Hanting Hotel (Shanghai Hongqiao Yili Road) Guest Reviews
4.8/5
Excellent
1073 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1073)
Positive reviews(1069)
Reviews with photos/video(152)
Delicious breakfast(112)
Easy to get around(104)
Classy environment(86)
Friendly front desk staff(81)
Quiet & comfortable(76)
Close to metro(49)
Perfect for business trips(21)
Tasty coffee(13)
Negative reviews(4)
Bruce
Superior Double Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Good service and good experience, clean environment. Concierge service is helpful
Response from Property: Your satisfaction is the ultimate intention of our service. Thank you for your trust and support for the hotel. The hotel has self-service laundry, self-service drying, self-service check-in machine, delivery robot and other functional areas waiting for you to experience. The store is in a superior location, only 20 minutes drive from Hongqiao Airport and Hongqiao High-speed Railway Station, convenient travel, come again next time!
Guest User
Double Room
Stayed in Jan 2025
Couples
6 review
4.7/5
Amazing
Posted on Feb 9, 2025
It was a clean Hotel with good price, worth more than the price
Response from Property: Thank you for sharing your experience with us despite your busy schedule. We are also very happy to help you. Your satisfaction with our service is also our motivation. We will wholeheartedly provide you with the best possible attentive service to ensure that every stay is an unforgettable experience. All the hotel staff look forward to seeing you again!
Guest User
Double Room
Stayed in Aug 2024
Business travelers
25 review
4.7/5
Amazing
Posted on Sep 4, 2024
Good for a stopover if you are traveling to hongqiao train station or airport.
Clean and does the job, but not if you are planning to tour around the city
Response from Property: Dear family, hello! Thank you for choosing us and recognizing us. We are willing to always uphold our original intention to bring warmth of home to all guests and provide a moment of rest for the tiring journey. We firmly believe that good reputation must be recommended by the most sincere satisfaction of guests. The details you share are our best advertisement! I hope to meet you again. Welcome to visit again!
Stephen Kenneth
Double Room
Stayed in May 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Jun 18, 2024
Excellent location convenient to many shops and restaurants. Very new hotel that is clean and perfect for those just looking for a place to sleep. Decent amenities.
Response from Property: 天亮的時候,希望您一天都過的開心,天黑的時候,希望您一晚都睡的甜美,有我們陪伴的日子,希望您的笑容更加燦爛,感恩與您的遇見,感恩您的推薦,期待您的再次光臨~~
상윤
Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
very good
Response from Property: 您的滿意是我們服務的最終心意,感謝您對酒店的信任和支持。酒店有自助洗衣、自助烘衣,自助入住機,送物機器人等功能區等您開啟體驗哦。小店地理位置優越,離虹橋機場,虹橋高鐵站也僅需20分鐘車程,出行方便,下次再來!
Guest User
Superior Double Room
Stayed in Feb 2025
Other
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The reason for the Shanghai Women's Half Marathon was to choose a hotel near the starting point. The room was very clean. Although it was not big, the price was quite friendly for this location. Opposite was a shopping district with restaurants. There were many Japanese people nearby, so there were many Japanese food. There was also a laundry service on the ground floor. I didn't order breakfast because I was running very early.
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Response from Property: Dear guest, thank you very much for choosing our hotel. Your satisfaction and praise are the driving force for our continuous progress. Thank you very much for your praise of our hotel. We are glad that you think our room is clean and the overall value for money is excellent. We will also continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience. Thank you again for your support and praise!
JW6843
Double Room
Stayed in Feb 2025
Family
18 review
0.8/5
Posted on Mar 2, 2025
The worst accommodation experience ever!!
1- The front desk service attitude is very poor! The male waiter named Li and the female waiter named Jia were on duty this time. They hardly looked at each other when they talked! Very arrogant! Is this what the service industry should have?
2- After we checked in, we just questioned why visitors also had to register (because we came with friends last year and didn’t have to register without staying), and the female front desk called the police station directly! Am I breaking the law by questioning their management issues? And she also told the police station staff that we refused to register, but in fact we had already completed the registration. Isn’t this naked slander? In the end, of course, the police station ignored her request. And there was no apology for her defamatory remarks from beginning to end! ! !
3- The elevator is small, the room is average, and the bathroom smells! For other problems, you can look at other people’s bad reviews. I seriously suspect that the reviews of this hotel are all fake! It is recommended that the platform be thoroughly investigated! Is a hotel with a price of 300-400 yuan better than the nearby star-rated hotels with a price of more than 1,000 yuan? Don’t you think it’s strange?
In short, I have a serious complaint to the two front desks! I suggest that you do not choose this hotel! Do not choose this hotel! Do not choose this hotel!!!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your comments. We attach great importance to your opinions. There may be some shortcomings in our work in some aspects, which brought you a bad experience. We are deeply guilty for this. We will immediately conduct a comprehensive review and improvement in all aspects, strengthen employee training, treat every detail more attentively, and strive to improve the quality and level of service. I hope you can give us a chance to improve and experience our service again in the future. I look forward to your next stay. I wish you a happy life and smooth work~
Shihu369
Superior Double Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Facilities: Complete
Sanitation: Very good
Environment: Good
Service: Very good
This time I booked two rooms, both of which were very good in terms of sanitation and environment. Whether it was breakfast or service, they were all very good. My family and I all felt very good.
Original TextTranslated by Google
6/11
Response from Property: Thank you for sharing your experience with us despite your busy schedule. We are also very happy to help you. Your satisfaction with our service is also our motivation. We will wholeheartedly provide you with the best possible attentive service to ensure that every stay is an unforgettable experience. All the hotel staff look forward to seeing you again!
Guest User
Business Double Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room is clean and tidy, the decoration is relatively new, and it is about 10 minutes' walk from the subway station. The transportation is quite convenient, and it takes about 25 minutes to get to the Bund subway station. The breakfast is also quite rich!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. Your satisfaction and praise are the driving force for our continuous progress. Thank you very much for your praise of our hotel. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience. Thank you again for your support and praise!
Guest User
Superior Double Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 3, 2025
During this Spring Festival trip, I traveled to Shanghai, Hangzhou, and Nanjing. To be honest, this Hanting has the best facilities and services among the three hotels, and the buffet is also very rich. There is a park outside the door, and it is also very close to the subway entrance.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,非常感謝您選擇我們的酒店,您的滿意和好評是我們不斷前行的動力源泉。非常感激您對我們酒店的好評。我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評!
Guest User
Business Double Room
Stayed in Dec 2024
Couples
108 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The location is excellent, with Line 10 subway station and bus station nearby, and taxi location is also accurate. The room is the consistent style of Shanghai Hanting - simple, the bed is clean and comfortable, and the bathroom is separated into dry and wet areas. There are restaurants of various grades opposite the hotel, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for sharing your experience with us despite your busy schedule. We are also very happy to help you. Your satisfaction with our service is also our motivation. We will wholeheartedly provide you with the best possible attentive service to ensure that every stay is an unforgettable experience. All the hotel staff look forward to seeing you again!
Guest User
Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The front desk guy provided very good service, the room was clean and odorless, the breakfast was rich and varied, the geographical environment was very good, and there was a ginkgo tree at the door. Recommended
Original TextTranslated by Google
Response from Property: When the day breaks, I hope you have a happy day. When the night falls, I hope you have a sweet sleep. With our company, I hope your smile will be brighter. I am grateful for meeting you, grateful for your recommendation, and look forward to your visit again~~
Guest User
Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Very comfortable and the room was quiet. Clean and hygienic. Attentive service, will stay here next time
Original TextTranslated by Google
Response from Property: Your satisfaction is the ultimate intention of our service. Thank you for your trust and support in the hotel. The hotel has self-service laundry, self-drying, self-service check-in machines, delivery robots and other functional areas waiting for you to experience. The store is strategically located. It is only a 20-minute drive from Hongqiao Airport and Hongqiao High-speed Railway Station. It is convenient for travel. Come back next time!
Colleen
Business Double Room
Stayed in Oct 2024
Solo travelers
66 review
4.0/5
Very Good
Posted on Nov 26, 2024
The hotel service is good, warm and thoughtful; the facilities are quite complete, and the quality is just average. The door handle is obviously loose, but fortunately it does not affect the use. I think the sound insulation effect can only be rated as above average. After closing the window, the car sound outside is still quite obvious; in addition, the words on the control panel are always on, which affects the sleep a little.
The breakfast is very simple, and the temperature is not hot enough, just eat it casually.
The hotel is a little far from the subway station, and it takes some time to walk. It may be faster to walk through the park. This is a matter of opinion.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to write a review for us. Your recognition and suggestions are very important to us. We have recorded minor flaws in room facilities and will promptly arrange maintenance to ensure that subsequent guests have a better experience. Regarding breakfast and sound insulation issues, we will conduct in-depth discussions on improvement measures to improve the quality of food and optimize room sound insulation. The hotel is located a few hundred meters away from the subway station, but the surrounding park scenery is pleasant. I hope it will add a touch of comfort to your trip. We look forward to your visit again and we will serve you wholeheartedly to give you a better hotel experience.
Anonymous User
Superior Double Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I was amazed. Although the room is not big, it is very comfortable and clean. The style is modern and simple. The bed is also very comfortable. Breakfast is from 7 to 10 o'clock, and Costa freshly ground food is provided free of charge during breakfast! There are not many types of breakfast, but the price-performance ratio is very high, and the snacks are delicious! The lady at the front desk said that this is the 3.5 version of Hanting... It's really amazing! I am most conquered by it! ! The location is very good. I came to watch the concert. There is a 808 bus directly opposite. It is about 700 meters away from the subway line 10. It is only five stops after watching the concert! And it goes directly to Hongqiao Airport and the high-speed rail station. It is only two or three kilometers away from Raffles! The stay experience is completely beyond my expectations! Superb! Thank you for the warm service of the beautiful ladies and handsome guys in the hotel!
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for choosing us and recognizing us. We are willing to always uphold our original intention to bring warmth of home to all guests and provide a moment of rest for the tiring journey. We firmly believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We will work hard to correct the shortcomings of the hotel and hope to give you comfortable and satisfactory service next time. I hope to meet you again. Welcome to visit again!