Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)

Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort) Reviews

Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)

No.4198, Chuansha Road, Pudong New Area, Shanghai, China, Pudong New Area, Shanghai, ChinaSee Hotel Details
Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)
Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)Magnotel Hotel (Shanghai Pudong Airport Core Area International Tourism Resort)
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Guest Reviews

9.2/10
Very Good
1698 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
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All reviews(1698)
Positive reviews(1651)
Reviews with photos/video(297)
Offers pick-up/drop-offs(345)
Friendly front desk staff(144)
Classy environment(106)
Close to airport(91)
Perfect for kids(75)
Easy to get around(61)
Would stay again(35)
Large bathroom(10)
Negative reviews(47)
Trippin T
Shuya Double Bed Room
Stayed in Nov 2024
Family
5 review
6.5/10
Posted on Dec 27, 2024
The hotel is conveniently located near PVG and has a free shuttle bus to the airport which must be booked the day prior. When we stayed at the hotel, the morning airport shuttle schedule was 5am, 8am, and 10am. Be sure to check with the hotel as these times seemed to be at the hotel's whim, and might vary. Although this hotel is listed with a 2023 opening date, there is mold in the bathroom and the rooms are obviously not thoroughly cleaned. Similar to other guests, i found hair and stains on the table and proceeded to wipe all the table tops myself. If you need to transit out of PVG early morning and simply need a comfortable bed and pillow, this inexpensive option meets those needs.
Response from Property: Dear customer, thank you for choosing to stay at our hotel. We would like to express our sincerest apologies for any problems that occurred during your stay. We have always been strictly inspecting the cleaning, but there might be some unavoidable negligence in the work. If you find any unsatisfactory aspects regarding hygiene during your stay, we hope you can point them out so that we can instruct our staff to make timely improvements and create a cleaner and more comfortable environment for all customers. We also hope that your suggestions can be promptly conveyed to our cleaning staff to encourage everyone to work better and serve your stay better. Regarding the departure time you mentioned, our departure times have always been fixed at 5 a.m., 8 a.m., 10 a.m., 12 p.m., and 2 p.m., and a reservation needs to be made one day in advance. We deeply regret any inconvenience caused during your stay at the hotel. We hope you can book our hotel again and give us a chance to apologize. We look forward to your next visit!
Guest User
Light And Elegant Large Bed Room
Stayed in Mar 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 15, 2025
I am very satisfied with the conditions in this hotel, I highly recommend it.
Response from Property: Thank you so much for your review. At the same time, we welcome you to Shanghai, China again. All the staff are looking forward to your next stay with us. 非常感谢您的评价 期待您的下次入住
CHEN
Jingya King Bed Suite
Stayed in Dec 2024
Business traveler
3 review
6.5/10
Posted on Jan 13, 2025
No hot water in the morning. Asked front desk why, they said you have to run the hot water for 10 min before it comes. Also couldn’t get the heater to work on the crazy difficult thermometer, with no English and no Chinese just a bunch of symbols. Mind you, it’s 0degC outside. It’s a large and new hotel, but the best thing going for it is the free airport transfer.
Response from Property: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。
Guest User
Light And Elegant Large Bed Room
Stayed in Apr 2024
Family
7 review
10/10
Outstanding
Posted on May 25, 2024
Excellent hotel near Shanghai disneyland! Big rooms, excellent cleanliness and friendly staff. Free shuttle to disneyland provided by the hotel. Stay here when going to Shanghai disneyland!
Response from Property: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。
Kesineni
Duplex 2-bed Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 4, 2025
Good ambiance
Response from Property: 非常感激您對我們酒店的好評。我們的地理位置好、交通方便、有專車穿梭機場和迪士尼接送。您的滿意和認可讓我們倍感榮幸，也將繼續努力提升各方面的服務品質。再次感謝您的支持和好評！
Yuankanshiweilandetiankong
Light And Elegant Large Bed Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 16, 2025
Pudong Airport/Disney shuttle bus: There are airport pick-ups and drop-offs. Disney also has free buses, which are pretty good, but you have to pick up according to their schedule. The front desk lady is very responsive. Be mentally prepared to go to Disney. There are really a lot of people. Be honest!
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We have a good location, convenient transportation, and shuttle service to the airport and Disneyland. We are honored by your satisfaction and recognition, and will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and good comments!
Guest User
Light And Elegant Large Bed Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 13, 2025
The hotel service is very good. The airport pick-up service is very good. Breakfast coupons are given. The room is very clean. The front desk staff is very professional. The room is very smart. The environment is also very good. The smell in the lobby is very good. It is worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We have a good location, convenient transportation, and shuttle service to the airport and Disneyland. We are honored by your satisfaction and recognition, and will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and good comments!
Guest User
Light And Elegant Large Bed Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 12, 2025
The hotel environment is very good. The room and lobby are very clean. The room is very smart. The front desk clerk is very enthusiastic. We upgraded the room type for free and also gave breakfast coupons. It's very good. Thank you hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. We are glad that you are satisfied with our service, facilities and staff. We will continue to work hard to improve the quality of our service and look forward to your next visit..................
Guest User
Shuya Double Bed Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 11, 2025
Booked this hotel for my girlfriend. My girlfriend strongly asked me to give this Magnolia Hotel a five-star rating. The hotel staff was very professional. They gave me a free room upgrade and breakfast coupons. It was great. The room facilities were very smart. I recommend it.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任，期待您的再次光臨！
Guest User
Light And Elegant Large Bed Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 11, 2025
The hotel facilities are very good. The room is very smart. The environment is very clean. There are waiters serving tea in the lobby. In the morning, there are waiters to introduce the surrounding environment. We also upgraded the room type for free. The room is very clean, especially the bathroom. The aromatherapy smells good. The most worthy of five-star praise is the front desk, which is very professional.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任，期待您的再次光臨！
Guest User
Shuya Double Bed Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 11, 2025
The room was very comfortable, the front desk was warm and considerate, and it was a chain hotel. I will come back to stay next time
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。感謝您給予我們的支持和信任，期待您的再次光臨！
Guest User
Light And Elegant Large Bed Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 10, 2025
Facilities: Very good and smart Hygiene: Very clean and refreshing Environment: Very close to Disneyland and airport pick-up Service: The most recommended thing is the service. We called in advance to make an appointment for airport pick-up and upgraded us to a king-size room for free. Thank you very much for the hotel. The breakfast is very rich and there is a lady to greet us. It is so heartwarming.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We have a good location, convenient transportation, and shuttle service to the airport and Disneyland. We are honored by your satisfaction and recognition, and will continue to work hard to improve the quality of service in all aspects. Thank you again for your support and good comments!
Guest User
Shuya Double Bed Room
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 8, 2025
The hotel facilities are very smart. Xiaodu voice is very smart. The front desk clerk is very patient. I waited for a while for the computer problem. I saw that the hotel manager was very patient and comforted every waiting guest. It was so professional. I give them a thumbs up. During the meal time, a lady came to introduce nearby attractions. Highly recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Your satisfaction is our greatest pursuit. We will continue to be committed to providing quality services and comfortable accommodation experience. Thank you for your support and trust in us, and we look forward to your visit again!
Guest User
Shuya Double Bed Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 6, 2025
The service is very enthusiastic, the room is clean, refreshing and comfortable, a particularly good stay experience, I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for the sound insulation and comfort of our hotel! Hygiene and cleanliness are always our commitment to our guests. Your praise will inspire us to continuously improve our service quality and provide you with a more comfortable accommodation experience.
Guest User
Jingya Duplex Bed Suite
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 3, 2025
A very good stay experience, the facilities are new and clean, and the front desk service is very enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide quality service and a comfortable stay. Thank you for your support and trust in us, and we look forward to your visit again!