Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)

Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza) Reviews

Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)

No.698 Shaanxi North Road, Jing'an District, Shanghai, 200041, ChinaSee Hotel Details
Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)
Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)Zsmart Hotel (Shanghai West Nanjing Road Meilongzhen Plaza)
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Guest Reviews

8.9/10
1366 review
Verified reviews
Location8.9
Amenities8.7
Service9.2
Cleanliness8.8
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All reviews(1366)
Positive reviews(1287)
Reviews with photos/video(153)
Friendly front desk staff(108)
Great value for money(96)
Convenient location(92)
Perfect for business trips(33)
Average sound insulation(33)
Located downtown(24)
Convenient public transportation(8)
Stayed multiple times(7)
Negative reviews(79)
Y
Queen Room
Stayed in Apr 2025
Travel with friends
36 review
9.5/10
Amazing
Posted on May 27, 2025
It was nice and the bed was really comfortable. The rooms are not that spacious, but feels good anyway. The staff is polite and helpful.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.
Guest User
Selected Double Room
Stayed in Feb 2025
Business travelers
4 review
6.5/10
Posted on May 20, 2025
It's first time I am going to Shanghai and this hotel service quality better than another hotel. They are so kind and polite person. I enjoy this hotel.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.
Guest User
Queen Room
Stayed in Feb 2025
Solo travelers
10 review
9.0/10
Great
Posted on Mar 15, 2025
Very well located in a nice neighborhood around many great cafes and restaurants. Also close to a bus station. The rooms are nice and well equipped and the hotel staff is very friendly.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.
Mohamed abdelwahid
Queen Room
Stayed in Jan 2025
Solo travelers
10 review
10.0/10
Outstanding
Posted on Mar 4, 2025
The room is clean and nice, the location is quite good I didn’t find any problem with this place
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work
Abigail Choo
Business Standard Room
Stayed in Jan 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Mar 4, 2025
if was really clean, the counter staff were friendly and helpful and we enjoyed our stay
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work
Haniye
Selected Double Room
Stayed in Dec 2024
Travel with friends
4 review
4.5/10
Posted on Feb 5, 2025
The location is good but it’s not that clean . Wouldn’t recommend for a long stay. We only stayed for a night while fearing for the cleanliness.
Response from Property: Dear guests, we are deeply sorry to hear about your terrible experience in our hotel. We fully understand your dissatisfaction and disappointment, and we would to offer our sincerest apologies. We will also strengthen the inspection of the cleanliness of the guest rooms in the near future. Once again, we apologize for the unpleasant you had, and we hope you can give us a chance to make it up. If you choose our hotel again in the future, we will be more than happy serve you and let you feel our changes and improvements. We also welcome your supervision and feedback on our service, which is extremely important to us. We hope the above can make you feel our sincerity and determination to solve the problem, and we will strive to improve and avoid similar situations from happening again.
Mauriccio
Queen Room
Stayed in Dec 2024
Solo travelers
12 review
10.0/10
Outstanding
Posted on Jan 16, 2025
Nice room, simple but has everything you need. Quiet street and great price. Location is good as well.
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work
Anonymous User
Selected Double Room
Stayed in Dec 2024
Travel with friends
72 review
10.0/10
Outstanding
Posted on Jan 11, 2025
It is a hotel located in the city center of shanghai right next to a famous pub called the Shed where someone headbutted someone once that was cool
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work
Bruno Valencia
Queen Room
Stayed in Nov 2024
Couples
13 review
10.0/10
Outstanding
Posted on Jan 2, 2025
Good place to stay! I do recommend this hotel if you like comfort and cheap prices in a good part of the city, reached of good restaurants nearby and good neighborhood to walk in.
Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work
Guest User
Business Standard Room
Stayed in Nov 2024
Family
20 review
9.0/10
Great
Posted on Jan 16, 2025
The rooms pretty good. The stuff very nice and helpful whenever we had problems. A location a bit far from metro. But nothing too far. I could advice this place
Response from Property: Dear guests, welcome! Thank you for your love and recognition of Zhi Shang Hotel. We are closest to Exit 2 of Changping Road on Line 7, only 800 meters away. We have always been striving to create a warm and comfortable stay for travelers, and we hope that we add joy and excitement to your holiday. The hotel looks forward to your next stay.
Guest User
Selected Double Room
Stayed in Apr 2025
Solo travelers
9 review
9.0/10
Great
Posted on Jun 1, 2025
Second time staying here. It’s a good location right amongst a popular area for travelers. Will probably stay here again in the future.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.
Guest User
Family Room
Stayed in Apr 2025
Family
8 review
8.0/10
Very Good
Posted on Jun 4, 2025
Room is rather small but location is very convenient, but no elevator. Front desk carried our luggage up to the third floor.
Response from Property: Dear Guest,Thank you for your love and recognition of Zhishang Hotel. We have always been committed to creating a warm and comfortable stay experience for our guests, and we hope to add joy and emotion to your holiday. The hotel looks forward to welcoming you again.
Ana
Business Standard Room
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on Jun 3, 2025
The location is pretty great. It is a bit far (20+ mins) from all the main attractions but the area feels safe, there’s a bunch of restaurants around, and things to see. It is also near a bus stop so that’s convenient. The rooms itself are really clean. The staff is okay. They don’t really speak any English so it is essential to have a translator with you.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.
Anonymous User
Queen Room
Stayed in Nov 2024
Couples
21 review
6.5/10
Posted on Dec 13, 2024
Nice location…….normal room ….near to subway…::.not good experience..room have smell ..
Response from Property: Dear guest, we sincerely apologize for your unpleasant experience at the hotel. If you have any needs during your stay, please feel free to contact us. Our 24-hour front desk is dedicated to serving you and can help you change your room type, etc. We will do our best to meet your needs. Hope you can see our efforts and choose us again. We will strive to improve and satisfy you. I'm very sorry that we didn't meet your expectations this time. Thank you for your feedback, it will help us continuously improve. Looking forward to the opportunity to provide you with better service
Salekin
Selected Double Room
Stayed in Apr 2025
Couples
11 review
8.5/10
Very Good
Posted on May 5, 2025
We Enjoyed our stay here in the hotel. The name of the hotel was a bit confusing to find in Amap .So we had difficulty in identifying by Didi. Overall service was excellent.
Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.