Boutique Qingle Hotel (Shanghai Lujiazui Baiban Branch) Reviews

Response from Property: Dear customer, we are so super happy to see your evaluation. It is our greatest happiness to get your recognition. Thank you for choosing our hotel and thank you for your sincere evaluation. We will definitely work harder to provide better service and improve quality. We look forward to your next stay and wish you happiness every day!!!

Response from Property: Hello, dear guest, thank you very much for choosing our hotel. We sincerely apologize to you for the unpleasant experience. Regarding the inconvenient location you mentioned, we would like to explain that our hotel It is only 500 meters away from the subway station, and it only takes about 5-10 minutes to walk there. On the day you checked in, the typhoon weather in Shanghai caused some water to accumulate on the first floor of the building. This is indeed a weather reason beyond human control. We sincerely apologize. The front desk of the European outlet is It is provided. You just need to come to the front desk and tell your needs. As for the room you booked, on the first day you booked a room with an inner window. You put the clothes in the washing machine and went out in the morning. You can dry them later. Our front desk helped us to do this and get you a room. You told us in the morning that you did not need to change rooms because you placed an order for a different room type. In a responsible manner, we will call you to confirm again. However, we were unable to contact you until evening, and we also communicated with Ctrip customer service. The customer service team was also unable to contact you, and your personal belongings in the room were not sorted. There were some personal belongings such as underwear on the bed, which we could not touch directly. Regarding your personal clothes, the front desk called you but did not get through. You did not come back until the evening. It is not that we will not replace it for you. Regarding the English issue, we humbly accept it. The front desk is currently training simple hotel business The translation software on mobile phones is also very accurate now and can ensure normal communication. If you are dissatisfied because you are not allowed to use the dryer to dry your shoes on the morning of check-out, we sincerely apologize to you. I also really want to dry your shoes, but the hotel dryer is used by more than one guest. We are also responsible for the safety and hygiene of other customers' clothes. We hope to get your understanding and sincerely apologize to you again.

Response from Property: 尊敬的顧客，感謝您對我們酒店以及服務的認可，感謝您選擇青樂，我們用心招待每一位顧客，細節彰顯品質，真誠以待，期待您的下次光臨，祝您每天都超級開心~！

Response from Property: Dear guest, thank you for your evaluation and suggestions. If you have any dissatisfaction, please contact our staff in time. We will definitely work hard to solve the problems you found. We look forward to seeing you again. I wish you a good mood every day!

Response from Property: Thank you for your praise. We feel very honored. It is our duty to serve you. Your affirmation and encouragement are the greatest motivation for us to move forward. The hotel was renovated last year and opened this year. Everything is very new and all the furniture is from well-known domestic brands. It seems that you like it very much. We will continue to work hard to provide better service. We look forward to your visit again and wish you a happy life~

Response from Property: Dear customer, thank you very much for choosing us to stay with us and thank you for your recognition of us. We have been strictly controlling the smell of the room recently. After hearing your suggestions, we have re-improved the sewer floor drain. At present, the room is fragrant and odorless. I look forward to your next visit. I wish you a happy and smooth life~ Xiaole is always waiting for you~

Response from Property: Dear guest, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the eternal purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!

Response from Property: Dear customer, I am flattered to receive your praise. I am so touched by your detailed evaluation that I don’t know what to say. Xiaole’s mattresses are from a high-end brand line. We are committed to giving customers the warmest and most comfortable feeling and striving for excellence. We just want you to live comfortably and safely. Seeing your satisfaction, Xiaole has more motivation to work harder. We will definitely keep up the good work and look forward to your next visit. I wish you all the best~!

Response from Property: Dear customer, thank you for your recognition of our hotel. We feel very honored to see your praise. It is our duty to serve you, but your praise makes us work harder. We will definitely continue to strive to do better. Thank you for choosing our hotel. I wish you good health and everything goes well. I look forward to your next visit~

Response from Property: Dear customer, thank you for giving us such a true and beautiful review. We sincerely thank you for choosing to stay in our hotel among so many hotels. We feel extremely honored. It is our basic goal to make every guest have a warm and comfortable feeling when they come to Qingle. Hardware also requires enthusiasm. We insist on providing high-quality and considerate services to every customer when conditions permit. We look forward to your visit again. I wish you success in your work, good health, and happiness!

Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!

Response from Property: 尊敬的賓客您好，感謝您選擇入住青樂酒店。您的滿意是我們服務恆久不變的宗旨，也是對我們服務的極大鼓勵和支持。我們衷心期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!

Response from Property: Dear guests, thank you for choosing to stay at Qingle Hotel. Your satisfaction is the unchanging purpose of our service, and it is also a great encouragement and support for our service. We sincerely look forward to your visit again and wish you a happy life!