UrCove by HYATT Shanghai Jinqiao Center

UrCove by HYATT Shanghai Jinqiao Center Reviews

UrCove by HYATT Shanghai Jinqiao Center

222 Jintai Road, Pudong New Area, Shanghai, ChinaView Hotel Details
UrCove by HYATT Shanghai Jinqiao Center
UrCove by HYATT Shanghai Jinqiao CenterUrCove by HYATT Shanghai Jinqiao CenterUrCove by HYATT Shanghai Jinqiao Center
Check available rooms for your travel dates
We Price Match
1 night

UrCove by HYATT Shanghai Jinqiao Center Guest Reviews

4.6/5
Very Good
1111 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1111)
Positive reviews(1076)
Reviews with photos/video(175)
Awesome amenities(141)
Friendly front desk staff(78)
Delicious breakfast(60)
Convenient parking(42)
Perfect for business trips(32)
Tasty coffee(13)
Excellent room layout(10)
Close to metro(8)
Negative reviews(35)
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
Good experience in the hotel. Very convenient, with a lot restaurants locate within 1km
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Rachel Xu
Martín
Superior Double Room
Stayed in Oct 2024
Business travelers
9 review
3.2/5
Posted on Nov 23, 2024
Regular hotel, a little dirty, the towels are low quality and the pressure of the water is low
Response from Property: 尊敬的賓客,您的滿意是我們不懈追求的目標,感謝您選擇逸扉酒店。在這裏,我們以心待客,傾聽您的需求,有任何問題你都可以聯繫我們,我們一定會及時幫您處理。真誠期待與您保持長久的友誼,歡迎您隨時再次光臨,與我們共度愉快時光----- 總經理:Rachel 許
Guest User
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 12, 2023
It was pleasant to stay in this hotel. Breakfast was good. The lobby people are not so good to speak English, but we could understand what we need.
Response from Property: Dear Guest:Thank you for sharing your experience at the UrCove by HYATT Shanghai Jinqiao Center Hotel.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service,we will also do more English training for our employeesThank you again for your time and come visit us again soon!~General Manager Hans Lu
Anonymous User
Deluxe Double Room
Stayed in Dec 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 23, 2024
Location is not ideal but the hotel itself is nice. Rooms are spacious and relatively clean. Bathroom and shower are clean too. Staff is kind. Would stay again.
Response from Property: 尊敬的賓客您好,感謝您的入住與讚賞。很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住體驗,熱切期待您的再次光臨!祝您生活愉快~ 酒店總經理 Jerry穆
Ranjan Varghese
Superior Double Room
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Excellent
Response from Property: 最好的旅行就是在逸扉有一種久違的感動,而在千萬人之中,沒有早一步,也沒有遲一步,逸扉慶幸遇見你,有錯過才會有新的遇見,希望再次與您不期而遇!總經理--Rachel 許
Douzidds
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
44 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Washlet, a Hyatt hotel ~ everything is there, check-in was smooth, service was very friendly, hygiene was good, the hotel is in a good location, will stay again
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust in Yifei, and thank you for your praise and strong recommendation! The hotel is located in a bustling area, with the prosperity and convenience of the city. The hotel has a rich variety of buffet breakfasts, exquisite and delicious light meals and coffee, tea and beverage restaurants and other comprehensive services. It is also equipped with a 24-hour self-service laundry room and gym, and is committed to providing each guest with a better experience and service. Looking forward to your next stay! Hotel General Manager Rachel Xu
Zhizhizhizhizhizhizhizhi
Superior Double Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The service is really satisfactory. They treat the children at home very carefully and gently, and will take the initiative to change a quiet room for us. The breakfast is also very good. The most worth mentioning is the capsule coffee, which I like very much.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對上海金橋中心逸扉酒店的喜愛與支持,您的滿意是我們最大的動力與使命。在逸扉酒店,我們以心待客,傾心傾聽您的需求,為您提供優質的服務。期待與您保持長期的友誼,願意為您帶來更多美好的入住體驗,期待您的再次光臨。------ 總經理: Rachel 許
coca.❤️
Superior Double Room
Stayed in Nov 2024
Solo travelers
8 review
3.5/5
Posted on Dec 29, 2024
First of all, I want to say that the lobby environment of Yifei is very good. It feels really different when you enter the door👍. I originally booked a high-end king-size bed, but the front desk upgraded it to a deluxe king-size bed😎. Thank you🙏. I have stayed here many times and basically got an upgrade every time👍! But the parking lot is really bad. It was fine when I went in the day before yesterday. I checked out the next day and went to the parking lot to pick up the car. Oh my god, the parking lot is under construction and the car body is full of dust👎. Super bad review👎👎. The car was washed in vain. I am very angry😡
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常抱歉,為了給客人更好的入住體驗,最近一週停車場在拓建。可能會有灰塵,沾染到您的愛車,若本週還有入住計劃,可停在B1樓停車場。深感抱歉! 酒店總經理 Rachel 許
Guest User
Superior Double Room
Stayed in Nov 2024
Other
15 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The environment is elegant, the service is thoughtful, the check-in experience is great, the front desk staff is warm and thoughtful, it feels like home, the room is quiet and comfortable, the bedding is comfortable, I slept soundly, the hotel is clean and tidy, the atmosphere is warm, highly recommended!
Original TextTranslated by Google
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate of meeting you, Yifei has become a better self! I am very happy that the guests can spend a relaxing and enjoyable journey here. Yifei can also bring you more value-added services. I look forward to your visit again! General Manager—Rachel Xu
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
21 review
3.1/5
Posted on Nov 17, 2024
I have stayed at Yifei for many times. The location is easy to find. I clearly feel that the cleaning and room service are getting worse and worse. First, I usually stay for two consecutive days. On the first day of cleaning, the water was not drinkable, and no new water was put in. Why didn't they put two days of water for the price of the two-day room? Second, the bathroom floor was not cleaned. The hair on the floor was still there after cleaning the day before. What's the situation? I didn't pay for two days' room fee? Just this service? Third, there is a problem with the air conditioner. The front desk said that Shanghai has time and temperature requirements for heating. The hot air in the hotel on this day is cold. But when I stayed in other hotels in Shanghai at the end of October, the hot air of the air conditioner could be used normally. You can't lower the cleaning standards of the guest room just because you stay consecutively? You can't not put new water in just because the guests don't drink it, right?
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at our Yi Fei Hotel. We are sorry for any unpleasantness that happened during your stay. We will definitely work hard to make corrections and strive to do better. We have adjusted the air conditioner to heating mode on the 18th and it can be used normally. Welcome to visit again and wish you a happy life! General Manager—Rachel Xu
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 15, 2024
this Hygiene: very good Environment: beautiful environment Service: The front desk is very welcoming Facilities: very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of our hotel. Your recognition is an inexhaustible motivation for us to continue to work hard. Thank you also for your praise and recommendation despite your busy schedule. We are also honored to provide you with high-quality service. We always believe that a good reputation must come from the most sincere satisfaction of our guests. We will definitely work harder and look forward to your next trip. We can provide you with more perfect services. I wish you a happy life! General Manager: Rachel Xu
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel stay experience is very good, the service is considerate and thoughtful, the facilities are complete and comfortable, the front desk is very enthusiastic and the service is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust in Yifei, and thank you for your praise and strong recommendation! The hotel is located in a bustling area, with the prosperity and convenience of the city. The hotel has a rich variety of buffet breakfasts, exquisite and delicious light meals and coffee, tea and beverage restaurants and other comprehensive services. It is also equipped with a 24-hour self-service laundry room and gym, and is committed to providing each guest with a better experience and service. Looking forward to your next stay! Hotel General Manager Rachel Xu
Zhenshibale!
Featured Executive Room (Double bed)
Stayed in Sep 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Not far from Disneyland, no traffic jams on People's Square, very good Facilities: very new, the room I booked is very large and comfortable Sanitation: very clean Environment: OK Service: very welcoming, the front desk and the aunt who cleans the room are all good, thumbs up
Original TextTranslated by Google
Response from Property: 世有伯樂,然後有千里馬。正因為有了您的支持,逸扉酒店的力量變得更加強大了。感謝您對我們的肯定及喜愛,這都是我們應該做的,期待下次和您能有更多更美好的回憶!總經理---Rachel 許
Anonymous User
Featured Executive Room (Double bed)
Stayed in Aug 2024
Business travelers
4 review
1.3/5
Posted on Sep 21, 2024
There is not much to say, just look at the photos. As a hotel in the non-central area of ​​Pudong, Shanghai, with a price of 800+ yuan per day, the facilities and sanitation are basically at the level of a budget hotel, and it is not a good budget hotel. It is shabby, dirty, and one of the worst 4-star hotels I have stayed in in recent years. I used to stay in Yifei in Shenzhen and it was very comfortable, so I came here for the same brand, but the result is really hard to describe. The transportation is inconvenient, the dining is inconvenient, and you can't borrow an umbrella from the front desk on rainy days. It is almost useless.
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay in our hotel. The hotel price is different every day, divided into exhibition and non-exhibition midweek and weekend. The day you check in is the peak period of the exhibition. If you have any suggestions for the hotel, you are welcome to contact and communicate with our staff at any time. Shanghai Jinqiao Center Yifei Hotel was newly renovated in 2022. The hotel was formerly a 10-year-old star hotel. The executive king room you stay in is equipped with Dyson hair dryer and Peet's coffee capsules. Our Chinese and Western buffet breakfast varieties are as many as 130. We look forward to your stay again. I wish you a happy life and smooth work! ~ Hotel General Manager Rachel Xu
kit ⚽️
Superior Double Room
Stayed in Aug 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Facilities: Very new Hygiene: Clean Service: Very good Environment: Very rich breakfast The only thing I don't like is that the lighting is a little dim! Overall it's perfect. Helped me upgrade the room to a super big one. The coffee machine is super premium coffee! Very addictive! Overall it's worth it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every requirement of our guests is what we strive for. We will definitely work harder to create a more comfortable stay experience for our guests. We look forward to providing you with more perfect services during your next trip~ Hotel General Manager Rachel Xu