Home Inn Neo (Shanghai Xujiahui Wanping South Road) Reviews

One of my favourite places in Shanghai. Excellent service and beautiful comfortable rooms.

The hotel staff is super friendly and helpful.

Booked a room for my mom. She lived there for 10 days and enjoyed her stay, however I found the hotel overpriced. I went into the room to help mom with the suitcases and internet, after 10 minutes the guard was knocking the door, demanding me to leave as I didn’t check in. I explained him I will just help for some time and leave, he insisted anyway. I can understand the rules, however I also hope for understanding as I never experienced it in other hotels, obviously I am not staying for a night as I explained, just some time to help. That was not a good impression and I didn’t find the guard polite. 1. Location. Better find another hotel around Xujiahui, every day we had to walk upstairs to cross the road. My room was facing trash cans. KTV was loud one night. 2. Service. The room was on the second floor and there was no elevator, nobody offered to carry the suitcases. It seems the guards on this hotel are to scare off guests not to help them. Terrible. 3. Cleanliness. I asked the reception to clean the room again after check in, the window was dirty, found a hair on a bed and dust in general. Reception area is messy. 4. No toothbrushes or combs or anything. There is store beside the hotel though. Can’t say it was terrible, like I said the experience was rather positive, however for this price and for HomeInn (RuJia) it’s very disappointing.

Nice place with convenient location.

Very clean hotel

Everything good the stuff a bit rude.

Nice hotel

The wallpaper on the wall is bulging, and the bath towels are old.

The location is good, the bathroom and beds are good, but the light switch is dirty. There is little space between the bed and the table, so sitting on the bed or the stool is a bit awkward. The security guard downstairs always stands in the lobby chatting with other male customers/staff, and then looks at people passing by, making women feel deprived of space.

The overall environment is clean and comfortable, the sound insulation effect is very good, the bathroom is relatively large, and the bed and pillows are very comfortable. Recommended

Satisfied, I always choose All Seasons when I travel

The hotel is OK, the hygiene is relatively clean, I didn't have breakfast, I don't know if there are many dishes. It is still recommended for business trips, and toiletries need to be asked for at the front desk.

The air-conditioning vents on the first floor were very loud and there were obvious cracks on the wall. The decoration was very ordinary...the lighting was relatively dark and warm-colored. There was no tissue paper in the room...I asked the front desk and they said that only the Golden Label store has it...really I'm so speechless. There was a short hair on the toilet... It can be seen that the hygiene quality is very average. Fortunately, I only stayed for one night and will not consider it next time... Moreover, the hotel door is too heavy. I opened the door again with my suitcase alone, and the security guy was shocked. If you don’t want to help me, I’m really speechless as to why such a heavy door is kept closed during business hours.

In Shanghai, this hotel is hard to describe. It is clean. Toiletries need to be picked up at the front desk, but they didn't remind me when I checked in... This location is indeed quiet in a busy city, and there are still a few restaurants with a strong atmosphere. Ha Ling Noodle House is not far away.