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Verified reviews
Location9.5
Amenities9.1
Service9.3
Cleanliness9.3
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Positive reviews(558)
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Loved the massages(6)
Negative reviews(4)
Michael.UK
super king bed
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 23, 2025
We stayed one night for our anniversary and thought it was very refined. We were assigned a ‘butler’ Tina who was very helpful and attentive when we had questions or tried to arrange anything. The restaurant was extremely delicious—not sure why it wasn’t more busy! We also had a great massage experience at the spa. Breakfast was very decent. We also thought the room was great: very private, comfortable bed, nice amenities, good Bose speaker, enjoyed the bath tub. I don’t think there are many places like this around Shanghai, and it’s less than ten minutes walk into the heart of Zhujiajiao old town. Recommended for peaceful retreat.
Response from Property: 尊敬的麓士,感謝您在百忙之中抽出時間給予我們美評。朱家角安麓以“江南第一官廳”五鳳樓及古戲台為核心,安麓秉承傳統經典的理念,致力打造清心養性、令賓客心馳神往的避世之地。非常開心您在酒店有一段愉悦的入住體驗並感謝您對我們管家Tian的讚賞,期待再次相遇時朱家角安麓能為您帶來更佳的入住體驗,酒店管理團隊敬上!
Dr Mahdi
super king bed
Stayed in Oct 2023
Couple
23 review
6.5/10
Posted on Nov 26, 2023
It’s not good hotel for foreigners, because no one can’t speak English, it’s traditional hotels and hospitality is good
K Tam
super king bed
Stayed in Jun 2023
Family
5 review
10/10
Outstanding
Posted on Jul 22, 2023
The location is perfect to explore the town, just walking distance to the tourist centre. The hotel is amazing and beautifully set out in an ancient house. Services and food was excellent. Our butler Edison was very helpful and looking after us all the way during our stay. Be sure will be back again for a longer holiday
Response from Property: We are really appreciated to get so good comments from you and very glad that you had a pleased stay with us. As a real historic Building, Ahnluh Zhujiajiao not only have five phoenix Building and ancient stage which was all hand restored from ruins for visiting , but also offering a tour of ancient Chinese culture, various cultural activities with professional activities teacher to bring you into a process of evolvtion of mind. We are so gald that you happy with our butler Service and praised Edison by name, that is a great encouragement to us, and We will continue to make progress and provide you with a better stay experience when you visit next time We are sincerely appreciate you for choosing our hotel and so looking forward to have you with us again. Wish you all the best! Hotel Management Team 23th July 2023.
Alice
Guestroom
Stayed in Aug 2022
Family
1 review
9.5/10
Amazing
Posted on Sep 12, 2022
Had a wonderful Mid Autumn Festival trip to Ahn Luh Zhujiajiao, we spent most of our time in the hotel, it is so peaceful, the service is impeccable, everyone is sincere and went out of their way for us. Especially Alisa our butler, she followed up on us throughout our stay, and even on her day off to make sure we were happy. Joann from housekeeping was also great, as she made sure we had everything we need in our room. Love the sweet soup they served at 5 pm everyday 😀Definitely will come back, because of this experience will visit the other 3 Ahn Luh Resorts in China
6/7
Response from Property: We are really appreciated to get so good comments from you and very glad that you had a pleased stay with us. As a real historic Building, Ahnluh Zhujiajiao not only have five phoenix Building and ancient stage which was all hand restored from ruins for visiting , but also offering a tour of ancient Chinese culture, various cultural activities with professional activities teacher to bring you into a process of evolvtion of mind. We are so gald that you happy with our butler Service and praised Alisa by name, that is a great encouragement to us, and We will continue to make progress and provide you with a better stay experience when you visit next time We are sincerely appreciate you for choosing our hotel and so looking forward to have you with us again. Wish you all the best! Hotel Management Team 1th October 2022.
Anonymous User
super king bed
Stayed in Aug 2022
Family
1 review
10/10
Outstanding
Posted on Sep 18, 2022
Alisa-san helped us in many ways and made us feel very comfortable. Thank you very much.
Response from Property: We are really appreciated to get so good comments from you and very glad that you had a pleased stay with us. As a real historic Building, Ahnluh Zhujiajiao not only have five phoenix Building and ancient stage which was all hand restored from ruins for visiting , but also offering a tour of ancient Chinese culture, various cultural activities with professional activities teacher to bring you into a process of evolvtion of mind. We are so gald that you happy with our butler Service and praised Alisa by name, that is a great encouragement to us, and We will continue to make progress and provide you with a better stay experience when you visit next time We are sincerely appreciate you for choosing our hotel and so looking forward to have you with us again. Wish you all the best! Hotel Management Team 1th October 2022.
Yangjingbangxiaobao
super king bed
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 5, 2025
I booked this hotel for my parents. It's a discreet place, hidden away in the city. They called to confirm their check-in details the day before. Every staff member I encountered was friendly and down-to-earth. Tina, the housekeeper, was attentive and considerate. My mother's birthday fell during our stay, and they created beautiful decorations and even gave her a complimentary dessert. The photographer was very professional, and the photos came out very well. Also, the steak breakfast was a surprise. Afterward, my parents even followed along in the Eight Section Brocade. It was a truly enjoyable stay and I'd definitely stay again.
Original TextTranslated by Google
6/7
Response from Property: 敬的麓士,感謝您選擇朱家角安麓作為您的下榻之所,並在百忙之中給予我們美評。酒店選址在全國曆史名鎮之一、早在1700多年前就已形成村落的上海朱家角,此地素有“上海威尼斯”及“滬郊荷里活”的美譽。酒店以被譽為明代“江南第一官廳”的五鳳樓及晚清古戲台為核心,擁有35間聯排別墅式客房。非常開心您在酒店有一段愉悦的入住體驗並感謝您對酒店的讚賞以及對我們管家Tina服務的認可,我們期待再次相遇時朱家角安麓能為您帶來更佳的入住體驗,酒店管理團隊敬上!
Anonymous User
super king bed
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 26, 2025
This hotel is highly recommended. It has a beautiful environment, rich breakfast, and complete facilities. I would like to especially thank the housekeeper Ada. She does everything herself and the service is excellent. It is worth coming back next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Ahn Luh Zhujiajiao as your home and for taking the time to leave us a positive review. Located in Zhujiajiao, one of China's most historic towns, with a village dating back over 1,700 years, it's known as the "Venice of Shanghai" and the "Hollywood of Shanghai." The hotel features 35 townhouse-style guest rooms, centered around the Five Phoenix Tower, hailed as the "First Government Office in Jiangnan" during the Ming Dynasty, and an ancient opera stage from the late Qing Dynasty. We are delighted that you enjoyed your stay and appreciate your appreciation for our hotel and the service of our housekeeper, Ada. We look forward to welcoming you back to Ahn Luh Zhujiajiao and providing you with an even better experience. Sincerely, the hotel management team!
Guest User
super king bed
Stayed in Jun 2025
Family
6 review
6.0/10
Posted on Jul 11, 2025
The experience wasn't very good. If it weren't for the promotion, the service wouldn't compare to the price. For the same price, I'd rather stay at the Banyan Tree. The Banyan Tree is much better than this hotel in every way... At least I stayed at the Banyan Tree once and I'd still want to go back. I'll never go to this hotel again...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave a sincere review of our hotel. With the Five Phoenix Tower, known as the "First Official Hall in Jiangnan," and the ancient opera stage at its core, Ahn Lu Zhujiajiao upholds the principles of traditional classics and strives to create a tranquil retreat that cultivates the mind and soul, leaving guests captivated. We sincerely apologize for your unpleasant stay. Ahn Lu Zhujiajiao sincerely strives to provide guests with a relaxing and serene escape. Your feedback has prompted us to reflect and improve our approach to enhancing the guest experience. As hotel staff, we value every guest's experience. If your experience is unsatisfactory, regardless of the reason, we will do our best to create reasonable conditions to make it more comfortable. We apologize for your understanding! We wish you all the best! Thank you again for your feedback and we look forward to serving you again. Sincerely, the hotel management team!
Guest User
super king bed
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 21, 2025
Our family of three recently stayed at Ahn Luh Zhujiajiao Shanghai. The overall experience was so great that I couldn't help but share it.
The hotel is located in the ancient town. The overall architectural style is antique and full of Chinese elegance. The environment is quiet and elegant, as if you have traveled back to ancient times in a second. It is very suitable for relaxation.
The rooms are decorated with great care, and every detail reflects quality and style. They have both traditional charm and are very comfortable. Our whole family likes this kind of atmosphere very much, especially when we bring our parents here, we all feel that it is very cultural.
I would like to give special praise to our housekeeper Brenda, whose service was very thoughtful and enthusiastic. Whether it was luggage arrangements, travel suggestions or various daily needs, she took every detail into consideration and made us feel at home.
Overall, this is a boutique hotel that combines traditional aesthetics with high-quality services. It is very suitable for bringing parents or friends who like cultural atmosphere. It is definitely worth staying!
Original TextTranslated by Google
Response from Property: Dear Mr. Lu, thank you for choosing Ahn Luh Zhujiajiao as your place of stay and for giving us a good review despite your busy schedule. The hotel is located in Zhujiajiao, Shanghai, one of the famous historical towns in China. It was formed as a village more than 1,700 years ago. It is known as the "Venice of Shanghai" and "Hollywood in the Suburbs of Shanghai". The hotel is centered on the Wufeng Tower, which is known as the "First Official Hall in Jiangnan" in the Ming Dynasty, and the ancient theater in the late Qing Dynasty. It has 35 townhouse-style rooms. I am very happy that you have a pleasant stay in the hotel and thank you for your appreciation of the hotel and your recognition of our Brenda's service. We look forward to meeting you again when Ahn Luh Zhujiajiao can bring you a better stay experience. Sincerely, the hotel management team!
Guest User
super king bed
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 16, 2025
The front desk butler service was very considerate throughout the stay. He answered all questions. The room was decorated for birthdays and children's toiletries were placed in advance. The room was quite spacious and a family of three did not feel crowded at all. It would have been better if there were more types of breakfast, but the white water fish in the restaurant was still quite fresh.
Original TextTranslated by Google
Response from Property: Dear Mr. Lu, thank you for choosing Ahn Luh Zhujiajiao as your place of stay and for giving us a good review despite your busy schedule. The hotel is located in Zhujiajiao, Shanghai, one of the famous historical towns in China. It was formed as a village more than 1,700 years ago. It is known as the "Venice of Shanghai" and "Hollywood in the Suburbs of Shanghai". The hotel is centered on the Wufeng Tower, which is known as the "First Official Hall in Jiangnan" in the Ming Dynasty, and the ancient theater in the late Qing Dynasty. It has 35 townhouse-style rooms. We are very happy that you had a pleasant stay in the hotel. We look forward to meeting Ahn Luh Zhujiajiao again to bring you a better stay experience. The hotel management team respectfully!
Hahahadeyitian
super king bed
Stayed in Apr 2025
Couple
81 review
10/10
Outstanding
Posted on May 16, 2025
The hotel is right next to the ancient town, and it is very convenient to get to Zhujiajiao Ancient Town. The entire hotel is dominated by Hui-style architecture, which is very grand. During my stay, I also encountered a wedding banquet. The Chinese wedding banquet was great, and it felt like an ancient wealthy family. The housekeeper Audrey's service was also very considerate. I especially like the essential oils in the room, which smelled great!
Original TextTranslated by Google
6/8
Response from Property: Dear Mr. Lu, thank you for choosing Ahn Luh Zhujiajiao as your place of stay and for giving us a good review despite your busy schedule. The hotel is located in Zhujiajiao, Shanghai, one of the famous historical towns in China. It was formed as a village more than 1,700 years ago. It is known as the "Venice of Shanghai" and "Hollywood in the Suburbs of Shanghai". The hotel is centered on the Wufeng Tower, which is known as the "First Official Hall in Jiangnan" in the Ming Dynasty, and the ancient theater in the late Qing Dynasty. It has 35 townhouse-style rooms. We are very happy that you have a pleasant stay in the hotel and thank you for your appreciation of the hotel and the service of the housekeeper Audrey. We look forward to meeting you again when Ahn Luh Zhujiajiao can bring you a better stay experience. The hotel management team respectfully!
Eric_xmama
super king bed
Stayed in Apr 2025
Traveling with friends
26 review
10/10
Outstanding
Posted on May 10, 2025
We chose the Zhujiajiao Ahn Luh Hotel from Ctrip's 2025 Luxury Hotel List. This hotel has unique features from the outside, with ancient Hui-style architecture and only more than 30 rooms. However, we were very satisfied with the whole experience, especially the manager Audrey Tao at the front desk, who was very attentive and professional. She answered questions related to the hotel and also made suggestions for dinner choices for us. We tasted Ahn Luh's special dinner. We were very satisfied with this trip. The SPA project recommended by Audrey was also super good. We experienced an authentic Thai spa in a Chinese hotel. We will choose this hotel next time. Recommended
Original TextTranslated by Google
Response from Property: 尊敬的麓士,感謝您選擇朱家角安麓作為您的下榻之所,並在百忙之中給予我們美評。酒店選址在全國曆史名鎮之一、早在1700多年前就已形成村落的上海朱家角,此地素有“上海威尼斯”及“滬郊荷里活”的美譽。酒店以被譽為明代“江南第一官廳”的五鳳樓及晚清古戲台為核心,擁有35間聯排別墅式客房。非常開心您在酒店有一段愉悦的入住體驗並感謝您對酒店的讚賞以及對我們Audrey服務的認可,我們期待再次相遇時朱家角安麓能為您帶來更佳的入住體驗,酒店管理團隊敬上!
Tuanzi&mama
super king bed
Stayed in Apr 2025
Family
24 review
10/10
Outstanding
Posted on May 8, 2025
During the May Day holiday, I chose Zhujiajiao for my trip. The only drawback was that there were too many people in the surrounding ancient town. Fortunately, I chose Anlu for my stay. There were various activities to kill time in the hotel. The activity teacher patiently explained and taught me how to do handicrafts. The room was spacious and had its own small courtyard. With the Kung Fu tea in the room, it was very comfortable! The mattress was also very comfortable, the room was clean, and the housekeeper would bring me goodnight sweet soup at night and help collect garbage and tidy up the room. The overall trip experience was good!
Original TextTranslated by Google
Response from Property: 尊敬的麓士,感謝您選擇朱家角安麓作為您的下榻之所,並在百忙之中給予我們美評。酒店選址在全國曆史名鎮之一、早在1700多年前就已形成村落的上海朱家角,此地素有“上海威尼斯”及“滬郊荷里活”的美譽。酒店以被譽為明代“江南第一官廳”的五鳳樓及晚清古戲台為核心,擁有35間聯排別墅式客房。非常開心您在酒店有一段愉悦的入住體驗,我們期待再次相遇時朱家角安麓能為您帶來更佳的入住體驗,酒店管理團隊敬上!
Guest User
super king bed
Stayed in Apr 2025
Family
20 review
10/10
Outstanding
Posted on May 8, 2025
Zhujiajiao Anlu Hotel has the characteristics of the entire Hui style architecture, for me who chooses a quality trip. The service of this hotel is still good, the butler service is in place, this hotel can be said to be the ceiling of the Magic City. Platinum-diamond level hotel, the Chinese own luxury brand hotel. Kevin who explains the ancient buildings is very good. They are fixed at 10:30 to explain the ancient buildings. After we had dinner, it was already 11 o'clock but we didn't hear the ancient buildings. He patiently explained it to us and recommended some dishes in the hotel for us. We are very satisfied with this trip. I believe in the quality hotel recommended by Ctrip, and I will bring my family to experience it again next time.
Original TextTranslated by Google
Response from Property: 尊敬的麓士,感謝您選擇朱家角安麓作為您的下榻之所,並在百忙之中給予我們美評。酒店選址在全國曆史名鎮之一、早在1700多年前就已形成村落的上海朱家角,此地素有“上海威尼斯”及“滬郊荷里活”的美譽。酒店以被譽為明代“江南第一官廳”的五鳳樓及晚清古戲台為核心,擁有35間聯排別墅式客房。非常開心您在酒店有一段愉悦的入住體驗並感謝您對酒店的讚賞以及對Kevin服務的認可,我們期待再次相遇時朱家角安麓能為您帶來更佳的入住體驗,酒店管理團隊敬上!
Guest User
Guestroom
Stayed in Apr 2025
Family
3 review
5.7/10
Posted on May 13, 2025
There are mosquitoes in the room, too few varieties of breakfast, poor quality, poor service, the table plates do not know how to actively help guests change, the waiter can only play with the phone, do not know how to greet guests, no basic quality, and seriously inconsistent with the grade of the hotel. The hotel toiletries are of poor quality, do not recommend staying in this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave a sincere review of our hotel. With the Five Phoenix Tower, known as "the premier official residence in Jiangnan," and the ancient opera stage at its core, Ahn Lu Zhujiajiao upholds traditional classics and strives to create a tranquil retreat that cultivates the mind and soul, leaving guests captivated. We sincerely apologize for your unpleasant stay. Ahn Lu Zhujiajiao sincerely strives to provide guests with a relaxing and tranquil escape. Your feedback has prompted us to reflect and improve our guest experience. Regarding the issues you mentioned regarding mosquitoes, food, and service, the hotel management takes them very seriously and has immediately launched an investigation. We are also ensuring that we strictly adhere to our reception procedures and service standards to address any deficiencies. Furthermore, as hotel staff, we value every guest's experience. If your experience is unsatisfactory, regardless of the reason, we will do our best to create reasonable conditions to make it more comfortable. We apologize for your inconvenience and wish you all the best. Thank you again for your feedback and we look forward to serving you again. Sincerely, the hotel management team!