Palacio Tangara

Fantastic front desk, helped us with local doctor and got us the medicine we needed. Pool is large, room was sumptuous, room service quick and efficient, dining room personnel very friendly and solicitous. I feel strongly this is the best hotel in Sao Paolo, and the only negative is endless car rides to get anywhere during the regular work week.

Excellent! This is a world class hotel in a haven of tranquility near the centre of Sao Paolo. Service is excellent; formal, but not stuffy and perfect. The room was beautifully presented. The food was outstanding; I really enjoyed breakfast - excellent buffet. The spa / fitness facilities anre excellent; huge indoor heated swimming pool. Only one regret - we spent only one night there. Highly recommended.

The hotel is stunning and the rooms have a very luxurious and high end finish. The common areas are spacious and pleasant. Service, however, is the issue. I arrived by taxi and had to carry all my luggage with me as the bell boys were too busy chatting among themselves to bother. I had some issues with noise coming from events happening inside the hotel and the front desk staff and management were really slow to respond and take the issue seriously. Honestly, their indifference and cynicism to the issue were more upsetting than the noise itself. Overall it is a decent enough place to be, though the service letdowns combined with its location make it a not so sure bet in my book.

We stayed here on our honeymoon (visiting from Australia) and had a fantastic experience. All of the staff were very friendly, looked after us (especially as our Portuguese is limited) and made our stay very memorable. We loved all of the facilities - the gym, spa, restaurants, pools and rooms all are setup to a feel luxurious. The location is situated a bit out of the main city areas which provides some nice calmness - situated in the park there are beautiful birds and monkeys you can see. Travelling into the main city sites was easily arranged with the concierge. We would recommend to anyone visiting to São Paulo looking for a luxury and relaxing hotel stay.

Stay was nice and hotel is very well located. Friendly staff. I was expecting more for the cost of the hotel. I was disappointed by the lack of support to Parque Burle Marx that is beside the hotel area. Parque is completely abandoned such an important landmark for Brazilian architectural history.