DoubleTree by Hilton Shah Alam I-City
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1 room, 2 adults, 0 children
All properties in Shah Alam

DoubleTree by Hilton Shah Alam I-City

No.1 of Premium Hotels in Shah Alam
Finance Avenue, Shah Alam, Selangor, 40000, Malaysia
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hotel overview picture
Last booked 7 hrs ago
Highlights
Varied breakfast
Ideal location
Excellent service
Sparkling clean
Lots to do
Amenities
Golf course
Outdoor swimming poolFree
Sauna
Spa
Massage room
Gym
Private parking
Bar
All amenities
Property Description
The DoubleTree by Hilton Shah Alam sits in the heart of bustling i-City. Business and leisure coexist, with a convention center, a shopping mall, and a 72-acre theme park all within one kilometer of the hotel.
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9.4/10
Amazing
Great place. Delicious breakfast spread..
All 929 reviews
Surroundings
Metro: Padang Jawa
(3.8 km)
Metro: Bukit Badak
(6.0 km)
Airport: Sultan Abdul Aziz Shah Airport
(20.7 km)
Airport: Kuala Lumpur International Airport
(53.1 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

KING DELUXE SUITE
10

KING DELUXE SUITE

1 King bed
43m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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KING GUEST ROOM
10

KING GUEST ROOM

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Twin Deluxe Room Park View
12

Twin Deluxe Room Park View

2 Single bed
32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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King Deluxe Room Park View
10

King Deluxe Room Park View

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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TWIN GUEST ROOM
8

TWIN GUEST ROOM

2 Single bed
33m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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KING PREMIUM SUITE
7

KING PREMIUM SUITE

1 King bed
54m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Room Details
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KING ACCESSIBLE ROOM
5

KING ACCESSIBLE ROOM

1 King bed
30m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Guest Reviews

9.4/10
Amazing
929 reviews
Verified Reviews
  • Cleanliness9.6
  • Amenities9.3
  • Location9.4
  • Service9.4
Average for similar properties in Shah Alam
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Great place. Delicious breakfast spread..
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Started with not so good, but it turned out well... I had requested a connecting or side-by-side room when placing my booking. Unfortunately, during check-in at around 1:00 a.m., I was informed that none of my requests could be fulfilled. The process was frustrating, as the discussion took a long time and even the photocopying of my passport was unnecessarily delayed. To add to the inconvenience, I was asked to return at 12:00 p.m. the next day to check for availability of a connecting room, yet no note or follow-up was arranged to make this process smoother for me. Overall, the check-in experience left me feeling disappointed and unvalued as a guest. The following morning, before 12:00 p.m., I approached the concierge again, where I was attended to by Durgha. I would like to sincerely compliment her for her outstanding service. She was attentive, professional, and immediately took ownership of my request. Unlike the night before, she went the extra mile by proactively placing a note to ensure I could be given a connecting room once the adjacent room was checked out. When I returned later, she had already prepared the key for me, making the handover seamless and hassle-free. Her warm attitude, efficiency, and genuine care transformed what had initially been a disappointing experience into a positive and memorable one. I deeply appreciate her assistance and would like to thank her for representing DoubleTree’s hospitality at its very best. Please extend my gratitude to her, and I hope her excellent service can be recognized and commended.
L‍i‍a‍n‍.‍K
September 7, 2025
5 stars hotel with good service. First time I am staying in Doubletree by Hilton. Overall the hotel service is good from reception till housekeeping. When I checked in the room, the sofa was missing from my room, and also the bathroom window blind was faulty, but the issues were resolved promptly after my request. Hotel food is delicious as well. The only thing is the location is remote, far from city center, not much shopping option. But it is near to the place where I need to head to the next day.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2025
接待耐心熱情。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2025
Pleasant stay here. Highly recommend for a good stay in Shah Alam city.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 6, 2025
Everything was okay...
T‍s‍.‍ ‍D‍r‍.‍ ‍A‍l‍i‍a‍ ‍A‍m‍i‍r‍a‍ ‍A‍b‍d‍ ‍R‍a‍h‍m‍a‍n
September 5, 2025
Everything was okay. Ive always love their warm cookies. The only thing that was off was the Grab’s collection point. Was at level LG3, then u have to walk all the way to the collection point which is kinda smelly and far. I wish the management could do something about the collection point. It would be better if the point is placed near the lift. Other than that, i think everything is good! Varieties selections on buffet spread. They even serve ice cream in the morning!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
September 4, 2025
Very convenient and premium hotel, but the reception is just 1 person who working
n‍l‍h‍o‍t‍e‍l‍ ‍b‍o‍o‍k‍i‍n‍g
September 4, 2025
Highly recommend

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Multi-function room
2 Restaurants
Restaurant 1
Style: A la carte
Open for: Dinner
Dining options: Reservations available, Property guests only
Business hours: [Mon - Thurs,Sun] 18:30-22:00
Restaurant 2
Style: Buffet
Open for: Dinner
Business hours: [Fri - Sat] 18:30-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 5.00 (approx. VND 31,300) Per entry. Limited parking spaces Reservation not possible
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 39.00 (approx. VND 244,139) per person
Children 13–17 years old
MYR 78.00 (approx. VND 488,277) per person
Adult
Buffet:MYR 78.00 (approx. VND 488,277) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2022
  • Number of Rooms: 300
Phone:+60-3-56500200
Email:Doubletreeshahalam.info@hilton.com
The DoubleTree by Hilton Shah Alam sits in the heart of bustling i-City. Business and leisure coexist, with a convention center, a shopping mall, and a 72-acre theme park all within one kilometer of the hotel.

The DoubleTree by Hilton Shah Alam features modern conveniences suited to savvy business and leisure travelers. The hotel offers 300 technologically advanced guest rooms fitted with modern amenities such as a digital key, spacious work areas, and high-speed internet access. Wireless high-speed internet access is also available in all guest rooms and public areas.

The DoubleTree by Hilton Shah Alam i-City has 5,500 square meters of pillar-free meeting rooms and banquet facilities, including a Grand Ballroom and the sophisticated multievent hall on Level 2. All of our comprehensive meeting rooms offer state-of-the-art audio-visual equipment, quality catering services, and Hilton hospitality to bring every conference reception or seminar to life.

Nearby attractions include the iconic Blue Mosque and Central i-City Mall. When it is time to unwind, visit the hotel spa or take in the sweeping views from the outdoor pool. The hotel facilities also include a well-equipped fitness room and a game room.

The hotel is located close to the prime manufacturing hub and facilities of Shah Alam such as Panasonic, Toyota, Nestle, and Pharmaniaga. It is well connected to major highways such as the Federal Highway, New Klang Valley Expressway, and West Coast Expressway. The hotel is 55 kilometers from Kuala Lumpur International Airport (KUL) and 23 kilometers from Sultan Abdul Aziz Shah Airport (SZB).

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton Shah Alam I-City?

The cancellation policy for DoubleTree by Hilton Shah Alam I-City varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton Shah Alam I-City?

Standard check-in time at DoubleTree by Hilton Shah Alam I-City is 15:00 and check-out time is 12:00.

Can I bring my pet inside the DoubleTree by Hilton Shah Alam I-City?

As much as we love pets, unfortunately, we are unable to accommodate them in DoubleTree by Hilton Shah Alam I-City.

How far is the DoubleTree by Hilton Shah Alam I-City from the closest airport?

The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 24 mins from hotel by car (20.7 km).

Is airport shuttle service offered by DoubleTree by Hilton Shah Alam I-City ?

No, the DoubleTree by Hilton Shah Alam I-City doesn't offer airport transfer services.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport21.15KM
Nearest Train StationKlang Railway Station
Distance to Train Station8.75KM
Nearest Subway StationPadang Jawa
Distance to Subway Station3.8KM
Average Price FromVND3227936
Hotel Star Rating5