Wanda Realm Hotels in Sanya

Before we checked in, the housekeeper Kiki contacted us proactively. We thought it was just an online housekeeper, but we didn't expect that he would show up when we checked in and lead us. Along the way, he asked us about our needs and adaptability, and asked us if we needed an introduction to the hotel. He also introduced the room facilities after we entered the room. Kiki responded and solved various problems in a timely manner. Because I was with my children, I encountered more problems, but there was a staff member who was very nice. Several families came to help us solve the problems every time, saying that they were worried that we had been waiting for a long time. I later asked Kiki his name, which was Wang Chenglong. I don't know if the evaluation is useful, but I am really grateful to them both.