Yalong Bay Mangrove Tree Resort

Yalong Bay Mangrove Tree Resort Reviews

Yalong Bay Mangrove Tree Resort

Near Longhai Road (Central Area of Yalong Bay National Resort), Jiyang District, Sanya, Hainan, 572000, ChinaView Hotel Details
Yalong Bay Mangrove Tree Resort
Yalong Bay Mangrove Tree ResortYalong Bay Mangrove Tree ResortYalong Bay Mangrove Tree Resort
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Yalong Bay Mangrove Tree Resort Guest Reviews

4.7/5
Outstanding
11261 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(11261)
Positive reviews(10972)
Reviews with photos/video(4685)
Nice sea view(1958)
Perfect for kids(1472)
Close to beach(755)
Great swimming pool(666)
Friendly front desk staff(574)
Has facilities for children(385)
Family activities available(179)
Negative reviews(287)
DChong
Deluxe Garden View King Room (Garden View+Open Balcony)
Stayed in Jan 2025
Couples
64 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Amazing place to stay as a couple or with family. Plenty of kid activities, beachfront, multiple restaurants, it has it all. Would definitely come back to relax and recharge.
6/19
Response from Property: Dear guest, thank you very much for choosing to stay at Sanya Yalong Bay Mangrove Resort Hotel! Thank you for taking the time out of your busy schedule to comment and share your stay experience. Your patient comments are the greatest affirmation of our service and the constant motivation for us to do better. We cherish the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay experience. We sincerely look forward to your visit again and wish you a pleasant trip and smooth work!
Katerina_7_88
Deluxe Garden View Twin Room (Garden View+Open Balcony)
Stayed in Jan 2025
Family
19 review
1.0/5
Posted on Feb 11, 2025
DON’T GO to this hotel! This hotel is oriented to the local ppl. If you are foreigner in China, don’t go to this hotel. I made a mistake by choosing this hotel. Everything is so old. You will hear from your room all people who walk outside of your door. I have no idea how they got license of “5 star hotel”, the maximum I would give is 3 stars. You better add a bit more money and book another hotel. The breakfast is very Chinese. The staff doesn’t speak English at all (dear Ctrip, please remove English speaking from the list). The “private beach” in fact is not private. All people around can come and lie down.
Response from Property: Dear guests, thank you for choosing to stay at Yalong Bay Mangrove Hotel. We are very sorry for the unpleasant experience you had during your stay. The issue you mentioned has been promptly responded to and the hotel management has taken it very seriously and is conducting a detailed investigation. We will strengthen the training of employees in relevant departments and continuously improve the quality of our services. We once again sincerely apologize for the inconvenience caused to you and wish you and your family a happy life.
Guest User
Garden View Twin Room (open Balcony)
Stayed in Dec 2024
Family
1 review
3.5/5
Posted on Jan 13, 2025
They are not focused on international clients. It’s obvious that they are not particularly interested in them either, as 95% of the guests here are locals. The breakfasts are absolutely terrible, and the place is dirty everywhere. Cleanliness is definitely not their strong suit. In the best case dirt is simply brushed off the tables onto the chair you're sitting on, leaving stains on your clothes. Sunbeds on the beach are nearly impossible to find unless you're extremely lucky. The heated pool is completely uncomfortable and seems to be there just for show. In comparison, the heated pool at the nearby MGM hotel is tastefully designed and actually enjoyable. This is despite the fact that there is almost no price difference between the hotels, and in our case, it was even cheaper. Overall, we’ve formed a clear impression that we will not be coming back here.
Response from Property: Dear guest, we are extremely honored by your review. Thank you for your detailed and comprehensive appreciation of Yalong Bay Mangrove Resort Hotel. I believe you will have a great time at the hotel and leave you with unforgettable memories. We are committed to providing every guest with comfortable and considerate services and creating a warm feeling of home away from home. We sincerely look forward to your next visit and wish you happiness and health!
Kenny MJ
Deluxe Garden View Twin Room (Garden View+Open Balcony)
Stayed in Nov 2024
Family
17 review
4.7/5
Amazing
Posted on Jan 1, 2025
Despite the hotel showing signs of aging, the overall experience remains positive thanks to the excellent staff. The reception team is particularly outstanding, with Nina demonstrating a high level of professionalism and attentiveness. Her assistance made the check-in process smooth and pleasant, and she was always available to address any requests or concerns. The cleanliness of the deluxe room with a garden view was satisfied. While the hotel's facilities may benefit from some updates, the friendly and efficient service ensures a comfortable and enjoyable stay.
Response from Property: Hello, dear guests! Thank you for choosing to stay at Yalong Bay Mangrove Resort Hotel and for your affirmation. The hotel is located at position C of Yalong Bay, with stunning views. The open lobby with the same color as the sea and the sky, the transparent corridors, the first-line sea view and the unique terraced pastoral scenery bring people a pure vacation experience of returning to nature. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! We sincerely look forward to seeing you again at Yalong Bay Mangrove Resort Hotel. I wish you success in your work, happiness and health!
Guest User
Luxury Ocean View Junior Suite(King)
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 28, 2024
It’s Al ok ! Super location and view!
Response from Property: 尊敬的賓客,感謝您選擇入住三亞亞龍灣紅樹林度假酒店並且對我們給予肯定,您開心的笑臉是我們追求卓越的動力,酒店全體成員很高興與您共度了一段滿意的時光。我們酒店致力於通過個性化服務,熱情好客的理念為到訪的每一位客人帶來舒適滿意的入住體驗,衷心期待能夠得到您的繼續支持,祝您旅途愉快!
Guest User
Garden View Twin Room (open Balcony)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Superb hotel good value for money The staff is ever so kind and very patient Well impressed by the various restaurants, the kindness of the staff and their availability.
Response from Property: 尊敬的賓客您好,感謝您選擇入住亞龍灣紅樹林度假酒店並且對於您的體驗給予良好的評價。很高興您喜歡我們温馨舒適、熱情好客的服務,所有亞龍灣紅樹林的團隊成員都對提供卓越的服務充滿了熱忱。讓您滿意對我們來説非常重要,希望不久之後能與您再次相遇,祝您生活愉快!
Guest User
Deluxe Garden View King Room (Garden View+Open Balcony)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 15, 2025
Service is great 24/7. Delicious food both breakfests and restaurants. Everyday room cleaning.
Response from Property: 尊敬的客人,您好!感謝您選擇入住我們酒店並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對我們的服務感到滿意,您的支持與認可是我們不斷進步的動力!值得一提的是,3月我們酒店即將迎來20週年慶典!為回饋新老顧客,我們特別推出了一系列週年慶活動等福利。無論您是再次光臨還是首次入住,都能享受到更多驚喜與尊貴體驗。期待您在週年慶期間再次光臨,與我們一同慶祝這一重要時刻!如有任何需求或疑問,歡迎隨時與我們聯繫。祝您生活愉快,期待與您再次相遇!
LOWENSTEIN
Deluxe Garden View King Room (Garden View+Open Balcony)
Stayed in Jan 2025
Couples
1 review
4.5/5
Great
Posted on Feb 23, 2025
The hotel is not welcoming to American guests. All paperwork and info given to me by the hotel staff was in the Russian language. I was told that there is no English translation available. I have been traveling internationally for more than 60 years, and I have never stayed at a hotel having multi-language information which excludes English as a foreign language.
Response from Property: Dear guests, thank you for choosing to stay at Yalong Bay Mangrove Hotel. We are very sorry for the unpleasant experience you had during your stay. The issue you mentioned has been promptly responded to and the hotel management has taken it very seriously and is conducting a detailed investigation. We once again sincerely apologize for the inconvenience caused to you and wish you and your family a happy life.
Marek Tomasz
Ocean-view Room(Twin)
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 14, 2024
This hotel was built in 2004, I have been comming there since 2005 and have been there I think 22 times. What another reccomendation can be done ? :-) Perfect Yalong Bay Mangrove Tree Resort
Response from Property: Hello, dear guests! Thank you for choosing to stay at Yalong Bay Mangrove Resort Hotel and for your affirmation. The hotel is located at position C of Yalong Bay, with stunning views. The open lobby with the same color as the sea and the sky, the transparent corridors, the first-line sea view and the unique terraced pastoral scenery bring people a pure vacation experience of returning to nature. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! We sincerely look forward to seeing you again at Yalong Bay Mangrove Resort Hotel. I wish you success in your work, happiness and health!
EVGENII
Garden View Twin Room (open Balcony)
Stayed in Feb 2024
Family
375 review
4.2/5
Very Good
Posted on May 11, 2024
Nestled along the picturesque coastline of Sanya, this hotel offered a truly remarkable experience. From the moment we stepped through the doors, we were enveloped in an atmosphere of tranquility and luxury. The staff's warm hospitality and attention to detail were immediately apparent, making us feel like valued guests. The rooms were impeccably designed, blending modern amenities with traditional Chinese elements, creating a harmonious and inviting ambiance. The cleanliness was exemplary, with every corner meticulously maintained. Overall, our stay at this Sanya hotel was an unforgettable experience, leaving us with cherished memories and a desire to return.
Response from Property: 尊敬的賓客您好!非常感謝您選擇下榻亞龍灣紅樹林度假酒店,並分享您的入住感受!顧客至上一直是我們的服務宗旨,提供優質及多元化服務是我們的承諾。感謝您對我們服務的認可,您入住期間如遇到問題可隨時反饋至我們酒店,以便第一時間幫您解決問題。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
ferbox
Coconut Grove Sea View Double Bed Room (Open Balcony)
Stayed in Jul 2024
Couples
13 review
4.5/5
Great
Posted on Sep 2, 2024
Really good experience, if you are looking for doing nothing, only chilling and relaxing, this is one of the best places around yalong Bay. The room was clean and tidy. The staff was polite and always willing to help.
Response from Property: 親愛的賓客,您好!很高興您選擇入住三亞亞龍灣紅樹林度假酒店。酒店是獨具峇裏島熱帶風情的度假酒店,整個酒店從大堂的風格、到客房的設計、小到門牌的設計都充滿熱帶海島風情的元素,酒店是由美國SASAKI公司全程設計打造的,做到了景觀和美景自然結合。全天然的設計、一線海景及獨特的梯田式田園風光,帶給您返璞歸真、迴歸自然的純度假感受。中秋佳節臨近,酒店準備繽紛多彩的店內活動,如DIY月餅,DIY中秋香包,草坪篝火晚會,海島奇妙夜等(具體參與詳情可到店諮詢)。真誠期待與您再次相約亞龍灣紅樹林度假酒店,祝您工作順心,幸福安康!
Hanini
Coconut Grove Sea View Double Bed Room (Open Balcony)
Stayed in Dec 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Jan 9, 2024
The hotel is at a good location and has amazing rooms and amenities. The staff doesn’t speak English, so communication was mainly over the phone translation apps but they do try their best. Beach access is very easy and the beach is super clean and gorgeous.
Response from Property: Hello, dear guests! Thank you for choosing to stay at Yalong Bay Mangrove Resort Hotel and for your affirmation. The hotel is located at position C of Yalong Bay, with stunning views. The open lobby with the same color as the sea and sky, the transparent corridors, the first-line sea view and the unique terraced pastoral scenery bring people a pure vacation experience of returning to nature. We insist on continuous innovation and strive for excellence to create a perfect trip for you every time! We sincerely look forward to seeing you again at Yalong Bay Mangrove Resort Hotel. I wish you success in your work, happiness and health!
Flahaut
Deluxe Garden View Twin Room (Garden View+Open Balcony)
Stayed in Dec 2023
Family
24 review
4.2/5
Very Good
Posted on Jan 11, 2024
Great location. Amazing breakfast. Rooms are not big (2 double beds room with garden view)
Response from Property: Dear guest, thank you very much for choosing to stay at Sanya Yalong Bay Mangrove Tree Resort! Thank you for taking time out of your busy schedule to comment and share your stay experience. Your patient comments are the greatest affirmation of our service and a constant source of motivation for us to do better. We attach great importance to the experience of every customer who comes to our hotel, and bringing you a good service experience is our service purpose and priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!
Bronislav
Ocean-view Room(Twin)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Annie is good service! Hotel is beautiful!!!👏👏👏
Response from Property: 尊敬的賓客您好,感謝您選擇入住亞龍灣紅樹林度假酒店並且對於您的體驗給予良好的評價。很高興您喜歡我們温馨舒適、熱情好客的服務,所有亞龍灣紅樹林的團隊成員都對提供卓越的服務充滿了熱忱。讓您滿意對我們來説非常重要,希望不久之後能與您再次相遇,祝您生活愉快!
Guest User
Coconut Grove Sea View Double Bed Room (Open Balcony)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Our experience was good. The hotel was nice and comfortable. Just the breakfast can improve . Most of the food was cold .
Response from Property: Hello, dear guests! Thank you for your support and love for Yalong Bay Mangrove Resort Hotel. We sincerely thank you for choosing Yalong Bay Mangrove Resort Hotel and giving us a perfect review. The hotel adheres to the service tenet and provides customers with personalized and high-quality services. We are honored that you can affirm the hotel's services. Thank you again for your recognition and praise for us. I wish you a happy life and hope to have the opportunity to serve you again.