Mara Serena Safari Lodge
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Mara Serena Safari Lodge

The Mara Triangle Conservancy, Maasai Mara Game Reserve, Serena, Narok, 00200, Kenya
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hotel overview picture
Highlights
Ideal location
Great views
Airport pick-up available
Lots to do
Free parking
Amenities
Outdoor swimming pool
Hiking
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
Bar
All amenities
Property Description
With a stay at Mara Serena Safari Lodge in Maasai Mara, you'll be 1.6 mi (2.6 km) from Mara River and 11.8 mi (19 km) from Maasai Mara National Reserve. This family-friendly lodge is 13.4 mi (21.5 km) from Oloololo Gate and 27.1 mi (43.7 km) from Musiara Gate.
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9.0/10
Great
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 48 reviews
Surroundings
Airport: Mara Serena Airport
(2.1 km)
Airport: Kichwa Tembo Airport
(24.9 km)
Landmarks: Mara Triangle
(430m)
Landmarks: Mara river
(2.2 km)
Landmarks: Eluai Campsite
(2.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Standard King Room

1 king bed
Has window
Landmark view
Balcony
Shampoo
Soap
Room Details
Check Availability
4

Standard Room

2 single beds and 1 king bed
Has window
Non-smoking
Private bathroom
Bathtub
Electric fan
Landmark view
Room Details
Check Availability

Suite

1 king bed
Has window
Landmark view
Balcony
Shampoo
Soap
Room Details
Check Availability

Guest Reviews

9.0/10
Great
48 reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location9.0
  • Service9.0
Average for similar properties in Serena
Most Mentioned
Review summary
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Service Quality: Guests consistently praised the warm and efficient service, with staff making visitors feel at home. The hospitality is noted for its personal touch, where staff go above and beyond to cater to guest needs, creating a welcoming atmosphere.
A‍n‍s‍h‍u‍k‍_‍p‍a‍l‍_‍c
October 5, 2025
We had a truly wonderful stay at Mara Serena Safari Lodge, right inside the beautiful Mara Triangle. The location is unbeatable — surrounded by nature with stunning views of the plains and wildlife all around. The rooms were clean, comfortable, and perfectly designed to blend into the natural setting. The food was excellent, fresh, and full of variety. A special thank you to Edwin, who served us so kindly at the restaurant. He was attentive, friendly, and great with our kids, ensuring they enjoyed their meals from the excellent kids’ menu. The staff, service, and atmosphere made our stay absolutely unforgettable. ⭐️⭐️⭐️⭐️⭐️ Highly recommended for anyone visiting the Masai Mara!
P‍a‍r‍c‍y‍W‍i‍l‍t‍s‍h‍i‍r‍e
September 24, 2025
Amazing position overlooking the Reserve. Great food. This is the kind of place I imagined when booking a Kenyan Safari. A good place to take a balloon ride.
m‍u‍m‍o‍f‍t‍w‍i‍n‍s‍b‍o‍y‍s
August 28, 2025
We spent two nights at the Serena whilst doing safari around the Masai Mara. The hotel is authentic to its surroundings, the views are incredible, the service is exemplary. The rooms are spotless, authentic and have everything you need. The baboons are hilarious and add to the property’s charm. Please don’t listen to any negative reviews this is Kenya and the Masai Mara it’s what we came here for. Special thanks to Moses at the bar, Bernard in the restaurant and Richard for looking after our rooms. You are all assets to the Serena they are lucky to have you.
j‍o‍s‍e‍p‍h‍ ‍i
June 26, 2025
I had a fantastic stay at Mara Serena! The food was consistently delicious with a great variety at every meal. The rooms were very comfortable, well-maintained, and spotlessly clean — a perfect retreat after a long day out in the wild. The views from the lodge are stunning, and the entire experience truly captures the magic of the Masai Mara. From game drives to the warm hospitality of the staff, everything was top-notch. Highly recommended for anyone looking to enjoy the best of nature without compromising on comfort.
M‍i‍c‍h‍u‍ ‍M
June 20, 2025
I will start with what I loved most The staff are the best I’ve ever seen It’s like I’m home They’re extremely homley It felt like home It’s like a livelihood It was so nice♥️ I surely will visit again and again The serene is also awesome it’s a beautiful break from the norms I enjoyed it The Game drive is relaxing and I also loooooved how I’d see some small cute animals as I headed to my room♥️
J‍W‍r‍i‍g‍h‍t‍1‍9‍5‍4
November 14, 2025
We had room 32 so almost at the end so uphill with steps to go back to reception & restaurant. Fennity was very friendly and lovely and rest of the staff were very attentive. Food was excellent! Game drives were fantastic and saw loads of animals. A very special place to go.
a‍v‍i‍s‍h‍i‍2‍8
October 30, 2025
We had an amazing time at the Mara Serena safari lodge. We were travelling with our four year old twin sons. The entire staff was very warm, welcoming and went out of their way to help with the children. The service is prompt and professional and the hotel has a beautiful view of the Mara . Our driver Ben who took us on safaris was also very good and knowledgeable and we had some great sightings. The hotel is ideally located only 5 minutes away from the airstrip and the reserve. Highly recommended!
K‍a‍r‍i‍a‍S‍_‍1‍2‍3
September 29, 2025
We previously booked a trip to this place, which sadly had to be cancelled due to a family bereavement. Some time has passed since, however we are trying to make a new booking and have reached out to the Mara team more than once, however nobody has replied. Not what I would expect from this category of lodge.

Services & Amenities

Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 10:00–19:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]06:00–24:00

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 74
Phone:+254-732-123333+254-736-595900+254-736-595901
Email:reservations.africa@serenahotels.com
With a stay at Mara Serena Safari Lodge in Maasai Mara, you'll be 1.6 mi (2.6 km) from Mara River and 11.8 mi (19 km) from Maasai Mara National Reserve. This family-friendly lodge is 13.4 mi (21.5 km) from Oloololo Gate and 27.1 mi (43.7 km) from Musiara Gate.

You can experience a safari, and enjoy an outdoor pool and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Make yourself at home in one of the 74 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Frequently Asked Questions

What’s the cancellation policy at Mara Serena Safari Lodge?

The cancellation policy at Mara Serena Safari Lodge depends on your room type and booking terms.

What are the check-in and check-out times at Mara Serena Safari Lodge?

Check-in at Mara Serena Safari Lodge starts from 10:00-19:00, and the standard check-out time is by 10:00.

Are pets allowed at Mara Serena Safari Lodge?

No, pets are not allowed at Mara Serena Safari Lodge.

How do I get to Mara Serena Safari Lodge from the nearest airport?

The nearest airport is Mara Serena Airport, located about about 6 mins from hotel by car (2.1 km) away.

Does Mara Serena Safari Lodge offer airport transfer services?

Yes, Mara Serena Safari Lodge offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportMara Serena Airport
Distance to Airport2.18KM
Average Price FromKRW691164
Hotel Star Rating5