Homeinn · neo (Shanghai Xujiahui Wanping South Road) Reviews

Location was excellent and the hotel itself was not bad. For solo travelers or a quick business trip it is sufficient.

One of my favourite places in Shanghai. Excellent service and beautiful comfortable rooms.

The hotel staff is super friendly and helpful.

Booked a room for my mom. She lived there for 10 days and enjoyed her stay, however I found the hotel overpriced. I went into the room to help mom with the suitcases and internet, after 10 minutes the guard was knocking the door, demanding me to leave as I didn’t check in. I explained him I will just help for some time and leave, he insisted anyway. I can understand the rules, however I also hope for understanding as I never experienced it in other hotels, obviously I am not staying for a night as I explained, just some time to help. That was not a good impression and I didn’t find the guard polite. 1. Location. Better find another hotel around Xujiahui, every day we had to walk upstairs to cross the road. My room was facing trash cans. KTV was loud one night. 2. Service. The room was on the second floor and there was no elevator, nobody offered to carry the suitcases. It seems the guards on this hotel are to scare off guests not to help them. Terrible. 3. Cleanliness. I asked the reception to clean the room again after check in, the window was dirty, found a hair on a bed and dust in general. Reception area is messy. 4. No toothbrushes or combs or anything. There is store beside the hotel though. Can’t say it was terrible, like I said the experience was rather positive, however for this price and for HomeInn (RuJia) it’s very disappointing.

Nice place with convenient location.

Very clean hotel

Everything good the stuff a bit rude.

Nice hotel

The location is very good, Hengshan Road Xujiahui, you can walk there in good weather I often do business nearby and stay here often. The service is also very thoughtful.

The soundproofing in the room is very poor. You can hear people walking upstairs and people entering and closing doors in other rooms. The quilt and pillows were not very good, and the toilet did not flush smoothly.

The room was on the fourth floor and was OK. The size was as the hotel said. It's normal that every inch of land in Shanghai is valuable. The service attitude is really good.

The front desk was nice and upgraded the room, but the soundproofing was really poor. The people next door were still chatting and laughing at 3am, which was really frustrating.

The room is clean and recommended for a temporary rest. The front desk is very considerate and gave a small gift, my favorite gold ingot chocolate.

The room was very clean and tidy. Because I arrived at the hotel early because I was traveling alone, the check-in staff was very patient and friendly, and helped me upgrade the room. I was really happy.