Holiday Inn Express Shanghai Pudong Airport Reviews

Response from Property: Thank you for choosing Holiday Inn Express Shanghai Pudong Airport and sharing your stay experience. We are glad that the hotel's location, the shuttle bus service to and from the airport, the friendliness and enthusiasm of the staff, as well as the convenience of the surrounding area have been recognized by you. Your approval is the driving force for our continuous progress. We will continue to strive to improve the service quality and look forward to providing you with a comfortable stay experience again.​

Response from Property: Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us—from the clean room to the excellent breakfast with a wide range of cuisines, and the convenience of our free airport shuttle.A clean, comfortable room is the foundation of a good stay, and we’re glad our housekeeping team’s efforts to maintain high standards were evident to you. When it comes to breakfast, curating a diverse selection of cuisines is our way of catering to different tastes and ensuring there’s something for everyone—whether you prefer local specialties or international dishes. It brings us joy to know this variety hit the mark!The free airport shuttle is a service we take pride in, designed to make your transit to and from the airport as seamless as possible. We’re glad it added convenience to your trip.Your kind words motivate us to keep up the good work, and we hope to welcome you back soon. Wishing you smooth travels ahead!

Response from Property: Dear Guest,Thank you so much for your enthusiastic review and the heartfelt recommendation—this means the world to our team! We’re absolutely thrilled that our convenient location near the airport, free shuttle bus service, delicious breakfast, and luggage deposit service perfectly catered to your needs, especially for your late-night arrival and early-morning departure.For travelers with such tight or irregular flight schedules, these services are thoughtfully designed to ease the stress of transit: the 24/7 shuttle bus ensures seamless transfers no matter the hour, the luggage deposit lets you relax without the burden of bags, and a satisfying breakfast gives you the energy for early journeys. It brings us immense joy to know we made your late arrival and early departure feel smooth and hassle-free.Your 100% recommendation is the highest praise we could ask for, and it will undoubtedly inspire our team to keep refining these services. Whether guests arrive at midnight or depart at dawn, we’re committed to ensuring they experience the same level of convenience and care. We truly hope to welcome you back whenever your travels bring you this way again.Wishing you safe and wonderful journeys ahead!

Response from Property: Thank you so much for your wonderful review of Holiday Inn Shanghai Pudong Airport! We’re thrilled to hear that Chris and Snow made your early arrival such a pleasant experience with their warm service and the room upgrade—they’ll be delighted to know their efforts left such a great impression.We’re also glad you enjoyed the clean room, complete amenities, convenient location, and airport shuttle. It was our pleasure to prepare the to-go breakfast for your early checkout—we hope it kept you fueled for the day!Your kind words mean the world to us, and we can’t wait to welcome you back soon. Thank you again for choosing us!

Response from Property: Thank you for choosing Holiday Inn Express Shanghai Pudong Airport and sharing such a detailed stay experience. Your recognition and recommendation are a great encouragement to us. We have always been committed to creating a convenient and comfortable accommodation environment for every guest, and taking care of every detail in the service. In the future, we will continue to maintain this dedication, constantly improve the service quality, and strive to bring a more pleasant stay experience to you and all guests. We look forward to your return and the opportunity to continue providing you with satisfactory service.

Response from Property: Dear Guest,Hello! Thank you so much for sharing your positive experience We’re thrilled to hear that our location worked perfectly for your morning flight—being a reliable choice for early travelers is something we strive for, and we’re glad it delivered for you.Your mention of our shuttle buses starting from 4 am warms our hearts—this service is designed specifically to ease the rush of early flights, and knowing it met your needs means a lot. It’s also wonderful to hear you enjoyed our "great staffs and good rooms"—our team works hard to ensure both comfort and care, so your kind words are truly motivating.We hope your morning flight went smoothly, and we’d be delighted to welcome you back whenever your travels bring you through Shanghai again. Until then, wishing you safe and happy journeys!

Response from Property: Dear guest,Thank you for choosing Holiday Inn Express Pudong Airport and taking the time to share your feedback. We're delighted to hear that you found our hotel's location convenient and appreciated our shuttle bus service. It's our aim to make our guests' travel experiences as smooth as possible, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.Best regards,Holiday Inn Express Pudong Airport

Response from Property: Dear guest,Thank you for choosing to stay at Holiday Inn Express Pudong Airport during your transit from Japan. We're truly delighted that our hotel served as an excellent one-night accommodation option for you, given its proximity to the airport. We're glad you found our rooms spacious, and that you appreciated the provided hygiene products, water, tea, and our breakfast offerings. The free shuttle service is something we take pride in to ensure our guests' convenience.We understand your point about the distance from the city center and the associated cost of taking a taxi. It's indeed a consideration for those planning to visit Shanghai. We're sorry for the inconvenience with the Alipay app not working on your phones, but we're glad our reception staff was able to assist you in ordering a taxi. We also acknowledge your feedback regarding the language proficiency of our staff. While we do use translators to bridge the communication gap, we are constantly working on improving our team's English skills to provide a more seamless service.Your comments are valuable to us, and we hope that if your travels bring you back to the area, you'll choose to stay with us again.

Response from Property: Dear guest,Thank you so much for your wonderful review of our Holiday Inn Express Pudong Airport! We are thrilled to hear that you had such a great experience with us.We're delighted that you found our hotel to be amazing and conveniently located near the airport. It's wonderful that you liked your room, noting that it was spacious and exceptionally clean. Our team works hard to maintain high standards of cleanliness, and your recognition means a lot to us.We're also glad that you enjoyed our breakfast. Our culinary team puts a lot of effort into offering a variety of delicious options to start our guests' days off right.Regarding the disposable toiletries, we appreciate your understanding. We have made the decision to limit the provision of certain disposable items as part of our efforts to be more environmentally friendly. However, we do offer essential items like toothbrushes to ensure our guests' convenience.If you have any suggestions on how we can further improve our offerings in terms of toiletries or any other aspect of your stay, we'd love to hear from you.We hope to have the pleasure of welcoming you back to our hotel in the future. Whether you're traveling for business or leisure, we'll do our best to make your next stay even more memorable.Best regards,Holiday Inn Express Pudong Airport

Response from Property: Dear guest,Thank you so much for choosing to stay at Holiday Inn Express Pudong Airport and for taking the time to share your wonderful experience. We're thrilled to hear that you found our hotel to be a great and affordable option for an overnight stay before your early morning flight.We're delighted that our shuttle service from the airport met your expectations, and you appreciated the convenience of being directly transported to the hotel in our large buses. It's also wonderful to know that you found our rooms spacious, clean, and comfortable, with excellent beds that ensured a good night's rest.We're glad you enjoyed our decent breakfast and felt satisfied. And we're pleased that the return shuttle service to the airport was also up to par.Your recommendation means a lot to us and is a great encouragement for our team. We will continue to strive for excellence and provide the best possible service to all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best regards,Holiday Inn Express Pudong Airport

Response from Property: Dear Guest,Thank you for your kind review! We’re delighted to hear that our proximity to the airport, convenient shuttle bus service, and good breakfast buffet made your stay enjoyable.Being close to the airport and offering a reliable shuttle is at the heart of what we do—we want to take the stress out of travel, whether you’re arriving late or heading out early. And we’re glad our breakfast buffet hit the spot too; curating a satisfying spread is our way of ensuring you start your day right.Your feedback encourages us to keep up the good work, and we hope to welcome you back soon. Wishing you smooth journeys ahead!

Response from Property: Dear guest, we’re extremely glad our airport - proximity and clean, smoke - free rooms met your needs for an early - morning flight. Thank you for choosing Holiday Inn Express Pudong Airport. We look forward to welcoming you again.

Response from Property: Dear Guest,Thank you so much for taking the time to share your positive experience at Holiday Inn Express Pudong Airport. We're thrilled to hear that you found our hotel clean and appreciated the ample space for your large luggage. Our location near the airport and the convenience of the free shuttle bus are indeed key features we take pride in, aiming to make your travel as smooth as possible.We're also delighted that you enjoyed the facilities like our gym and laundry room. These amenities are designed to enhance your stay and provide added comfort during your travels.Your feedback is incredibly valuable to us, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,Holiday Inn Express Pudong Airport

Response from Property: Dear guest,Thank you so much for your wonderful review! We're delighted that you found our location convenient, close to both PVG and the Shanghai Astronomy Museum. It's great to hear that you made use of our airport transfer bus and were impressed with our service.We strive to provide top - notch experiences for all our guests, and your feedback motivates us to keep up the good work. We look forward to welcoming you back for another great stay in the future.Best regards,Holiday Inn Express Pudong Airport