Holiday Inn Express Shanghai Pudong Airport

Holiday Inn Express Shanghai Pudong Airport Reviews

Holiday Inn Express Shanghai Pudong Airport

No.850 Airport Drive, Pudong New Area, Shanghai, ChinaView Hotel Details
Holiday Inn Express Shanghai Pudong Airport
Holiday Inn Express Shanghai Pudong AirportHoliday Inn Express Shanghai Pudong AirportHoliday Inn Express Shanghai Pudong Airport
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Holiday Inn Express Shanghai Pudong Airport Guest Reviews

4.4/5
1733 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1733)
Positive reviews(1643)
Reviews with photos/video(213)
Close to airport(419)
Offers pick-up/drop-offs(381)
Convenient location(380)
Easy to get around(369)
Too noisy(125)
Friendly front desk staff(65)
Perfect for business trips(51)
Tasty dinner(6)
Negative reviews(90)
Mona-KM
Superior Queen Room
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Great service! Great staff! Amazing! Would book again! Clean and close to airport!
Response from Property: Dear guest,Oh my! Your words are like the warmest sunshine on a beautiful day, making our whole team feel so proud and grateful. We're overjoyed that you had such an amazing experience with our great service and friendly staff. And we're glad our clean rooms and convenient location near the airport met your expectations. We'll be right here waiting for you to come back and create more wonderful memories together. Thank you from the bottom of our hearts!Best regards,Holiday Inn Express Pudong Airport
Guest User
High Floor Superior Twin Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very clean and new hotel. Good for transit traveller since there is no shuttle bus to nearest subway or bus station. Good breakfast for international traveller. Shuttle bus service to/from airport use the same bus as RAMADA hotel. For those who arrive at T2 in PVG Terminal, you will go to arrival gate no 27 on the 1st floor and wait for shuttle bus on schedule to pick you up to this hotel. Some noise from airplane is still heard in room, but we are very tired, so we did not use provided ear plug. Restaurant, fitness and laundry room for guest use are on the 2nd floor. Vending machine is in the lobby. Staffs is nice. They walk out their way to help me order deliveried food in Chinese apps and send to me in room by robot. All in all, I recommended this hotel for transit traveller.
Response from Property: Thank you for your detailed review! We’re thrilled to hear you found our hotel clean and suitable for transit travelers. We're glad our staff could assist you with ordering food, and we appreciate your recommendations. We hope to welcome you back on your next trip!
Anonymous User
High Floor Superior Double Bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Very nice hotel but a little bit far from the train station named Haitiansan Road Exit 1 about 600 meters.
Response from Property: Thank you for your feedback! We're glad to hear you enjoyed your stay. We appreciate your note about the distance to Haitiansan Road Exit 1 and will consider this for future improvements. Safe travels and we hope to welcome you back soon!
Ariunaa enkhee
High Floor Superior Double Bed Room
Stayed in Aug 2024
Family
28 review
3.7/5
Posted on Sep 11, 2024
the chef is friendly. with delicious breakfast. the room indicator does not work
Response from Property: Dear guests: Hello! We sincerely apologize for not giving you a comfortable stay this time. We attach great importance to the impact of facilities and hygiene on every guest. We will also convey your feedback to the responsible department and make timely corrections. We apologize again for the inconvenience. I wish you success in your work and good health!
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
36 review
4.7/5
Amazing
Posted on Sep 17, 2024
The perfect spot for travelers to stop and rest. It is in very close proximity to the airport and you can get there via their airport shuttle. It is also very close to the metro that can get you into the city in an hour or less. The room was cozy and the breakfast was good.
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear that you found our location convenient and enjoyed the cozy room and breakfast. We look forward to welcoming you back for another comfortable stay. Safe travels!
Richardo 谢少
Superior Queen Room
Stayed in Aug 2024
Business travelers
65 review
4.0/5
Very Good
Posted on Sep 28, 2024
15 mins to the airport, free shuttle every hour. both ways. Clean.
Response from Property: Thank you for your positive feedback! We're glad you enjoyed our convenient location and free shuttle service. We hope to welcome you back soon!
Aaamay
Superior Queen Room
Stayed in Jun 2024
Business travelers
14 review
4.2/5
Very Good
Posted on Aug 1, 2024
Great location, especially if you have an early flight…free shuttle to PVG… only minor issue is walls are a bit thin so you can hear your neighbor if they loud… but not so much you can’t have a good rest …
Response from Property: Thank you for your feedback! We're glad you enjoyed our convenient location and free shuttle service. We apologize for the thin walls and any noise you experienced. We appreciate your understanding and look forward to hosting you again at Holiday Inn Express Pudong Airport.
SYED SALEEM SHAH
Superior Queen Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
My experience of night was awesome because i have to catch my next flight next day so it was very convenient for me and special the shuttle service was awesome it was on time pickup and drop off . I would like to prefer to anyone
Response from Property: Dear Guest,Thank you for your wonderful feedback. We're thrilled to hear that your experience was awesome and that our shuttle service was convenient and timely for you. We appreciate your recommendation and look forward to welcoming you back in the future.Best regards,Holiday Inn Express Pudong Airport
KULVINDER SINGH
Superior Queen Room
Stayed in Dec 2024
Business travelers
16 review
3.7/5
Posted on Jan 7, 2025
fairly good hotel near airport for price/package. . has most things required. . small rooms but does the job.
Response from Property: Dear guest,Thank you for your kind words! We're glad that you think our hotel is fairly good considering the price and package, and that it has most of what you need. True, the rooms might be a bit small, but we're always striving to make sure they serve their purpose well for our guests. Hope to see you again when you pass by next time.Best regards,The Team of Holiday Inn Express Pudong Airport
duanaiaiai
Superior Queen Room
Stayed in Nov 2024
Couples
3 review
4.5/5
Great
Posted on Jan 2, 2025
Such a great location, not to far from the airport (around 5-10mins by car). They provided free shuttle bus picked up & drop-off but for picked-up were not friendly picked up point to guests to find it.
Response from Property: Dear guest,We're really glad that you think our location is great and appreciate our free shuttle bus service for pick-up and drop-off. However, we're truly sorry that the pick-up point wasn't clearly indicated for you, causing inconvenience. We'll definitely look into this matter and make improvements to ensure that our guests can find it easily in the future. Thank you for your valuable feedback and we hope to welcome you back again with a better experience.Best regards,Holiday Inn Express Pudong Airport
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Dec 30, 2024
Conveniently located close to Padong airport. Airport shuttle provided - only 5 mins to domestic terminal. Good breakfast included in room price.
Response from Property: Dear guest,How wonderful it is to know that you were satisfied with our convenient location near Pudong airport and our efficient airport shuttle service! And we're also glad you enjoyed the complimentary breakfast that came with your room rate. We'll keep striving to maintain and even enhance these aspects to offer you an even better experience in the future. Thank you for choosing us and we look forward to welcoming you back again.Best regards,Holiday Inn Express Pudong Airport
Dr. Kenny Loh
High Floor Superior Double Bed Room
Stayed in Jul 2024
Couples
12 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Free bus shuttle to Pudong airport.... Clean room and good breakfast
Response from Property: We apologize for the inconvenience caused by the lack of a bathrobe and the absence of nearby restaurants and convenience stores. We're also sorry to hear that the shower pressure and the lack of a bidet in the bathroom did not meet your expectations. However, we appreciate your continued support and hope to provide you with a more comfortable stay on your next visit.
Gleb Piterskiy
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The hotel coped with its task of getting enough sleep before the flight perfectly. the very good location at the airport and the shuttle service allow you to spend the night and comfortably take off on morning flights.
Response from Property: Dear guest,We're so glad to hear that we managed to help you have a good rest before your flight! It's our aim to offer such convenience with our great location near the airport and the shuttle service. Thank you for your kind words and we hope to see you again whenever you have flights to catch.Holiday Inn Express Pudong Airport
Taryn
Superior Queen Room
Stayed in Nov 2024
Solo travelers
45 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Perfect place for an overnight layover. It was spacious, warm and clean. I’ll be there again in I have another layover. Breakfast could have a few more western options… but otherwise I had a good stay. Free shuttle bus was also so convenient! Thank you
Response from Property: Dear guest,Oh my! We're over the moon to hear that you thought our hotel was a perfect place for an overnight layover and that you enjoyed the spacious, warm and clean environment here. It's truly our pleasure to serve you.We do appreciate your feedback about the breakfast western options. We'll definitely take it into consideration and work on enriching them to meet the diverse needs of our guests.We're also glad that the free shuttle bus added convenience to your stay. And we're looking forward to welcoming you back when you have another layover. Thank you for choosing Holiday Inn Express Pudong Airport and for your kind words.Holiday Inn Express Pudong Airport
Julia trees
Superior 2-bed Room
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Dec 25, 2024
Always a pleasure to stay at this hotel: very convenient and easy to get Disneyland. Always recommend to my friends, I wish th playground nearby can be added
Response from Property: Dear guest,Oh, we're absolutely overjoyed to hear that you always enjoy staying with us and find it so convenient to get to Disneyland! Your recommendation to your friends means the world to us, and it's truly a great honor.Regarding your wish for an additional playground nearby, we've taken note of it. We'll definitely pass this suggestion along to the relevant departments and see if there's any possibility for improvement in the future. We're always striving to make our guests' stays even more enjoyable and fulfilling.Thank you again for your continuous support and kind feedback. We look forward to welcoming you back time and time again.Holiday Inn Express Pudong Airport