Hyatt Centric Zhongshan Park Shanghai

Hyatt Centric Zhongshan Park Shanghai Reviews

Hyatt Centric Zhongshan Park Shanghai

1555 Dingxi Road, Changning District, Shanghai, 200050, China, Changning District, Shanghai, ChinaView Hotel Details
Hyatt Centric Zhongshan Park Shanghai
Hyatt Centric Zhongshan Park ShanghaiHyatt Centric Zhongshan Park ShanghaiHyatt Centric Zhongshan Park Shanghai
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Hyatt Centric Zhongshan Park Shanghai Guest Reviews

4.7/5
Outstanding
548 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(548)
Positive reviews(540)
Reviews with photos/video(175)
Friendly front desk staff(64)
Well designed(60)
Delicious breakfast(56)
Easy to get around(53)
Well decorated(35)
Perfect for business trips(26)
Close to metro(19)
Tasty restaurant(10)
Negative reviews(8)
Olga
Standard Twin Room
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Jan 2, 2025
We’ve had a lovely stay, the breakfast was delicious, the service was outstanding. Special thanks to Nancy, she was great.
Response from Property: Dear guest, thank you for choosing to stay at Hyatt Centric Shanghai Zhongshan Park. The hotel design is inspired by tailor shops in the old Shanghai period, and uses oriental elements in a modern design, allowing guests to immerse themselves in a multi-level experience. Shanghai-style cultural atmosphere. Our hotel is committed to providing considerate service to every guest. Your recognition is the greatest encouragement to us and we look forward to your visit again.
Guest User
Standard Twin Room
Stayed in Nov 2024
Travel with friends
20 review
1.7/5
Posted on Jan 9, 2025
Beware! Guest privacy is not valued here! I booked two rooms for my foreign friends of different nationalities for a two-night stay, but our experience took a very disappointing turn. On the second night, the hotel staff singled out nationalities and asked invasive questions, making us feel extremely uncomfortable. When I raised a complaint, the staff initially tried to blame government regulations. However, after further discussions, few days later they eventually admitted their own incompetence and offered an apology. Unfortunately, the damage was already done, and our stay ended on a sour note. This experience left us with bad memories, and I cannot recommend this hotel to anyone, especially foreign nationals who value their privacy and dignity.
Response from Property: 尊敬的客人,感謝您的反饋!非常遺憾的得知您此次入住體驗不佳。對於給您造成的不便和不舒心,我們深感抱歉。酒店管理層非常重視客人的反饋和意見,再次對給您造成的不快和困擾表示深深的歉意,期待有機會再次歡迎您選擇上海中山公園凱悦尚萃酒店,我們將為您提供更好的入住體驗。
plushparadise
Standard Queen Room
Stayed in May 2024
Solo travelers
14 review
4.5/5
Great
Posted on Jun 8, 2024
comfortable stay that comes with all amenities, good for solo travel and business travel
Response from Property: Dear guests, thank you for choosing to stay at Hyatt Centric Shanghai Zhongshan Park. The hotel design is inspired by the tailor shops in old Shanghai. Oriental elements are cleverly applied to the modern design, allowing guests to immerse themselves in the multi-level Shanghai culture atmosphere. Our hotel is committed to providing every guest with considerate service. Your recognition is the greatest encouragement to us. We look forward to your visit again.
Miroslav
Guestroom - with View (Double bed)
Stayed in Oct 2024
Solo travelers
12 review
3.5/5
Posted on Nov 3, 2024
High price for nothing. No breakfast. Not even a tooth brush. Next time I can go to cheaper but better hotel.
Response from Property: Dear guest, thank you for your feedback! I'm very sorry to hear that you had a poor experience during your stay. We are deeply sorry for the inconvenience and discomfort caused to you. The hotel management attaches great importance to guests' feedback and opinions, and once again deeply apologizes for the discomfort and trouble caused to you. We look forward to having the opportunity to welcome you to Hyatt Centric Shanghai Zhongshan Park again, and we will provide you with better services. Check-in experience.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
EXCELLENT. Clean, nice view, location and customer service.
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
Anonymous User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Everything was great. Will return again. Thanks
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
CyrusTC
Standard Queen Room
Stayed in May 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 6, 2024
excellent service and cleanness. Able to get supplies quickly
Response from Property: Dear guests, thank you for choosing to stay at Hyatt Centric Shanghai Zhongshan Park. The hotel design is inspired by the tailor shops in old Shanghai. Oriental elements are cleverly applied to the modern design, allowing guests to immerse themselves in the multi-level Shanghai culture atmosphere. Our hotel is committed to providing every guest with considerate service. Your recognition is the greatest encouragement to us. We look forward to your visit again.
Shuk Ching
Standard Twin Room
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 23, 2024
Nice service and Great location.
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
Anonymous User
Standard Queen Room
Stayed in Nov 2024
Business travelers
1 review
3.2/5
Posted on Jan 17, 2025
Good facilities
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
Guest User
Standard Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
very good service and location
Response from Property: Dear guest, thank you for choosing to stay at Hyatt Centric Shanghai Zhongshan Park. The hotel design is inspired by tailor shops in the old Shanghai period, and uses oriental elements in a modern design, allowing guests to immerse themselves in a multi-level experience. Shanghai-style cultural atmosphere. Our hotel is committed to providing considerate service to every guest. Your recognition is the greatest encouragement to us and we look forward to your visit again.
Lukasz Jaroslaw
Standard Queen Room
Stayed in Nov 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Perfect
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
Guest User
Standard Queen Room
Stayed in Jul 2024
Other
1 review
4.5/5
Great
Posted on Aug 25, 2024
Pretty Gud
Response from Property: Dear guest, thank you for choosing to stay at Hyatt Centric Shanghai Zhongshan Park. The hotel design is inspired by the tailor shops of the old Shanghai period, and uses oriental elements in a modern design, allowing guests to immerse themselves in a multi-level experience. Shanghai-style cultural atmosphere. Our hotel is committed to providing considerate service to every guest. Your recognition is the greatest encouragement to us and we look forward to your visit again.
CcXffyan
Standard Queen Room
Stayed in Dec 2024
Other
8 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This is the first time I choose to stay in this hotel. I was very satisfied with the room and stayed a few more nights. Lilian at the front desk was very welcoming. I will stay here again next time.
Original TextTranslated by Google
Kaiii.Shi
Guestroom - with View (Double bed)
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The reception service and attitude of Sensi at the front desk were very good. The room size and scenery were very ideal. Although I live in Shanghai, I have experienced different scenery and high-quality services. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The hotel staff is really enthusiastic. I especially want to praise Lilian who helped me check in. She actively helped to solve the problem and understood some of the guests' needs. The hotel's view room has a very beautiful view. It is worth recommending. I will choose this hotel next time I come to Shanghai!!!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇下榻上海中山公園凱悦尚萃酒店,酒店設計以老上海時期的裁縫店為靈感啟發,將東方元素巧思運用在充滿現代感的設計中,讓賓客沉浸在多層次的海派文化氛圍。我們酒店致力於為每位客人提供貼心的服務,您的認可對我們來説是最大的鼓勵,期待您的再次光臨。