes people think of some cultural collections with the concept of "patina". It is recommended that guests who pursue extreme cleanliness may cast their eyes on the Japanese dry landscape garden outside the window-after all, the true Zen is to have no worries.

The room is quite big, with a mahjong table, sofas and tatami, but the bathtub has not been cleaned for a long time.