Twin Palms at Siesta

Guests praise the comfortable, modern amenities, convenient location near restaurants and the beach, and the consistently clean and tidy rooms with a sparkling pool.

Great stay! Great Price! The room was spotless when we first arrived. 6 beach towels were provided and 4 regular bath towels. Full kitchen was nice. The pool was well taken care of. A wagon with chairs, umbrella and cooler was provided for going to the beach that was a 3 minutes walk away. The owner was very nice over the phone, responded to my texts quick and was very pleasant in person.

I rarely leave negative reviews, but my experience at this hotel was incredibly disappointing and lacked even the most basic hospitality. I had booked a week-long stay and reached out to extend my reservation and upgrade to a larger room so my elderly parents could visit without having to drive three hours at night. It took three phone calls to their emergency number/the only number as per the reservation confirmation - and an entire week just to get a call back which was already very concerning. Imagine being on the property with no front desk or management available in case of an emergency. That alone should have been a red flag. When I finally spoke with Janna, the owner, I explained the situation clearly, but instead of understanding or support, I was met with audible sighs and what felt like total frustration. It was as if my request was too much to handle. She even suggested I try a nearby hotel instead, saying it would be “easier for everyone.” Ironically, I’m actually glad it happened, because I did make a new reservation at a nearby hotel, and when I called, I was greeted with warmth, kindness, and the kind of hospitality every guest deserves. I’ll be reviewing that stay once it’s complete, but I can already say the experience feels like night and day. Hospitality should be about making people feel welcome and cared for. Sadly, that was completely missing here. I would not recommend this place if you value communication, flexibility, or basic customer care or feeling safe since the have no front desk or emergency contact.