Ensana Thermal Sárvár

At the reception there are now nice girls and a young man named Gergo, who patiently, kindly and with an invariable smile answered questions, overcoming the language barrier. Huge thanks to him for everything! The hotel is cozy, beautiful, clean. They constantly wash and clean everywhere. The room is very clean. I was amazed that upon arrival they even change the curtain in the bathroom for a new one. The bed is snow-white and comfortable. A kettle, cups, saucers, spoons, slippers - everything is there. Well, and the sad thing is the bathtub. The ventilation did not work at all. The shower head is a real quest. Someone almost tore the holder off the wall, trying to conveniently fix it. The toilet is covered in rusty streaks, the bathtub itself is chipped. The floor was not washed even once during the entire time, although I hung a sign asking for a full cleaning. But these are generally minor things. Otherwise, there are no complaints about the cleaning. The food has become much more modest. The coffee is especially sad, it's very tasteless. There's not even a smell of coffee. Some sadness with side dishes and fish. Of the pickles, there are only cucumbers, sauerkraut in pepper and a mixture of cabbage with something. But the pork, blood sausage and duck are still superbly cooked. It's a pity that the latter was only once. And the saddest thing is that although dinner is scheduled until 9 p.m., at 8 p.m., and sometimes earlier, they started taking away the bain-maries. It was more convenient for me to come after the pool at 8 p.m. for dinner, when there are few people, you can hear quiet music, but such a visit to a restaurant in Sharvaska Ensan is fraught with the fact that there will be little food left. In the morning after 9 a.m. they started taking away the coffee machines, although breakfast is until 10 a.m. Very uncomfortable and unpleasant. It seems that you are being given a clear hint that it is time to leave and not interfere with the waiters who are cleaning up as quickly as possible. As for the waiters, I would like to thank the always attentive and friendly Richard and Attila. SPA. Everything has become really sad here: the composition of the guests has changed dramatically, it is very noisy, there is no feeling of relaxation that is usually present in such hotels. In the thermal pool, people dive, swim on their backs, rinse their hair in the water, spit and, excuse me, clear their noses from the water that got into them as a result of such swims. The staff does not react to this. In the outdoor pool, you can’t get to the nozzles. The same people stand there for hours, making noise like at a bazaar. That is why you had to visit the SPA when everyone leaves for dinner or breakfast. The outdoor thermal pool is too cold for swimming, even when it is +10 outside. 28 degrees is the norm for an indoor swimming pool, but not for the street. I used to swim in this pool even in winter without freezing. Now it's chilly. When I was choosing a hotel to visit, the main argument in favor of the Sarvar Ensana was the outdoor pool and relaxation in the SPA area, like in Danubius among German-Austrian pensioners. Now the hotel resembles a water park with all that entails. And nothing worked out with the treatment. They wrote to me that there was no longer a doctor, that he was visiting, but they did not warn me that he only came on Mondays. Since I arrived on Monday, I did not get to see him because of the road, without finding out right away. And the following Monday there was no point in visiting the doctor. So no mud, no wraps, no exhaust. This is the kind of organization and further confirmation that the hotel is not for relaxation and treatment, but for the rest of noisy guests.

Ich war vor x Jahren schon einmal in diesem Hotel und hatte es als eher "abgewohnt" und mit einem "leicht sozialistischen Touch" in Erinnerung. Umso größer war die positive Überraschung bei meinem aktuellen Besuch. Die Zimmer sind komfortabel und geschmackvoll renoviert. Vom Mobiliar bis zur Farbgebung vermitteln sie einen sehr einladenden Eindruck. Das Hotel bietet Halbpension für alle Gäste. Positiv überrascht war ich auch von der Qualität der Speisen, sowohl beim Frühstück als auch beim Abendessen. Getränke kann man à la carte bestellen, auch hier ist der Service recht aufmerksam. Das Schwergewicht des Hauses liegt natürlich auf den Kur- und Wellnesseinrichtungen. Das Haus verfügt über 3 Thermalpools (1 Innenpool und 2 Außenpools) sowie einen separaten Wellnessbereich. Darauf bezieht sich mein Hauptkritikpunkt: Sauna und Dampfbad bieten jeweils nicht viel mehr als 5 Plätze. Das ist bei Vollbelegung des Hauses natürlich viel zu wenig. Bei der Kurrezeption können Kuranwendungen gebucht werden, auch kurzfristig. Das Haus bietet (langsames) Internet, das in den Zimmern oft leider gar nicht funktioniert.

wunderbarer, erholsamer Wellnessurlaub. Sehr schöner Aufenthalt, freundliche Bedienung, Essen gut, werden sicher wieder kommen.