Quality Inn & Suites Sevierville - Pigeon Forge

This location is one our family has used several times in the past. It may be older but is well maintained. Check in was easy and the attendant friendly as was check out. The onsite manager was friendly when encountered. The indoor pool is where our granddaughter spent most of her time. She loved it and averaged 4 hours per day in the pool with a friend she made who was also staying here. Our only complaint was the unsupervised teens who took over the pool when a storm came up and they were rowdy and splashing and we finally told our child to get out and return to the room. This was the parents' fault not the management as these boys were old enough to respect the younger swimmers. Since the location is older there are a few minor upkeep issues they may want to consider when doing improvement: the shower head is loose from the wall, veneer in the bath cabinet needs to be repaired as some is chipped off and one lamp in our suite was broken. We also had to request that the room be cleaned more often and to have the mirrors cleaned as there were handprints on them when we arrived. They also need to pay more attention to replacing light bulbs in the rooms. Overall, we enjoyed the quiet of this location and the comfort of the suite. We will stay again.

Older, room remodels shoddy. Was clean. Reserved a hot tub room. Hot tub did not work. You get what you pay for.

Go here every year for a work event . Will be back . Front desk staff I believe his name was Tolar (sorry I have a terrible memory with names ) and the manager went above and beyond when I lost my phone here from out of state . The hotel is safe in terms of the parking lot / vehicles not only that the housekeeping staff is very thoughtful and also honest - in 3/4 years never had anything gone missing .