Guest User
August 6, 2024
It was a very nice hotel, clean and above all, the staff was very friendly. I had a problem because I forgot something in my cab, but all the staff were very helpful. Since I do not speak Portuguese, Mr. Heleno was able to handle the interpretation with the cab person over the phone. Because of the limited time, I had to make several phone calls to the cab driver, and he was very helpful and friendly. Thanks to him, I was able to receive my forgotten items safely and I would like to express my great appreciation to him. This was my last day in Brazil, and it made for a very productive and good Brazilian trip. Muito obrigada!!!