Spa Hotels in Sapporo

Excellent service by the staff throughout my stay. The hotel is directly connected to the station which is great for moving around. Breakfast is delicious too.

The hotel reminded me of New York City's Empire State Building with the Art Deco motif. It's an old classic look which I found to be very appealing. Location wise it's less than 10 minutes on foot from Sapporo station. There are a number of tourist, shopping, nightlife and restaurant spots all within walking distance. The view from the room was spectacular and everything was very clean. The breakfast, especially the waffle station, was delicious and offered a wide variety of western and Asian dishes.

Keihan Hotel Sapporo is always my first choice whenever I visit Hokkaido. It’s a smooth and seamless experience from the moment you checked in and the last day of checking out by just dropping off the key at the service counter. There’s a a lot of amenities that you can rent for free and the highlight of the stay is their in house public bath onsen which is wonderful especially after returning from the cold weather outside. Also, it’s within walking distance to Sapporo train stations and other attractions.

The room is very big, but the toilet seems to be leaking, but it's not serious. The breakfast is Japanese style. It's within 10 minutes of the subway station. It's not very convenient to carry the suitcase if it snows.

My wife and I checked in the hotel from 10-14 July 2024. Upon check-in, we were attended by a female counter staff. After checking both my wife and my passport, she mentioned that the room was booked for 4 nights for only 1 person and that I’ll have to pay ¥1,500 additional for each night that my wife stays with me. That added up to ¥6,000 which I felt was totally unnecessary because there was no additional costs incurred regardless my wife is staying with me in the room or not. I tried to speak rationally to the staff attending to me but due to some Japanese rules, she frowned and insisted that I’ve to pay for the ¥6,000 which I have no choice but to pay up. After paying the ¥6,000 we went up to room 705 and realized that the carpet in the room was so old and dirty with stains all over, especially along the main passageway. The bathtub is the only location we can take our shower in and it creaks whenever we step inside, sounding like it’s gonna break apart anytime. The water temperature was also irregular. Though this hotel is conveniently located just minutes walk away from Takajima-Koen Station, we doubt we’ll ever stay back at the hotel ever again. A negative impression has been created since the moment we checked into the hotel and nothing has changed throughout our stay there.

We stayed in the connect room, it’s very convenient for family with kids . Although the room is not very big, but the hotel has a lounge at level 2 with free drinks and ice cream within 2pm to 10pm, there is also microwave available so you could heat up stuff from the supermarket or convenient store. Location is perfect, back street access take you straight to main shopping street.

10/10 In my opinion, This is the best hotel location for shopaholic. The best breakfast for Seafood sashimi lovers and The hotel also give us a free ramen service from 21:30-23:00 ! Good public onsen bath , Good location , good service, Good breakfast. Hotel is very clean and very convinient. We will go back to this hotel again for sure!!

I visited for the first time in 5 years, so I chose this because there is a pool. Because the pool outside was not open, there were many people on the day trip and the pool in the pool was full. I was able to swim until 21 o'clock so I was empty at night. It was a bit troublesome building structure to go to the hot spring from the pool. It was a pity that dinner could only choose Viking in the corona. The menu was the same every day for three times. The roast beef was different every day. I would like to improve the menu that incorporates a little more Hokkaido vegetables (steamed corn and vegetables). The stab was also bonito, sweet shrimp, and uh, sorry. The crab was delicious. I had a business hotel with a ikra, so I was sorry to feel expensive for 4000 yen dinner. I think the price of lunch buffet is reasonable. The chef will divide you in the Viking corner, but I didn't know how to line up and I was troubled. There was a green tape on the floor, but it was not lined up along it and there was 々 when it was sideways. Even if it was lined up, it was misunderstood or disgusting. I think the child's Viking menu should be made to another corner. It was troublesome to not eat potatoes and fried rice from the chef.

We visited Sapporo for the snow festival in Feb 2020. We selected the Leopalace based on location/price and reviews. On arrival, due to the weather and late night we decided to take a taxi to the hotel, this cost about Y1000. (after our stay it was fine weather, so we walked back to the JR station which took about 15 minutes). NB - neither my wife or myself speak Japanese, just a few phrases. Check in at the hotel was easy and straight forward, and we were directed to lifts behind reception. Our room was clean and spacious by Japanese standards. We chose not to book breakfasts, we were there for the snow festival so there was a huge variety of fresh market style food available. The hotel was a very short walk from the main avenue where the festival is held. There is 7/11 located on the corner of the hotel and also a long shopping arcade a couple of minutes walkaway. We wanted to use the hotels spa facility which is shown to be on floor 9. we put on the robes provided but having taken the lift up to floor 9 we found only bedrooms. so we called reception and mistakenly asked for direction to the onsen (we should have said public bath) because we asked for the wrong thing we were told the hotel does not have an onsen and then they hung up the phone. So I changed in to regular clothes went to reception and eventually worked out that the only way to the spa was via another lift in reception. Because we had to walk through reception we elected to wear regular clothes which was fortunate because eonce we found the spa area there were large signs telling you in English) not to wear your robes in reception, of course by the time you read that in the spa you would have already walked through reception. I don't mind if there is little English signage but if you take the time to have English translations put them where they can be of use - IN THE ROOMS. (oh and you need to take the towels from your room to use in the spa too) . We found the room temperature very comfortable and both slept well during our stay. We asked the reception to make a dinner reservation for us at a popular restaurant for our second night, this took a little while as initially they assumed we wanted to book into the hotel resturant, but once we passed this confusion they reception were very helpful. Making sure we had our booking reference and even showing us on a map where it was (even though we already knew this). Other than the phone call about the onsen/bath we found the reception staff very friendly and willing to help.

The breakfast was very delicious and rich in variety. I also work in food and drink, so I can understand the hardships very well. Of course, the commute time will be early, and the number of items is so large early in the morning. I think it's hard to get together. The polite customer service was very pleasant and I felt refreshed from the morning. Thank you early in the morning. The rooms are spacious 々 and clean and I've been staying for a long time. I want to be convenient in front of Shin-Sapporo Station. I would like to come again.