Pullman Properties in Sanya

I booked four consecutive nights. The pre-sale package was excellent value for money, and booking was very convenient. I recommend booking as early as possible, especially if you're planning to go during holidays, as there might be an additional surcharge. The hotel service was outstanding. They contacted me before check-in to arrange butler service, allowing us to communicate any needs or questions directly. Ms. Anne at the hotel lobby was incredibly responsible and efficient. She provided attentive service throughout our stay, even thinking ahead about our check-out process while she was on her break. Many thanks to her! I also want to thank all the staff who served us during these days – you were all wonderful! Just a small suggestion: when escorting guests who are returning to their rooms late at night, perhaps gently remind them to keep their voices down.

I chose this hotel because of its exclusive access to the beach and Coconut Dream Corridor – the views are stunning! The room layout was well-designed and very quiet. The butler service was also excellent. When my child got a small scratch at the pool, the duty manager even sent afternoon tea, a fruit platter, and a plush toy. The complimentary photo shoot on Paipai Island with the booking was also great; the photos turned out beautiful. I'll definitely choose this hotel again next time. Oh, and the fire dance performance was spectacular, and the breakfast was incredibly rich and delicious, even better than what we had later at the Hilton Sanya Yalong Bay!