River Inn at Seaside

Obviously no insulation around the indoor pool. Whole second floor was kept awake by party at the pool. When asked if we could get a higher floor for our additional days we were told no. When asked if they could ask them to keep it down they said no. As a matter of fact, Marcus at the front desk told me that “hotels aren’t just for sleeping you know” Horrible Experience and even worse customer service. Wish I could give it a negative star.

Overall had nice stay…clean, friendly staff, complementary breakfast… however we will not be staying here again. Rather than having designated rooms that are pet friendly as most hotels do pets are allowed in all the rooms at the hotel. So anyone that has pet allergies or does not appreciate the smell of someone’s pets there will eventually be no options at this hotel.

Our stay was nothing short of amazing, as it has been every time we visit. We've been coming to this hotel since our sons were three and seven years old—now they're 16 and 20—and we visit at least twice a year. In all that time, we've never once been disappointed. This visit was special right from the start. When I called to make our reservation, the staff's excitement was palpable—they were genuinely looking forward to our arrival. Upon checking in, we were welcomed with such warmth and sincerity at the front desk by Kelsey that it felt like coming home. Our room was ready early, and just an hour after we settled in, Jeremey (the manager) and Kelsey surprised us by knocking on our door with a beautiful bouquet of flowers, a jar of sea salt candy, and a heartfelt welcome card. It was an incredibly touching gesture, made even more special by the involvement of the hotel manager, Jeremey. Throughout our week-long stay, each day felt like a perfect day. The staff's warm smiles and friendly conversations made our time there even more enjoyable. Breakfast, as always, was delightful, and the breakfast lady has become like a friend we look forward to seeing on each visit. Our room was spotless, as was the entire hotel. We truly enjoyed every aspect of our stay. A heartfelt thank you to Jeremey (the manager) Kelsey, Aaron, Colleen, Jennie,, Jocelyn, Jennie and all the rest of the housekeeping and maintenance staff. We apologize if we've missed any names, but please know how much we appreciate the effort you all put into making our vacations so memorable and beautiful. This hotel truly feels like our home away from home.