Neo Shanghai Nanjing Road Pedestrian Street Huanghe Road Store Reviews

The location near the metro station, minimart, and a lot of restaurants nearby. The room also clean but the we can hear the noisy sound from corridor or neighbor even we closed door and windows.

Not to far from 2 line of metro so easy to go anywhere... Elevator was big.... The staff really kind and helpfull The cleaning lady so bright.... Next trip i will back to this hotel again

Friendly and helpful receptionist! Metro station is just approximately 100m away from the hotel. Metro station is red line, and it’s situated at the center of metro map.

The hotel is only worth the money for its location. Due to several hours of flight delays, we only reached the hotel around 3 AM. The hotel does not offer 24-hour front desk service, and the staff who registered us had a very unfriendly black face and strict attitude, likely because he had to work overtime to accommodate us. The hotel reached out to us at night to check on our arrival time, but we were unable to respond because the communication was via email and I couldn't reply directly. Luckily, I contacted Trip's customer service team, and they helped respond to the hotel on our behalf. Please do not indicate 24-hour front desk if that is not the truth. The only person there during midnight is the security guard. We booked three rooms for the family, and normally hotels will assign rooms on the same floor, especially if the elevator requires an access card for different levels. However, they offered us two rooms on Level 3 and one room on Level 2, which was very inconvenient for us to access other family members' rooms, especially since it was our first time and first night in Shanghai, and we arrived at midnight. Fortunately, we requested to be moved to rooms on the same floor for the second night, and they agreed. Overall, the room assignment was inconsiderate. The room is extremely small, and the layout is very awkward, making it difficult to accommodate two people. Looking forward for improvement.

nice location, easy go anywhere

Recommend to stay for its strategic location and within walking distance to Xinzha Road and West Nanjing Road subway station.

Good location, good service however they are not good in english but they try to communicate by google translate. When the problem has occured, they help to full refund.

Everything was up to expection except that the house keeping lady took by mistake my personal towel and denied that, when they checked with the laundry they found it an returned it back. The reception personnel are awesome, very kind and helpful especially Mrs. Moonquaqe she did her best to help and support. Location is great just 120 meters far from Xinzha metro station. Exit 5 .

Budget hotel, comfortable beds and good location to Nanjing road and the bund. Lots of nice restaurant nearby on Huanghe road to have breakfast lunch and dinner.

Good location. Close to the 7-11, metro just 1 minute walking. Surrounding by local foods , Helpful staff , housekeeping.

The room is quite small. No window so there is a dust and my friend allergy to it. We want to upgrade the room but unfortunately it's fully booked. By the way the lo location is good. We went when its still cold there, the air-conditioning is heatting, u cant adjust the temperature so better if you book the room with window, at least u can open the window, let the air flowing.

Good experienced. But room quite small for family with two kids.

Good location about 40 meters to subway station

Friendly staffs. But lighting and cleanliness could have been better.