Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel

Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel Reviews

Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel

Area B, Xiangshuiwan Tourist Resort, Lingshui, Hainan, ChinaView Hotel Details
Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel
Xiangshui Bay ARK·Yuehai No.1 Seaview HotelXiangshui Bay ARK·Yuehai No.1 Seaview HotelXiangshui Bay ARK·Yuehai No.1 Seaview Hotel
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Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel Guest Reviews

4.5/5
Good
713 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(713)
Positive reviews(679)
Reviews with photos/video(364)
Loved the beach(137)
Quiet & comfortable(88)
Close to beach(85)
Great swimming pool(53)
Friendly front desk staff(49)
Perfect for kids(41)
Clean pool(8)
Has facilities for children(5)
Negative reviews(33)
Manfred
Premium Grand Ocean View Room
Stayed in Dec 2023
Family
32 review
3.7/5
Posted on Feb 5, 2024
The hotel is rather small and built in Tuscan style. nice pool, nice sea view and good beach. The breakfast is not special, there is no juice. The fan in the room is very loud and at night the engine noise of the fishing boats is disturbing. 10 minute walk to many restaurants
Response from Property: Dear guests, first of all, thank you for staying at Hainan Xiangshui Bay ARK. Yuehai No. 1 Sea View Hotel! Thank you very much for your comments. We know that there is still room for improvement and that what we have done is not good enough, but we are grateful. With a progressive heart, the edge of a sword comes from sharpening, and the fragrance of plum blossoms comes from the bitter cold. We always believe that as long as you spur us on, we will work hard to move forward in a better direction, and we look forward to your stay again.
Guest User
Premium Grand Ocean View Room
Stayed in Dec 2022
Couples
15 review
4.5/5
Great
Posted on Jan 30, 2023
The good: The manager, Stanley, was very professional and ready to help when we needed it. The sea view is the best I've had in Hainan. I came to this hotel again mainly for the view. You can even hear the waves from the room and see the stars at night. Many people complain about the breakfast in the comment section, but it's not bad at all. There's different kinds of fruit, bread, coffee, eggs and write a few other dishes. It's definitely not five star, but my girlfriend and I (she's Chinese and I'm Canadian) enjoyed a long breakfast every morning. There's barely ever anybody on the beach and it's okay to go for dip in the sea, but you're technically not supposed to swim in it. There's a an area about 700 meters from the hotel where you can find different restaurants. The pool is very nice but isn't heated. You can easily get around just walking, renting the electric bikes and calling a taxi to get to some hiking spots. We didn't find it necessary to rent a car despite being remote. The bad: You are technically not supposed to swim in the sea. The pool is too cold to comfortably swim in when the weather is not hot. The cleaning service does just an okay job on cleaning the room. There's no really good restaurants around that we could find. Although I find this to be a problem in most areas of Hainan. There is no real variation of food. There's no breathing in the rooms. Bring snacks because it's hard to find food in the afternoon unless you order from the town, but then you have to wait for it to arrive and the options are limited. There is a gym but with limited equipment.
6/9
Response from Property: Dear guest, Thank you for your nice review, it's very helpful and we will improve it accordingly, hope to see you again, have a nice day!
LeoLeoXu
Premier Family Room - Triple Occupancy, Sea-View
Stayed in Dec 2022
Family
9 review
4.5/5
Great
Posted on Jan 26, 2023
fabulous this resort even it's getting much old from the past years of pandemic but the family room is good to live with a super big the terrace appx 30sqm, good sea view and beach side
Response from Property: Dear guest, thank you for your review, hope to see you again!
Anonymous User
Seaside Villa Double Bed Room
Stayed in Nov 2022
Couples
20 review
4.2/5
Very Good
Posted on Jan 2, 2023
Beautiful stunning villa ,we originally booked for 1 night , ended up 3 nights . Front desk were super helpful and friendly . The quality of breakfast was average considering the price of the room and overall hotel standard . The hotel restaurant food was overpriced and overcooked fish , very disappointed. My partner and I wanted a coffee in the evening , we had to wait for the restaurant to open to buy one , these are the additional details of a hotel service that I expected to be part of our stay , as the hotel sells itself on a luxury standard. Small details makes all the difference and does not cost much , overall beautiful place , fantastic location, great front desk staff
Response from Property: Dear guest:Thank you for your comment, it's very helpful, we will try our best to improve it , hope to see you next time!
Stef:)
Scenic View Room
Stayed in Jun 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jul 28, 2022
I only stayed here for one night, but it was amazing. The staff was super helpful. I can’t speak Chinese and they were very patient with me. The room was super clean and the beach is just 50m from the hotel. Nice and secluded, not busy at all and the most beautiful views.
Response from Property: Dear guest, Thank you for your good comments, we really appretiate it, hope to see you next time!
Guest User
Premium Grand Ocean View Room
Stayed in Dec 2021
Couples
1 review
3.5/5
Posted on Feb 8, 2022
The location is bit at side and withdrawn from restaurants and cafe However the place is place quiet and the beach very quiet. The garden and the pool are pretty and pleasant The Manager was keen to help
Response from Property: Dear guest, sorry to see your comments, we will try our best to improve, hope to see you again!
lexiluk
Premier Sea-view Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room was very clean. The staff were very friendly during our two night stay. They sent ice and water quickly when we called. Thank you! The beach is just a few steps away from the hotel. It is worth coming again.
Original TextTranslated by Google
Response from Property: Dear guests, the sun, waves and beach have built this picturesque place. Compared with the bustling city, this place has more tranquility and peace. Enjoy the slow-paced life and feel the communication between hearts. The growth of the hotel is inseparable from every solid step, and even more inseparable from your praise and affirmation. How fortunate we are! May our story with you continue forever and look forward to meeting you next time.
YINENGW
Premium Grand Ocean View Room
Stayed in Dec 2024
Couples
14 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The hotel has a good holiday atmosphere. There are not many people during the Spring Festival. The staff works hard at their posts and provide warm service. Problems are solved in a timely manner. The swimming pool is well maintained and the water is very clean. I was also upgraded to a villa sea view king room, which is very close to the beach. It is worth recommending 🏝️⛱️
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Response from Property: 尊敬的賓客,陽光,海浪,沙灘,構築了這個如詩如畫的地方。相比於都市的繁華,這裏多了一分寧靜,一份恬淡。享受慢節奏的生活,感受心與心之間的交流,酒店的成長離不開每一步堅實的步伐,更離不開您的讚許與肯定,何其幸哉,願我們與您的故事生生不息,期待下一次相遇。
Guest User
Premier Sea-view Twin Room
Stayed in Dec 2024
Family
38 review
4.5/5
Great
Posted on Jan 25, 2025
Overall it's pretty good. The beach is not far from the lobby, and it's quiet with few people! The kids dug a lot of sand crabs and had a lot of fun! The price-performance ratio is very high, I will come again next time I have the chance!
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6/8
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Sophie0822
Seaside Villa Double Bed Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The environment is very good. Our room is very close to the beach. The hotel is very quiet, the sea is very blue, the sand is very good, the hotel service is also very good, the staff reasonably arranges the allocation of villas, the public area is large, and we will not disturb each other. The hotel restaurant is the biggest highlight of this trip. The taste is very good and the price is reasonable. I am very satisfied 👍
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Guest User
Scenic View Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The most surprising treasure hotel on this trip, you can see the high-end and heavy taste of the decoration design, it is very close to the beach, the service is humane, it is very cost-effective, if the price does not increase, I will come next time 😊
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Guest User
Premier Sea-view Twin Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 13, 2025
A hotel recommended by a friend. I felt very good staying for two days. It happened that the hotel had a 50% discount on afternoon tea. You can eat several kinds of snacks for 20 yuan per person. After afternoon tea, I went downstairs to the beach to take pictures. All the pictures I took were great. There are several good seafood restaurants in the town not far from the hotel. You can eat four or five seafood dishes for about 600 yuan for four people. The quantity is large and delicious, especially the beauty leg snail and stone crab, which are my favorite. Next time when the weather is hotter, you can experience surfing. The sea of ​​Xiangshui Bay is currently the most beautiful among the beaches. It is recommended for those who like taking pictures to come here.
Original TextTranslated by Google
6/9
Response from Property: Dear guests! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Guest User
Scenic View Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Oh my god! I encountered the best hotel I have ever stayed in! I want to praise Xiao Fu at the front desk. The service is really great~~~~~ He helped us solve all the problems. The service was invincible and thoughtful. He directly pushed the luggage to the room for us. He was enthusiastic, considerate and cute. ARK, you will succeed in everything you do with such an employee! Hurry up and promote Xiao Fu! ~ And brother Zheng Qifa was also very thoughtful and enthusiastic. The service was particularly good. He also helped us push the box to the room and led us. The hotel is 50 meters away from the beach. The environment is quiet, surrounded by tree-shaded lawns, and there is a quiet and delicate white sand beach. In the morning, we went to watch the sunrise. It was absolutely amazing, facing the red sunrise. This hotel left a great impression on us. I will definitely come again next time🥰🥰🥰 A hundred likes
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
MAMBAXu
Scenic View Room
Stayed in Nov 2024
Couples
110 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is located in Xiangshui Bay. The view of the hotel and the room is very good. There is a public beach that you can go directly to. It is quite blue. There are relatively few people and the price-performance ratio is also very high. You can watch the sunrise in the room, which is not worse than those in Sanya. However, the surrounding area is not well developed. It is troublesome to drive to Haiyun Square in the county town to eat. The service of the brother and sister at the front desk is very good👍.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!
Guest User
Scenic View Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I went there on vacation. The hotel garden and swimming pool are very beautiful, the service staff are very enthusiastic, and the price-performance ratio is very high. It is also very close to the sea, and there is a place to surf not far away. It is very suitable for people who want to go to the beach. Five-star recommendation!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel. Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent services. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again!