Mill Houses New Elegant Suites

Mill Houses New Elegant Suites Reviews

Mill Houses New Elegant Suites

Firostefani, Santorini, 84 700, GreeceView Hotel Details
Mill Houses New Elegant Suites
Mill Houses New Elegant SuitesMill Houses New Elegant SuitesMill Houses New Elegant Suites
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Mill Houses New Elegant Suites Guest Reviews

4.5/5
Great
58 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(58)
Positive reviews(43)
Reviews with photos/video(14)
Negative reviews(3)
Louve
Junior Suite with Caldera View
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Ideal place to stay in Santorini...
Guest User
Studio with Caldera View
Stayed in Sep 2023
Family
7 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Good landscape effect
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CarmenMe
Studio with Caldera View
Stayed in Jun 2023
Solo travelers
47 review
4.0/5
Very Good
Posted on Jul 16, 2023
This is also a landscape hotel for watching the sunset. The surrounding area belongs to a deep resort area. There are snack restaurants and shopping shops above the stone steps, which are quite convenient. To go out, you need to walk or take a bus to connect to the town of Fira. I am very grateful to the two bellman who helped me carry my luggage when I took the room and checked out. Great people! 👍
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Guest User
Studio with Caldera View
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 21, 2024
每個房型都有浴缸，放鬆愜意
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Tandevil
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 15, 2024
What a fantastic place to stay , the views were amazing and we had a pool just outside our room as well as a bar . There were lounge chairs and pool towels supplied . Rooms were lovely , beds a bit on the hard side but the showers were hot and the air conditioner was cool. There was a pod coffee machine and a bottle of complimentary water in fridge and tea making items as well as toiletries and lovely body lotion . Breakfast was very substantial plenty to eat and fresh fruit as well . We ended up keeping what was left from our breakfast , we had for dinner that night after enjoying a restaurant meal for lunch . On arrival the man came and took our case down 128 steps , this was the only downfall , as we then had to walk back up the steps to go out . Kelly at reception was very helpful and we were given a lovely homemade lemonade on our arrival . Would recommend this place for the views , but not if you have bad knees . The porter then took our bags back to the top of the street as well , 4 trips up and down 128 steps Sunset was magnificent
6/7
Response from Property: Dear Mrs. Tandevil, Thank you for taking the time to share your review following your stay at Mill Houses Elegant Suites. We are delighted to receive your positive rating and to be informed that our facilities and services have met your expectations. We are grateful for the warm feedback, and we are looking forward to welcoming you again! Sincerely, Kelly Zoumpoulidi Hotel Manager
rhanif09
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 9, 2024
My friend and I booked a 3 night stay at Mill House, it was by far the best customer service we have experienced since we started travelling Europe. We arrived at 2 am as our flights were changed last minute & Kelly came to Mill House to check us in at 2 am, extremely happy with the customer service & they all most definitely go above and beyond for their guests. Would recommend to anyone who is thinking about visiting Santorini! P.S the views & rooms are gorgeous, 100% worth your money. ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Mrs. Rhani, We would like to thank you for your amazing feedback and for taking the time to dedicate such kind words for our Team, it’s truly motivating. It will be our absolute pleasure to welcoming you back to Mill Houses Elegant Suites in the near future. Sincerely, Kelly Zoumpoulidi Hotel Manager
Ramiro P
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 9, 2024
Fantastic suites to visit Santorini. The fuites are lovely, clean, fantastic views. Very good location on the island The team was fantastic, very nice people. Near to the restaurants, bars and stores. Thanks to Kelly and Andreas for the attention.
Response from Property: Dear Ramiro, We would like to thank you for your amazing feedback and for taking the time to dedicate such kind words for our Team, it’s truly motivating. It will be our absolute pleasure to welcoming you back to Mill Houses Elegant Suites in the near future. Sincerely, Kelly Zoumpoulidi Hotel Manager
kedc2022
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 25, 2024
Andre, Abdul, Kelly, and Jinas were amazing! Awesome staff and incredible view! We had breakfast with a view every morning at a time of our choosing and it was incredible. You cannot beat the food and people and views here. Rent a moped and right around town!
Response from Property: Dear Mrs. Ked, We would like to thank you for such an amazing review, especially when is praising our staff members. Please stay reassured that we will pass on all your kind words and appreciation to each one of them. Kind Regards, Kelly Zoumpoulidi Hotel Manager
mikkol1978
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 23, 2024
Excellent hotel. We had a junior suite and a spacious room right next to the pool. The scenery is absolutely stunning. I have never experienced such scenery on our travels. The staff are the best, especially Kelly and Andreas at the pool. I can recommend this hotel. There are a lot of stairs, so maybe not suitable for people with bad feet :)
Response from Property: Dear Mr. Mikko , We would like to thank you for your amazing feedback and for taking the time to dedicate such kind words for our Property and for our Team, it’s truly motivating. It will be our absolute pleasure to welcoming you back to Mill Houses Elegant Suites in the near future. Sincerely, Kelly Zoumpoulidi Hotel Manager
Wendy K
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 14, 2024
The location was amazing. The people were kind and helpful, especially Andres who brought us breakfast each morning and carried our bags up and down all those steps. He and everyone were friendly and welcoming. We slept well and had a wonderful vacation.
Response from Property: Dear Mrs. Wendy, Thank you for taking a moment to share your experience at Mill Houses Elegant Suites. We truly appreciate your positive comments regarding the location and our services.Please stay reassured that we will pass on all your kind words and appreciation to each one member of our team. Is very nice to hear that you enjoyed our accommodation and your stay with us was a memorable experience. Looking forward to welcoming you back to Mill Houses Elegant Suites . Sincerely, Kelly Zoumpoulidi Hotel Manager
normant145
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on May 20, 2024
I want to say thank you to the entire hotel as well as their extremely professional staff. We were made to feel at home throughout our entire stay. We would like to say a special Thank you to MrAndreas our bellman, bar attendant and overall friend. Thank you again, Norman and Gina Thomas
6/10
Response from Property: Dear Mrs. & Mr. Thomas, Thank you for taking the time to share your review following your stay at Mill Houses Elegant Suites. We would like also to thank you for such an amazing review, especially when is praising our team . Please stay reassured that we will pass on all your kind words to each one of them. We are grateful for the warm feedback, and we are looking forward to welcoming you again! Sincerely, Kelly Zoumpoulidi Hotel Manager
Evenafoolcansee
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 26, 2024
What an AMAZING experience. The views of the Aegean sea is not exaggerated in the pictures. It is every bit as beautiful. The property is amazing very nice rooms and somewhat quaint appears to be built into the hill/mountain. The service was awesome, Kelly at the front desk and Abdul and Andreaa were all very helpful. The property is a few steps down from the main road but the end of the walk you have this amazing place. It is not to far from Fira and there are lots of food options around. Overall this place EXCEEDED our Expectations and we look forward to returning at a future date.
Response from Property: Dear Mr. Vik, We would like to thank you for such an amazing review, especially when is praising our team. Please stay reassured that we will pass on all your kind words and appreciation to each one of them. Looking forward to welcoming you back to Mill Houses Elegant Suites. Sincerely, Kelly Zoumpoulidi Hotel Manager
PJo P
Stayed in Aug 2024
Couples
2.0/5
Posted on Sep 12, 2024
Did not do my due diligence to read reviews.We went with friends and this hotel was recommended to them. We are in our 70’s. 137 steps to your room, very few handrails, no restaurant so you would have to climb back up 137 steps to the street and back down.The room is like a cave. Light was in my eyes, my husband is tall and hit his head twice and he had to bend down to look in the mirror. They give you one large bottle of water. You have to pay for a small breakfast. We had just been in a beautiful resort in Mykonos which was cheaper with restaurants, wonderful views , large room with balcony, Anything you would want for breakfast and included. They shuttle you to other restaurants for dinner if you desired. We immediately told them we couldn’t stay. Manager not available. We found the NOUS which was very nice but had to pay for our rooms. The next day the manager did offer us two rooms near the top but we had already made arrangements and they did comp our breakfast. Definitely for us not worth the money.
Response from Property: Dear Pjo, Thank you for your comment. We value all kind of feedback as this is the best way to improve. It is true that the properties at the Caldera do have some steps, around 80 in our case, but as we all can realize the Caldera and the Cliff is not a flat area. Exactly due to this unique location, the Hotel offers unobstructed views to the Volcano and the Aegean sea! Although upon your arrival early in the evening the Hotel was fully booked, next morning we were able enough to find alternative and solution to your request, offering 2 rooms of ours, Studios as per your reservation, in the upper location of our Hotel, which was a perfect match to your request! In regards to your other comment about restaurants, we strongly believe that having stayed with us you would easily find a great number of restaurants right above our Hotel, in our neighborhood. Alternatively, plenty of other guests do call for food delivery in our Hotel, without having to move from their rooms or from our swimming pool! With these in mind, we strongly believe that having accepted our alternative and solution, you would have a great time matching your special request, too. Nevertheless, we would be pleased to have the opportunity to accommodate you in the future time, taking in mind your special request. Kind regards, Mill Houses Team
Justmarried2011_11
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 6, 2024
Just came back from a 5 day stay in Firostefani/ Santorini Greece at the Mill Houses. We LOVED it! Shout out to the staff as they were all so accommodating. Andrea, Thank you for your attentiveness at breakfast, Hiking our luggage up flights of stairs, attending to our hot tub and anything else we needed. Room was so comfy and huge! We were in the millhouse suite and it was perfect for me and my husband. Well appointed and so comfortable. From the moment we arrived, we were treated with great hospitality.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your review following your stay at Mill Houses Elegant Suites. We are delighted to receive your positive rating and to be informed that our facilities and services have met your expectations. We are grateful for the warm feedback, and we are looking forward to welcoming you again! Sincerely, Kelly Zoumpoulidi Hotel Manager
Courtney J
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 22, 2024
Mill houses was absolutely faultless in every aspect. We loved Santorini but the property itself made our experience soo much better. It is just a short walk from the main part of Fira and the staff honestly cannot do more for you if they tried.
Response from Property: Dear Mrs. Courtney, We would like to thank you for your amazing feedback and for taking the time to dedicate such kind words for our Team and for our premises , it’s truly motivating. It will be our absolute pleasure to welcoming you back to Mill Houses Elegant Suites in the near future. Sincerely, Kelly Zoumpoulidi Hotel Manager