Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Reviews

Response from Property: Dear guest, hello! Thank you so much for choosing our hotel and giving us such a high evaluation! We couldn't be more proud to provide you with a fantastic stay. The hotel has always adhered to the concept of providing guests with quality service and comfortable environment, clean rooms, considerate and polite service staff, are the direction of our efforts, we are very glad that these have been recognized by you. We look forward to your visit again, as always, we will maintain a high standard, provide you with better service, and once again become a warm and convenient harbor on your journey!

Response from Property: Dear customer, we are so super happy to see your evaluation. It is our greatest happiness to get your recognition. Thank you for choosing our hotel and thank you for your sincere evaluation. We will definitely work harder to provide better service and improve quality. We look forward to your next stay and wish you happiness every day!!!

Response from Property: Hello, dear guest, thank you very much for choosing our hotel. We sincerely apologize to you for the unpleasant experience. Regarding the inconvenient location you mentioned, we would like to explain that our hotel It is only 500 meters away from the subway station, and it only takes about 5-10 minutes to walk there. On the day you checked in, the typhoon weather in Shanghai caused some water to accumulate on the first floor of the building. This is indeed a weather reason beyond human control. We sincerely apologize. The front desk of the European outlet is It is provided. You just need to come to the front desk and tell your needs. As for the room you booked, on the first day you booked a room with an inner window. You put the clothes in the washing machine and went out in the morning. You can dry them later. Our front desk helped us to do this and get you a room. You told us in the morning that you did not need to change rooms because you placed an order for a different room type. In a responsible manner, we will call you to confirm again. However, we were unable to contact you until evening, and we also communicated with Ctrip customer service. The customer service team was also unable to contact you, and your personal belongings in the room were not sorted. There were some personal belongings such as underwear on the bed, which we could not touch directly. Regarding your personal clothes, the front desk called you but did not get through. You did not come back until the evening. It is not that we will not replace it for you. Regarding the English issue, we humbly accept it. The front desk is currently training simple hotel business The translation software on mobile phones is also very accurate now and can ensure normal communication. If you are dissatisfied because you are not allowed to use the dryer to dry your shoes on the morning of check-out, we sincerely apologize to you. I also really want to dry your shoes, but the hotel dryer is used by more than one guest. We are also responsible for the safety and hygiene of other customers' clothes. We hope to get your understanding and sincerely apologize to you again.

Response from Property: 尊敬的顧客，感謝您對我們酒店以及服務的認可，感謝您選擇青樂，我們用心招待每一位顧客，細節彰顯品質，真誠以待，期待您的下次光臨，祝您每天都超級開心~！

Response from Property: 親愛的朋友，收到您的好評，我們滿心歡喜！特別感謝您的支持與信任，讓我們酒店有幸成為您旅途中的温暖港灣。房間整潔、設施完備，這是我們一直堅守的品質，能得到您的認可，真的超開心！期待您再次光臨，我們一定以更貼心的服務，讓您的每一次入住都温馨又難忘

Response from Property: Dear guest, thank you for your evaluation and suggestions. If you have any dissatisfaction, please contact our staff in time. We will definitely work hard to solve the problems you found. We look forward to seeing you again. I wish you a good mood every day!

Response from Property: Dear guest, thank you for choosing Qingle Hotel. Your satisfaction is our unwavering goal and a great encouragement and support for our service. We sincerely look forward to seeing you again and wish you a pleasant stay!

Response from Property: Dear guest, thank you for your recognition of 4.8 points! The warm service, clean rooms and location advantages you mentioned are all the things we have been working hard to do. I am really happy to be seen by you. Although it is still a little short of full marks, this also gives us the motivation to continue to improve. We will carefully consider every detail that can be done better and strive to give you a more perfect experience next time! Looking forward to seeing you again soon~

Response from Property: Thank you for choosing to stay in our hotel and giving us a good review! We feel warm and honored by your recognition. The attentive service of our team members can bring you satisfaction, which is our greatest motivation! Whether it is room facilities, caring service or delicious meals, we are very happy to bring you a comfortable experience. We look forward to your visit again next time. We will definitely create an unforgettable stay for you with better service!

Response from Property: Thank you for choosing Qingle Hotel and taking the time to share your stay experience! I am very happy that Yanyan's service can bring you surprises, and the comfortable configuration of the executive sun room also satisfies you~ We are honored to be recognized for the details of bedding and washing, convenient services and smooth network! Regarding the sound insulation problem, we have attached great importance to it, and will actively optimize and improve it in the future to reduce external interference. I look forward to welcoming you again in a more perfect state in the future and creating a more quiet and comfortable accommodation experience for you!

Response from Property: Dear guest, I am really sorry for causing you trouble! We have attached great importance to the drainage clogging problem you reported, and have now conducted a comprehensive investigation and rectification. It is our fault that we failed to provide you with a comfortable stay. We sincerely hope to make up for the regret and sincerely invite you to come back next time to experience our optimized service!

Response from Property: Thank you for choosing to stay in our hotel and giving us a good review! We feel warm and honored by your recognition. The attentive service of our team members can bring you satisfaction, which is our greatest motivation! Whether it is room facilities, caring service or delicious meals, we are very happy to bring you a comfortable experience. We look forward to your visit again next time. We will definitely create an unforgettable stay for you with better service!

Response from Property: Thank you for choosing to stay in our hotel and giving us a good review! We feel warm and honored by your recognition. The attentive service of our team members can bring you satisfaction, which is our greatest motivation! Whether it is room facilities, caring service or delicious meals, we are very happy to bring you a comfortable experience. We look forward to your visit again next time. We will definitely create an unforgettable stay for you with better service!

Response from Property: Dear friends, we are very happy to receive your praise! Thank you for your support and trust, which makes our hotel a warm harbor for your journey. The rooms are clean and well-equipped, which is the quality we have always adhered to. We are really happy to receive your recognition! We look forward to your visit again. We will definitely provide more considerate service to make every stay of yours warm and unforgettable.