Country Inn & Suites by Radisson, Columbia at Harbison, SC

The service is really good only because she had the movie The second room wasn't clean and the third room was also not very clean but it was at least cleaner than the second round that I got it that I was in .. also trip kind of sucks itself because the platform it is because I ordered a suite and I paid extra for suite but that's not what they consider a suite so I had a double queen room

The hotel itself was amazing! Beds comfy, slept very well! Room smelled horrible, light flickered, desk was notified, bathroom had hair everywhere, beer caps, on the floor, room had an odor. Yes I cleaned up the room prior to me staying completely in the room. TV wouldn’t stay on. Fridge rattled all night, pillows were comfortable though. Unfortunately, the reservation was non refundable so we had to stay. Otherwise we probably would have left and for the price we weren’t losing that amount of money. The location I have to admit is perfect, close to everything, shopping, food, gas, interstate you name it. The staff, I can’t speak enough on the staff, friendly, kind and very welcoming. This isn’t my usual hotel when I come to Columbia, but it was a stay.

Really dated. The room wasn't as bad as I thought it was going to be, as old as the property is it's pretty well cleaned and maintained throughout. All the amenities were closed but honestly I wasn't going to use them anyway so that's fine. Bed was lumpy as you expect in a hotel in this price range, if you sleep on top of the comforter and bring a blanket it really isn't even noticeable. There was a feeling of "there are people staying here that live and work in hotel rooms" but nothing in your face. Couple interactions I have with the staff were pleasant, we had a communication issue about rebooking a new reservation to extend the stay and the gentleman handled it wonderfully. At the end of the day it was my own error and not getting all the details when I did it. The staff was overall above average for any property of any price. This isn't a Marriott courtyard or a Hilton, but it is the cleanest and most quiet place within a mile or two that you can sleep. It's also the only place within that distance which doesn't make you feel like you're going to wake up to an episode of cops. If you're trying to stay in the area look at this hotel before the others within 1-2 miles.

My room was cleaned and the staff very attentive. The property is in need of a refresher. Peeling wallpaper, old soiled carpet

After finding stained bedding, dirty windows, walls, curtains, rug, furniture, and a ear piercing fire alarm, that went off every single morning, four days in a row, customer Service took no responsibility and gaslighted myself and the situation. I would’ve been fine knowing that the person in charge felt a little sympathetic. I am a very positive person, but this was just a learning experience and nothing more. I learned I won’t go back there again.

GO SOMEWHERE ELSE Other than an extremely comfortable bed, everything else rates barely a 1. And before you say “why not move to a different hotel”; it was college graduation weekend and rooms were very scarce and extremely overpriced. The property is filthy, unkempt, things broken everywhere, pool/jacuzzi and fitness center “out of order”, could not get a blanket for the pull out sofa (was told that they did not have an extra blanket anywhere on the property), outside littered with trash and over grown weeds, etc. we used to love this brand, but our view has been changed. Tried to reach the management company (Piney Creek Investments), and could not locate them. They have been removed from BBB.