Crown Paradise Club Cancun - All Inclusive Reviews
Crown Paradise Club Cancun - All Inclusive
Blvd. Kukulcan Km. 18.5, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoView Hotel Details
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Crown Paradise Club Cancun - All Inclusive Guest Reviews
3.6/5
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.5
Cleanliness3.6
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(3)
Negative reviews(1)
Huiping
Standard Two Double Room with Ocean View
Stayed in Nov 2024
Family
3 review
3.7/5
Posted on Dec 28, 2024
Compare with 2 years ago. The quality of food and services are lower than before. Probably will go somewhere next time.
Anonymous User
Standard King Room with Ocean View
Stayed in Nov 2024
Couples
5 review
4.0/5
Very Good
Posted on Dec 26, 2024
Hotel was nice but is a bit dated with some areas like the mini golf course needing a bit of work. The restaurants were very nice but the dinner buffet left a lot to be desired. Overall we enjoyed our stay here.
Guest User
Standard Two Double Room with Ocean View
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 27, 2023
Everyone really work hard to keep up the place clean and nice.
I really loved all the entertainment and service they provided.
I was there with only 17months old baby, they had food for kids, daycare, kids pools and so much more! Great place for family.
Will definitely come back next time.
Guest User
Crown Club Room
Stayed in Feb 2024
Couples
3 review
3.2/5
Posted on Mar 30, 2024
Convenient to go anywhere, good location.
The hotel felt quite old.
The jet bath in the bath is broken and cannot be used...
On the day we arrived, the hotel had a power outage for several hours, making it inconvenient to have no electricity or air conditioning.
There were many guests with children.
It would be nice if you could make a reservation at the restaurant, but the buffet was not very good.
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Diving
Standard Two Double Room with Ocean View
Stayed in Nov 2023
Couples
5 review
2.7/5
Posted on Dec 14, 2023
Cleanliness: They simply forgot to clean it for us the next day. We also lost a piece of white clothing in the hotel, which was probably taken away by the waiter when collecting the sheets.
Service: The milk in the cafeteria is watered down and the service is very slow. The Japanese restaurant is the fakest. It doesn’t have any distinctive Japanese food. It’s just a low-end version of fake Chinese food. I went in once and didn’t eat anything. I believe you will be the same. It has subverted the perception of Japanese restaurants in Cancun ☺️ (I have been to Cancun five times and so far all other Japanese food is good except the Japanese food in this hotel) and the waiter in the Italian restaurant 💁 As soon as I sat down, it was like we recommended the special charge This is the menu that I don't like, although I have the right to refuse. The French chef has the best attitude towards food.
For restaurants, we recommend French🇫🇷 Italian🇮🇹 and seafood restaurants
Facilities: The windows in the hotel are what I can’t stand the most. The quality of workmanship is extremely poor. The roaring sound of the wind every night can be thought of. Anyway, it extremely affects my sleep quality. Bosses who require sleep should think twice.
Environment: There are many facilities built around children. There are several water slides, a small water park, an infinity pool is the highlight, and a children's cinema. Families with children can consider it.
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6/9
Guest User
Standard Two Double Room with Ocean View
Stayed in Oct 2024
Family
22 review
3.0/5
Posted on Dec 17, 2024
Good French food, recommended
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Guest User
Standard Room with Ocean View
Stayed in Dec 2022
Family
1 review
4.5/5
Great
Posted on Jan 30, 2023
Very nice facilities, very good food and good service.