Panyang Road 66 Long No.6, Minhang District, Shanghai, ChinaView Hotel Details
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Shanghai KACUNM Hotels Guest Reviews
9.1/10
Good
385 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.0
Cleanliness9.1
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All reviews(385)
Positive reviews(372)
Reviews with photos/video(93)
Friendly front desk staff(38)
Classy environment(32)
Large rooms(26)
Perfect for business trips(11)
Good sound insulation(9)
Well decorated(8)
Strange smell in room(6)
Easy to call taxis(5)
Negative reviews(13)
PHAN MINH TIEN
Business 2-bed Room
Stayed in Mar 2025
Business travelers
1 review
8.0/10
Very Good
Posted on Apr 12, 2025
Everything is fine. But they don't have the service to order the food from restaurant, just drink and snacks.
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services. We are very happy to know that you like the hotel. We are committed to providing guests with sincere services. We have also fed back your opinions to the restaurant department for improvement and provide meal delivery and ordering services. We look forward to your visit again! Shanghai Kaichang Hotel
Anonymous User
Business Queen Room
Stayed in Jul 2023
Business travelers
7 review
10.0/10
Outstanding
Posted on Aug 30, 2023
Had a very good stay. Picked it randomly and was a very good decision. The hotel is in a good location. The rooms are very clean, amenities are very nice. The shower is simply awesome. Like Jungle rain. The detailing of necessities was well taken care of. Absolutely recommendable. I wasn't expecting a good breakfast. However to my surprise it was very good too. All in all, a very good stay and definitely will come back again.
Response from Property: Dear KaiChang VIP, thank you for your feedback on the hotel! We are pleased to learn that you are satisfied with the hotel service. We are committed to providing guests with warmth like home. Your satisfaction is our greatest happiness, and we look forward to your next visit! Shanghai Kaichang Hotel
Zain 80
Business 2-bed Room
Stayed in May 2024
Business travelers
19 review
7.5/10
Posted on Jun 23, 2024
Pleasant stay
Response from Property: Dear Kaichang VIP, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services. We are pleased to learn of your love for the hotel and are committed to providing sincere service to our guests. We look forward to your next visit! Shanghai Kaichang Hotel.
gmqdd
Business 2-bed Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 7, 2025
I brought my children to Shanghai for the Qingming Festival and booked the Kaichang Hotel online. The hotel is very new, the lobby is very beautiful, and the service is also very good.
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services. We are glad to know that you like the hotel. We are committed to providing sincere services to our guests and look forward to your visit again! Shanghai Kaichang Hotel
Guest User
Superior Queen Room
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 29, 2025
The overall environment and sanitation are good, especially the front desk beauty Feng Jiao's service is particularly warm and thoughtful. I like the warm and thoughtful service of the little beauty, especially professional. I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Guest User
Business Queen Room
Stayed in Feb 2025
Other
3 review
1.0/10
Posted on Mar 25, 2025
The hygiene is terrible. There are blood stains on the cabinets. It is very dirty. The hotel is also very smelly. The smell is very bad. I showed the front desk photos of the dirty room and the two people were indifferent. Don't stay here
Original TextTranslated by Google
Response from Property: Dear VIP Kaichang, the hotel received this feedback when you checked out. We immediately checked the situation in your room. It was actually coffee stains, not blood stains. Please understand and don't worry. We also negotiated with you to cancel the order and refund all the room fees. Ctrip also agreed. Your order fee has been fully refunded. Please pay attention to the refund status of your account. The two-day stay experience did not satisfy you. It was our mistake. We hope and have the confidence to do better. Thank you for your criticism and correction. Looking forward to your next visit!
Guest User
Superior Queen Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Very good, the room is very smart, the room is also very clean, the bathroom is separated into wet and dry areas, Kylie at the hotel front desk is very enthusiastic and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Wuhuiputixin
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
218 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Checked in on December 31, 2024 ~ Shanghai Kaichang Hotel, 🏠The room is clean and sanitary, overall good, there is a small refrigerator, no washing machine, be careful when using the 🛁 bathtub, 🛁If there is water next to the bathtub, don't wear disposable slippers, otherwise it is easy to slip, the hotel has an elevator
Original TextTranslated by Google
6/20
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Anonymous User
Superior Queen Room
Stayed in Dec 2024
Family
42 review
10.0/10
Outstanding
Posted on Feb 2, 2025
The room is relatively large, simple and generous. You can order takeout and there is a robot to deliver the food, which is good. The hotel breakfast is relatively simple and filling. The hotel is a little far from the city center, and it is convenient to drive by yourself
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Nov 13, 2024
Environment: The lobby is bright and spacious, and there is a faint fragrance as soon as you enter the door, which makes people feel very comfortable. Hygiene: The room is clean and tidy, and the dry and wet areas are separated. Service: The young man named Qu at the front desk has very good service and professional attitude.
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Guest User
Business 2-bed Room
Stayed in Sep 2024
Other
3 review
10.0/10
Outstanding
Posted on Oct 20, 2024
The room is spacious, the front desk lady has a good service attitude, the hotel facilities are OK, I especially like the room space, it is very convenient to eat and travel around, I will still choose this hotel in the future
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Binbinyouli23412
Superior Queen Room
Stayed in Feb 2025
Business travelers
25 review
10.0/10
Outstanding
Posted on Mar 14, 2025
The hotel is in a good location, it is very convenient to go to Hongqiao Hospital and the Convention and Exhibition Center, and there are many restaurants around. The front desk staff has a good service attitude. Especially Xiao Lei's enthusiastic, thoughtful and meticulous service.
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
Mojiea0109
Superior Queen Room
Stayed in Feb 2025
Business travelers
76 review
9.0/10
Great
Posted on Mar 29, 2025
The hotel is cost-effective, with complete supporting facilities around it. There are many hotels in the commercial street, and it is convenient to take a taxi. The front desk service is also OK. The room is warm and comfortable, the bed is very comfortable to sleep on, the sound insulation is also very good, and the location is OK. I will stay here again next time I come on a business trip.
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services! We are very happy to know that you are satisfied with our hotel. We are committed to providing guests with home-like warmth. Your satisfaction is our greatest happiness. We look forward to your visit again! Shanghai Kaichang Hotel
ylzlrp
Superior 2-bed Room
Stayed in Jul 2024
Family
16 review
10.0/10
Outstanding
Posted on Aug 13, 2024
The room is new and clean, the facilities are great, the shower room is great, the shower is very comfortable, the room is also large, there are two sofas, it is great to entertain guests, the breakfast is also good, the wonton is delicious, there are many cakes
Original TextTranslated by Google
Response from Property: 尊敬的愷暢貴賓,感謝您選擇上海愷暢酒店並抽出寶貴時間對我們的服務進行評價!很高興得知您對我們酒店的滿意,我們致力於為客人提供如同家一般的温暖,您的滿意就是我們最大的幸福,期待您的再次光臨!上海愷暢酒店
Anonymous User
Superior 2-bed Room
Stayed in Jun 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jul 21, 2024
The room is clean and simple, the front desk responds promptly, the girls are great, especially Xiao Xu is serious and patient. Five-star praise. The view from the balcony is also very good, you can have a drink and eat. !
Original TextTranslated by Google
Response from Property: Dear Kaichang guest, thank you for choosing Shanghai Kaichang Hotel and taking the time to evaluate our services. We are glad to know that you like the hotel. We are committed to providing sincere service to our guests and look forward to your visit again! Shanghai Kaichang Hotel