Inn at the Prom Oceanfront

Terrible experience — do not recommend-the only reason I am even writing this review on here, is because I’ve reached out to the hotel by email, phone, text, voicemail, *******, and they haven’t responded to anything, and then they sent me a link to leave a review on here. We reached out to this hotel four times before checking in and never got a response — that should have been our first red flag. When we arrived, the front desk staff was friendly, but unfortunately, that was the only positive part of our stay. Our room was in awful condition. The fridge didn’t work, the power kept cutting in and out, and only after checking in did we see another review mentioning bedbugs — incredibly unsettling. The worst part: we were supposed to stay for two nights, but when we returned after our first day out, the entire hotel had lost power, and there was no communication or plan in place for how guests were supposed to handle it. The front desk staff told us they were heading home for the day, leaving us completely stranded. We ended up having to leave that night and find another place to stay. No follow-up, no apology, and no refund — we’ve still heard nothing. Completely unprofessional and not worth the risk. I would strongly recommend staying elsewhere.

I'd admired the property from the outside. So, I booked a room for my wife and myself. Was awestruck by the amount of stairs to climb to get to our floor. No elevator? Was awestruck even more when I tried to move the couch to get to an electrical outlet. The couch was BOLTED TO THE FLOOR! Like it was a motel off a deserted hiway. The last part was the difficulty trying to get the fireplace to light. I called the front desk. The man I spoke with was plain rude. Kept telling me to use the remote labeled FIREPLACE. Said I couldn't find it. But, he kept rudely insisting there was one. I gave up. All in all I'm writing off this stay as a bad mistake. I certainly will not be going back there, and I'd advise anyone to really lower their expectations.

The location, thirty feet from the ocean, is amazing. The bed was a little less comfy than our Puffy Lux at home, maybe bring along a nice matress pad. The gorgeous view and ocean air definitely make up for it. The kitchen, with a full size coffee maker, is a nice touch.