Avania Inn of Santa Barbara Reviews

Great location, close to the train station and the ocean. Comfortable beds. Nice small pool.

The best hotel ever! Tasty breakfast, coffee and cookies

Great hotel. Perfect location and very comfortable and clean.

Santa Barbara is beautiful, but this accommodation experience is really bad! The hotel room is very small compared to other hotels on Highway 1. The balcony room we chose was assigned to the side of the road, which has noise problems. The dining area for breakfast is very small and crowded. The worst experience is that I was asked to pay the room fee by credit card after the arrival. I repeatedly confirmed when the previous guarantee reservation would be released. The staff told me that the guarantee would be released 1-2 days after leaving the hotel, but I actually left the hotel on October 2nd. The guarantee had not been released when I posted the review. During this period, I consulted Ctrip's online customer service twice, and five people answered it before and after, but the problem was not solved at all. It took more than an hour each time, and I also answered domestic calls and spent phone bills. The guarantee has not been released yet (no other hotels on this trip had this problem, and the guarantee was released on the day of departure). A so-called complaint appeasement online customer service of Ctrip was even more inexplicable. In the second communication, not only did he not solve the problem, but he also offended me with very impolite words, which made me very unhappy! In short, the accommodation experience of this hotel is very bad

Simple hotel, well located and most importantly clean.

Motel, convenient parking for self-driving. Not far from the beach, good breakfast, quiet at night, not very big room, small shower room, good overall evaluation.

The location is very good, very close to the beach, and a few minutes walk to the pier. The fat white man at the front desk had a blank expression and was very rude. The other service staff were very friendly. Here comes the point. When the air conditioner is turned on, the air conditioner smells like a dead mouse. Then we tried to ask for a room change, and the front desk said it was full. But at night, I saw a sign at the door saying that there was a vacancy. Is this discrimination against Asians? The room hygiene will not help you clean if you get up late. I spent more than two thousand a night to stay here, which made me feel very bad.