Seaview Hotels in San Juan

"Hotel location is good, there are beaches in the hotel, but because of the age, the hotel is a bit old, and the price of sea view rooms is also very expensive, the rooms are a bit small and the windows are very small"

"The location of the hotel is good, just near the international airport, which is more convenient. But the hotel service is very general, and I am particularly dissatisfied: 1. We booked three superior rooms with a view for six nights, but only two rooms were fulfilled. One room defaulted to a small low-rise ordinary room. After many negotiations, the contract was barely fulfilled until the fourth day. 2. The hotel is very dishonest and added 78 yuan for other people’s meals to our bill. After we found out, the receptionist's attitude was extremely bad. After consulting with the restaurant manager, he admitted that there was a mistake in his work and refunded us 78 yuan. U.S. dollars, but not even an apology. This is disappointing because of the loss of intercontinental standards!"

"DO NOT STAY HERE. This massive resort feels tired and worn but that is the least of the problems. The pool was completely unusable. It was FREEZING. You cannot get in it at all, it was as though they pumped in frigid water every night. On some extremely hot days during one of the busiest times of year, absolutely no one was in the pool. Everyone was complaining about it and my daughter was heartbroken because it was what she looked forward to the most and after maybe 5 minutes her lips were purple and she had to get out. Then, there was the ”free” breakfast. It is only free if you are willing to wait on a line that is a mile long. People waited for almost an hour just to receive their promised free breakfast. We chose not to. The manager kindly gave us a credit after I complained but turned out that credit could only be applied to other resort restaurants that arent even open for breakfast! (in all fairness, after I complained about that as well, they applied the credit elsewhere). One of the elevators in our wing wasnt working- there was lines just to get on the elevator, nor was the ice machine or vending machine working. Despite the size of the resort, they didnt have the staff or resources to serve all of the guests- It was impossible to get a beach or pool chair, there was a long wait for room and pool service (I waited an hour for ceviche which isnt even cooked), and on our last day they suddenly implemented a bag search policy which resulted in a line just to get to the pool/beach area. And just to add insult to injury- I was charged $30 for a bottle of sunblock Some good things about it: - Very close to Old San Juan - Staff was friendly, despite their inability to properly serve guests Photo: Completely empty pool because who could swim in freezing water?"

"One of the reason we booked your hotel is that we called the customer service and they told us you could keep our luggage for more than one day. However, you didn’t do that. We have four 28 inch suitcases and we need to find another place to keep them even though we have reservation again after two days. That was a terrible experience! "

"Very good hotel, with direct access to the sea, with an outdoor swimming pool with good scenery and suitable for taking pictures, the staff is very friendly and caring, the rooms are clean, and the decoration is stylish."

"We had difficulty finding the hotel at first. Street signs are not prevalent in San Juan. Once we contacted the front desk they were very helpful. The suite was comfortable and clean. The pool was warm and the hot tub suitably hot. It was not crowded at night. The onsite restaurant was very good. The staff were very helpful with getting taxis. The only negative was some early morning noise from the construction site next door."

"Compared with other hotels in the same area, it is leading in all aspects. If you do not consider the price factor, Marriott's experience is perfect.  Independent beach, beautiful swimming pool, good service, convenient transportation, dining and supermarket at the door.  If you don't consider the price, the only hotel in the same area is the Ritz-Carlton."

"Stayed for six days, the experience is very good, the room decoration is not luxurious, but it is very clean Surprised that there is a lot of food and delicious Chinese food"

"The second hotel of choice for San Juan, Hyatt Place is a business hotel across the street. Closer to the Old Town of San Juan, less than ten minutes by car. There are not many places to eat around the hotel, but there is a big WalMart in a six or seven minute drive. The room has a kitchenette, tableware and pots, and condiments are simple in configuration. The hotel is relatively new, the environment is not large and delicate, the swimming pool is relatively small behind the hotel, other entertainment gyms, and game rooms are also available. Parking is relatively large, around $ 16 a night. Good breakfast, although not many varieties, but clean. The overall cost is relatively expensive, and various taxes are equivalent to about 3500 a night when checking out, which is not cost-effective."

"Its a very clean hotel with many places to eat within walking distance as well as a movie theater, grocery store, and pharmacy down the street. It has a nice restaurant and rooftop pool that is very relaxing. The room was clean and had an ice maker, large sink and refrigerator. The only things I would improve are the lighting in the rooms - its somewhat dim if you need to do some work - they only have lamps and one small accent light in the ceiling - at least in the room I was in. The bathroom sink in my room was very small- couldn't hold toothbrush, razor, etc on it like most sinks. Those are small inconveniences - overall it's a very nice place to stay, the staff is very friendly and helpful and the location was great."