Ibis São Paulo Interlagos

Conveniently located near Congonhas airport and Interlagos Shopping Center, the hotel provides excellent service and a satisfying breakfast with a variety of fruits and delicious scrambled eggs.

This is the third time I have stayed here, and only because it is very hard to find hotels in the Interlagos area of São Paulo. But even if I have to cross the whole city in Uber every day, this is certainly the last time I step foot in this hotel. First, and although the hotel is almost empty, judging by how few people were at breakfast, they put me in a room for people with defficiencies. I deeply sympathize with such people, but I am not one. The inconvenience of dealing with the bathroom was only moderated by the good supply of hot water. Second, the hotel is not being maintained. Of the three elevators, only one can stop on my floor becuase the buttons on the others are broken. Third, although I paid for breakfast, and had the receipts to prove it, they claimed I had not, and I had to pay an aditional R$ 55 for a very poor quality breakfast. The coffee machine was broken, and the filter coffee tasted like it was reheated, and it was as thin as tea. The hot milk was rehydrated powder, and almost transparent. The buns were old and dry as dust. The cold cuts were ok. Nothing special, but edible. The staff are reasonable, although not as friendly as Brazilians usually are. Finally, on my previous trip here with my boss, when he walked into his room after checking in, there was someone already occupying the room. Happily, the person was asleep and apparently didn't even notice as my boss closed the door again and went back to the front desk. So every night I stay here, I barricade the door with my bags, becuase such incompetence leaves me with no trust in their capacity to provide protection. I will not stay here again, that much is clear, and I do not recommend anyone looking for a good experience do so either.