Guest User
January 31, 2023
Our out of town guests who we arranged to stay at the motel told us that the rooms are attractive and comfortable. The staff is friendly. The location is good. The price for theroom is very good. However, the staff KNEW there was a problem with the hot water system Friday night, but did nothing to get it resolved until the maintenance staff arrived Saturday morning! Sadly, they did NOT get it resolved for the morning showers! Such a failure is unconsciousable! Cold showers are not fun. Having third party backup for after hours support for all areas of critical functions--electrical, phones, water, HAV, security, and lighting is Hotel Management 101. In addition, the breakfast was simply not up to any standards for a big hotel chain. Without management improvements in attention to detail, we will not use this property for future weekend overflow guests.