Guest User
February 18, 2025
Booked this place over the phone (4 nights) and asked if there is any deals with G’day or other memberships, they said no. After the office was closed,I tried to book our friends in on their website and find out that they have “special” on. Next day I went to ask if they can give us the same deal (stay 4 pay for 3),unfortunately the receptionist Kylie was not willing to budge and explained, that to get that deal I had to ask for it literally. (I thought, I had over the phone at the first place…). She came up with all the excuses and technicalities why we can’t get it. Anyway ,in the end I was called a bully for respectfully asking questions. Bottom line is, the caravan park is lovely with nice facilities, but Kylie and her husband were full of themselves and not wanting to hear anything from me. Therefore giving 1* for greedy inflexible staff.