Yidu Inn Nanjing West Road Branch Reviews

Response from Property: First of all, a special thank you for your lengthy and extremely detailed review! You mentioned that the interior of the apartment is consistent with the pictures. We highly value “what you see is what you get” and strive to ensure that every guest has a genuine and wonderful check-in experience. It’s such a relief that you noticed this effort～Regarding the aging and cleanliness issues in the public areas (corridors, lobby, elevators) of the old building, we have been paying attention all along. We are also actively communicating with the property management to promote improvements and strive to gradually renovate these areas to provide a better overall environment for everyone.When it comes to noise, since it is close to a primary school, there will indeed be sounds in the morning, evening, and during breaks. We will provide clearer reminders on the booking page in the future to make it easier for guests who have high requirements for a quiet environment to make their choices. The elevators are crowded during peak hours. We are also discussing with the property management about methods for staggered peak疏导 (guidance during off-peak times) and optimizing the efficiency of use to minimize everyone’s waiting troubles as much as possible～However, what’s really touching is that you recognized the location advantage (between Nanjing West Station and the Natural History Station, with many convenience stores nearby) and gave the host Bolon extremely high praise! He is online 24 hours a day and is enthusiastic to help, just wanting everyone to stay with peace of mind and comfort. We will definitely pass on this recognition to him～You said that even though there are deficiencies, you are still willing to try other properties managed by our host. This is a great encouragement for us! We will take these suggestions and continue to optimize the existing properties and expand to new high-quality properties. Whether it is the improvement of public areas or the refinement of service details, we will strive to satisfy you and more guests. When we meet next time, we will definitely bring you a different surprise. You are always welcome to come back and see the new changes～

Response from Property: Dea Guest Thank you for taking the time to share your experience at [Hotel Name]! We're delighted to receive your positive feedback and ★★★★★ rating.‌Regarding Your Comments:‌We’re thrilled you appreciated our prime location, comfortable facilities, and attentive service. Our team takes great pride in creating memorable experiences for our guests.We sincerely apologize for the WiFi connectivity issues you encountered. Please know this is being addressed as a top priority:✅ ‌Immediate Action‌: Our IT team is upgrading network equipment and expanding coverage this week.✅ ‌Ongoing Improvement‌: We're implementing permanent signal boosters in all rooms to ensure seamless connectivity.‌Our Commitment to You:‌At YIDU, we:Continuously train staff to deliver warm, personalized serviceProactively maintain facilities through daily inspectionsValue all feedback as opportunities to enhance your experience‌Special Invitation:‌To show our appreciation, we’d like to offer you:🔹 15% OFF your next stay (use code ‌WELCOMEBACK15‌ at booking)🔹 Priority room upgrade upon availability🔹 Late check-out until 2PM (on request)We’d be honored to welcome you back soon! You may book directly at:Warm regards,YIDU

Response from Property: Dear Guest,Thank you very much for your highly positive review of our accommodation! We are delighted that you enjoyed a clean and comfortable stay, and that you rated our facilities, hygiene, environment, and service with full marks. Your affirmation is our greatest motivation, and we will continue to strive to provide you with better service.If you have any questions or need further assistance, please feel free to contact us. Thank you again for your visit and kind words, and we look forward to welcoming you back soon!Best regards,

Response from Property: Dear customer,Thank you very much for taking the time to leave us a detailed review! We are honored to hear that you are satisfied with the overall experience of the Lido 24 City View One bedroom Suite.Regarding your review:Facilities and Environment: We are pleased that our facilities and environment have been recognized by you, and we will continue to maintain and improve this standard.Service: Regarding the evaluation of service, we will further train our employees to ensure that every customer can feel the warmth of home.Thank you again for your valuable feedback. Your satisfaction is the driving force behind our continuous progress. Looking forward to your visit again, we will wholeheartedly provide you with better quality service!Best wishes,yidu

Response from Property: Thank you for your thoughtful review! We always prioritize our guests' experience and strive to provide a comfortable and satisfying stay for everyone. Our prime location right opposite the Shanghai Natural History Museum and within walking distance to the Bund makes exploration effortless. We sincerely look forward to welcoming you back to experience more of this vibrant city!

Response from Property: Dear guest, thank you so much for your glowing review! We're overjoyed that you had an amazing experience in Shanghai and found our location convenient. It's wonderful to know that everything you needed was within reach. Your kind words and shared photos mean a lot to us. We take great pride in providing a memorable stay, and we can't wait to welcome you back for another great experience.

Response from Property: It's such an honor to add color to your wonderful time in Shanghai! We're extremely satisfied to have you experience the tidiness of our homestay, the dedication of the host, and the convenience of the prime location in Jing'an Jiafa Building. We'll always maintain this level of dedication. You're welcome back anytime, and we also look forward to more friends coming here. Starting from here, they can unlock the charm of Shanghai and have an unforgettable journey. Additionally, when you're in Shanghai, don't miss out on some local specialties like xiaolongbao (steamed buns), scallion pancakes, and Shanghai - style fried noodles. These delicious treats can add another layer of enjoyment to your Shanghai adventure.

Response from Property: Thanks a lot for your 4.5 - star review! We’re stoked to hear our air - conditioned apartment was a cool haven for your family of four in August.Glad you found the location near Line 2 convenient, and that the pre - check - in via WeChat (with smooth English communication) and the early check - in after your long flight worked out. About the upgrade – we switched your 1 - bedroom to a 3 - bedroom, 2 - bathroom with 4 beds. Even though you missed the Oriental Pearl view, now you’ve got cityscapes and park greenery!We’ll note the luggage storage feedback to see how we can help first - time travelers more. Hope to welcome you and your friends/family again – and we’d love it if you share this upgraded experience with others.Best regards,YIDU

Response from Property: Dear customer,Thank you very much for giving our hotel a five-star rating! Your satisfaction is our greatest honor and motivation.Facilities and Services: We are pleased to hear that you have given high praise to our hotel's facilities, hygiene, environment, and services. We have always been committed to providing our guests with the most comfortable and convenient accommodation experience, and your recognition has strengthened our commitment to this direction.Location: You mentioned that the hotel's location is great, with many food options nearby, which is indeed one of our highlights. We are pleased to provide you with such a convenient accommodation environment, allowing you to enjoy the pleasure of food during your journey.Future expectations: We look forward to your visit again, and we will provide you with better service and more surprises. To give back your support, we will also launch more promotional activities. Please stay tuned.Thank you again for your support and trust! Your satisfaction is the driving force behind our continuous progress. Wishing you a happy life and looking forward to meeting you again!Hotel management team

Response from Property: Dear customer,Thank you very much for your detailed review and affirmation of us! We are glad that you were satisfied with our accommodation, especially with the spacious space, complete facilities, and complete necessities of life, which left a good impression on you. Your satisfaction is our greatest motivation, and we will continue to strive to improve our service quality and facility conditions.If you have any further suggestions or needs, please feel free to contact us at any time. Thank you again for your feedback. Looking forward to your visit again!Wishing you all the best!

Response from Property: Dear guests,Thank you for choosing to stay in Room 33G and sharing such a meticulous stay experience! We are honored to know that you are satisfied with the location, cleanliness, complete facilities, and host service of the property. The convenience and life atmosphere around Nanjing Road, the tranquility of community cafes and parks, is the unique experience we hope to provide for our guests. Your recognition of facilities such as washing machines and steam engines, as well as friendly and efficient feedback from the host, will motivate our continuous optimization service quality. Your recommendation is our greatest affirmation, and we look forward to providing you with a comfortable stay experience again in the future! If you visit again, please feel free to Gone Home. I wish you a pleasant journey and a smooth life! Thus,Mozhang Homestay Service Team

Response from Property: We really appreciate your positive feedback! Your satisfaction is our top priority. Knowing that you enjoyed the location and our hospitality makes all our efforts worthwhile. If you're planning another trip in the future, we'd be honored to have you as our guest again.

Response from Property: Thank you so much for your glowing review! We're delighted that you were impressed with our amenities, location, and found the nearby conveniences and restaurants to your liking. Your kind words about being a great host mean the world to us. We can't wait to welcome you back for another wonderful stay.

Response from Property: 中文回覆非常感謝您給出的超高評價！得知您對我們的衞生、位置和服務都十分滿意，我們倍感榮幸。您的認可就是我們前進的動力，我們會始終堅守高品質標準，期待您再次下榻，繼續為您帶來舒適美好的入住體驗！英文回覆Thank you so much for your excellent review! We're honored to know that you were highly satisfied with our cleanliness, location, and service. Your recognition is what drives us forward. We'll always adhere to high - quality standards and look forward to your next stay, ready to provide you with another comfortable and pleasant experience.